Staff Counsellor, P-4

DEADLINE FOR APPLICATIONS: 11 Jun 2012

DATE OF ISSUANCE: 12 May 2012

ORGANIZATIONAL UNIT: United Nations Support Mission in Libya

DUTY STATION: Tripoli

VACANCY ANNOUNCEMENT NUMBER: 12-HRE-UNSMIL TRIPOLI-425729-R-TRIPOLI

Remuneration

Depending on professional background, experience and family situation, a competitive compensation and benefits package is offered.

More Info

Responsibilities

This position is located in the Office of the Chief of Staff within the United Nations Support Mission in Libya (UNSMIL). The Staff Counsellor reports to the Chief of Staff. The Staff Counsellor will be responsible for the following duties: Provide adequate Counselling Services within the mission area (e.g. overall assessment of the psychosocial needs of the staff members, development of the services, etc.). Perform individual assessments in the case of individual staff members experiencing difficulty coping and/or presenting mental health-related symptoms or syndromes. Advise the Chief of Staff and Chief Human Resources Officer, as necessary, on individual cases where an identified problem is likely to have professional, vocational and/or counselling effect (e.g. work-related problem due to a psychological problem, conflict resolution, need-oriented medication, etc). Advise Chiefs of Section, as necessary, or upon request, with the aim at improving the working atmosphere in their Section and resolving problems of a work-related or personal nature that adversely affect job performance and productivity. Perform critical incident stress defusing and/or debriefings (e.g. individual and/or group) whenever and wherever there is a need for it. Assure in conjunction with the Medical Services, a continuum of services (referral, short-term supportive intervention) to individual staff members who have HIV/AIDS or to those staff members suffering from other serious diseases or illnesses. Establish a Staff Committee and work with members in order to develop programmes designed to improve the quality of life of staff members within the mission area. Provide training sessions on ’crisis and stress management‘ and ’conflict resolution‘ as needed. Monitor environmental factors that could lead to stress, with particular focus on stress related to critical incidents including emergency and crisis situations. Develop, organize and implement a resilience-building program for all staff. Liaise with National Mental health professionals and other Psych-medical resources. Perform other duties as may be required by the Chief of Staff.

Competencies

Professionalism - Broad knowledge of all facets of the field of counselling and the ability to provide a confidential environment in which others can talk and act without fear or repercussions within a climate of established trust; Ability to effectively manage crisis situations which involve diverse actors and stakeholders. Coordinate and consult with other relevant specialist services in the Organization as per its cross-cutting functional scope which includes staff administration, Human Resources policy as well as Medical Services in respect of emergencies, support and related administrative functions; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations. Leadership - Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Client orientation - Seeks to see things from clients‘ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients‘ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients‘ environment to keep informed and anticipate problems; keeps clients informed and meets timeline for delivery of products or services to client. Teamwork - Excellent interpersonal skills and ability to work collaboratively with colleagues to achieve organizational goals; places team agenda before personal agenda. Judgement/decision-making - Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.