Closing date: Thursday, 22 December 2016
Posting Title: Telecommunications Technician, G6
Job Code Title: TELECOMMUNICATIONS TECHNICAL ASSISTANT
Department/ Office: United Nations Office at Geneva
Duty Station: GENEVA
Posting Period: 23 November 2016-22 December 2016
Job Opening number: 16-TEL-UNOG-70376-R-GENEVA (R)
Staffing Exercise ID: N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Recruitment for this position is done on a local basis.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Service category in the United Nations Secretariat.
Having passed the Administrative Assessment Support Test (ASAT) at Headquarters, ECA, ESCWA, UNOG, UNOV, ICTR, or ICTY may be recognized in place of the GGST, pending confirmation of validity.
Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Organizational Setting and Reporting
This position is located in the Division of Administration, Information and Communication Technology Information Service (ICTS) of the United Nations Office at Geneva (UNOG). Incumbents typically reports to Team Leader of Unified Communications team.
Within delegated authority, the Telecommunications Technicians will be responsible for the following duties
Voice and Messaging Engineering level support
Installs and assists in testing and commissioning various telecommunications equipment(PBX based and IP telephony, video teleconference bridge).Monitors and tests the daily electronic operations of UN telecommunications equipment, including the quality of transmission facilities and affect corrections as required.
Conducts on-going analysis of equipment to ensure proper operation and to determine if modifications are necessary.
Maintains equipments inventory to ensure that operational needs of field and local offices are met.
Gathers statistical data on equipment and communications to determine their efficiency and methods for their improvement.
Receives, tests, and installs telecommunications hardware and software.
Provides hardware and software troubleshooting support to various office locations, seeking technical advice and support from telecom/info technology staff as required.
Performs maintenance and minor repairs on hardware equipment.
Produces monthly activity reports; assists in large projects when services are to be provided in new locations such as analyzing user requests, preparing wiring layouts and wiring termination details, supervising and testing cable plants and equipment installed by vendors.
Programs hardware and software parameters of telecommunication equipment.
Gathers and analyzes statistical data on operational performance of telecommunication equipment.
Prepares engineering drawings such as schematic drawings, system layouts, terminations details, wiring diagrams, etc.
Provides assistance in workflow analysis of existing procedures and drafting of new workflow to change operating environment or optimize operation.
Performs other related duties as required.
Communication Technology Driver Gender Equality Local Area Networks Statistical Data Telecommunication Equipment
Audio/Visual Conference Services
Installs and assists in testing and commissioning various videoconference equipment;
Monitors and tests the daily electronic operations of UN videoconference equipment, including the quality of transmission facilities and affect corrections as required.
Conducts on-going analysis of videoconference equipment to ensure proper operation and to determine if modifications are necessary.
Receives, tests, and installs technology and videoconference hardware and software;
Performs maintenance and minor repairs on videoconference equipment.
Programs hardware and software parameters of videoconference equipment.
Gathers and analyzes statistical data on operational performance of videoconference equipment.
Performs other related duties as required.
PROFESSIONALISM: In depth knowledge of telecommunication equipment, principles of operations, including local area networks, layer three networking, radio and video surveillance systems, voice and messaging systems. Principles of analog and digital transmission. Knowledge of synchronous and asynchronous data interface standards and protocols. Knowledge of satellite modem, CSU/DSU, and digital line driver operation. Ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support. Ability to assist with analog and digital transmission facility testing and trouble-shooting. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.