Business Support Assistant, Kakuma, Kenya

Organization: WFP - World Food Programme

Country: Kenya

Field location: Kakuma, Kenya

Office: WFP Kakuma, Kenya

Closing date: Friday, 18 October 2019

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education.

Experience: Two or more years of experience in general administrative work.

Knowledge & Skills:

Ability to use standard office equipment such as photocopiers and scanners.

Ability to follow standard business support processes and procedures.

Knowledge of standard office software packages, e.g. Microsoft word.

Ability to provide information using courtesy and tact.

Good attention to details.

Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders typically provide administrative support to team(s) and/or support a specific business stream, and report to the relevant Associate. At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work.

JOB PURPOSE

To deliver a limited number of routine business support tasks, to ensure that staff are effectively supported.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Collect, sort and disseminate correspondence, reports and other materials, to meet the required demands of staff to time standards.

2. Respond to simple routine queries with readily available support by senior staff, and escalate where appropriate, in order to provide a timely and accurate response to enquiries.