National Professional Officer (Finance), Kuala Lumpur, Malaysia

Organization: World Health Organization (WHO)

Country: Malaysia

City: Kuala Lumpur, Malaysia

Office: WHO GSC Kuala Lumpur

Grade: NO-C

Closing date: Sunday, 5 January 2020

National Professional Officer (Finance)

( 1905203 )

Grade : NO-C

Contractual Arrangement : Fixed-term appointment

Contract duration : 2 years, renewable, subject to satisfactory performance and continuing need for the post.

Job Posting: Dec 4, 2019, 12:29:50 AM

The WHO Global Service Centre (GSC), Malaysia, provides specialized services to all staff and all WHO offices worldwide in respect of human resources, procurement, finance and support of corporate IT applications and infrastructure. The aim of the GSC is to provide the swift and reliable delivery of a comprehensive array of products and services covering all these fields. The Global Finance team (GFI) within the GSC provides processing and accounting services for payroll, pension, accounts payable, travel and expenses and awards transactions as set out in the Service Catalogue. The GFI/ACP team provides accounts payable and travel and expenses services.


Within the delegated authority, the incumbent is assigned all or part of the following responsibilities. Since this is a generic post description staff may be rotated and assigned to perform other duties within GFI as determined by the Coordinator, Global Finance which includes ad hoc assignments, reinforcing other teams or replacing other staff members as required.

General duties and responsibilities (for all teams): The National Professional Officer (Finance) will manage teams covering the following duties:

Manage, brief, motivate, train and coach the team in the respective GFI unit.

Ensure that service requests and other work requests are distributed to team members.

Ensure that such requests are processed within the turn-around times specified in the Service Catalogue and within the relevant control environment.

Ensure that all queries from staff or suppliers are processed within the turn-around times specified in the Service Catalogue.

Prepare management reports on a periodic basis.

Prepare and clean monthly reconciliations.

Liaise closely with Internal and External Auditors, providing requested information and ensuring necessary changes are made when responding to recommendations.

Periodically, review processes and standard operating procedures to ensure that procedures are up to date and any potential process improvements are identified.