Infrastructure Specialist (Senior Quality Engineer), Amman, Jordan

Organization: United Nations Office for Project Services (UNOPS)

Country: Jordan

City: Amman, Jordan

Office: UNOPS Amman

Closing date: Tuesday, 9 June 2020

The UNOPS Hub in Amman implements projects on behalf of UN agencies and bilateral donors and in close coordination with the Government and national authorities. With an established presence across the region, the office runs operations including large-scale procurement, project development and technical management, and provides financial, human resources and infrastructure-related services. The functional objective of UNOPS Hub in Amman is to deliver its projects in an efficient and effective manner and in line with the principles, rules and regulations, Health and Safety and Environmental Management System of UNOPS, to achieve the outcomes sought by the clients.

The incumbent is responsible to abide by security policies, occupational health and safety (OHS) procedures, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

UNOPS is committed to achieving a fully diverse workforce.

Under the overall direction of the Hub Director, the Infrastructure Specialist will report directly to the Head of Programme, and will ensure full coordination with the Regional Infrastructure Advisor, the Gender Specialist, the Programme and Partnerships teams, Project Managers, as well as Procurement and Finance units as appropriate.

The main duties of the Infrastructure Specialist is to support the Hub in overseeing all infrastructure projects across the Hub in compliance with corporate rules, procedures and standards; and to provide technical advice and support to all infrastructure projects across the Hub. Specifically, s/he will be responsible for the following duties:

1. General Construction:

Support Project Managers (PMs) in the implementation of their infrastructure projects with a focus on quality assurance and quality control;
Provide technical advice and quality assurance framework within the Hub in relation to infrastructure projects. S/he will be expected to advice in detail on technical specifications, Bills of Quantities, bidding documentation, engineering drawings, construction methodologies, construction planning ,baseline time schedule and programming and assessment of contractors‘ technical capacity to deliver;
Provide monthly report (or as requested) to the Director and/ or the Head of Programme, summarizing problems related to the quality of infrastructure works, and other issues relating to possible delays, cost overruns, delivery & expenditure figures, quality control issues, resourcing and scheduling issues, variations and any other matters related to infrastructure projects in coordination with the PMs.

2. Design Management:

Support the PMs to outline design requirements (e.g. timeline) for procurement of design services, including concept, preliminary and final stages, where applicable;
Support the PMs in managing the design plan so that all associated deliverables are available on time, and to the required quality;
Review designs for all infrastructure projects prior to submission to the HQ Design Review, ensuring compliance with UNOPS Health and Safety and Environmental Management System;
Support the procurement team with technical assistance in preparation of tender documentation and bid analysis, where required;
Liaise and coordinate with the Regional Infrastructure Advisor on any technical matters in relation to design management, as well as with the Gender Specialist on matters related to gender-sensitive design management as and when required.

3. Construction Supervision:

Guide PMs to ensure that all infrastructure projects have effective quality control systems in place;
Support PMs, as needed, to ensure that the overall management of works implementation is completed on time, within budget and to quality standards;
Support the PMs,as needed, in reviewing needs assessment, organize preliminary studies/ assessments;
Provide expertise and support, as needed, the implementation of standards and frameworks - including gender mainstreaming standards - procurement and contract modality selection and management, Quality Control,Health and Safety and Environmental Management System;
Conduct regular spot checks/ field visits to infrastructure projects‘ sites to follow up on the progress of works implementation and quality for on time delivery, and identify possible areas/issues of concern, including with regard to the gender-sensitivity of the work environment;
Support PMs in reviewing variation orders and contractors‘ invoices/claims in all phases of projects‘ implementation and provide advice and guidance as needed;
Seek advice from the Regional Infrastructure Advisor on any technical matters as well as the Gender Specialist for any gender related matters in relation to construction supervision, as and when required.

4. Knowledge Management:

Provide infrastructure-related trainings to PMs, project teams and contractors‘ personnel, and advise on good construction practices, good environmental management practices, and appropriate health, safety, social and environmental (HSSE) standards, including gender sensitive practices

Contribute to the dissemination and sharing of best practices and lessons learned for development planning and knowledge building within the area of infrastructure project management in coordination with the Regional Infrastructure Advisor and Gender Specialist;
Provide recommendations on policy and tools to the Infrastructure Practice and contribute to the development of guidance material and tools in coordination with the Regional Infrastructure Advisor.

5. Compliance to Corporate Policies and Procedures:

Coordinate with the Programme Management Office in ensuring that all infrastructure projects are complying with relevant infrastructure related Organizational Directives and Administrative Instructions, including those related to gender mainstreaming in infrastructure;
Undertake regular visits to all projects in agreement with the Head of Programme and the relevant PM/s;
Tags autocad development planning development projects environmental management financial management gender mainstreaming human resources knowledge management needs assessment peacebuilding prince2 procurement programme management project management project manager quality control security management trainings

Based on field visits and/ or spot checks, report any issues of non-compliance and/ or critical deviations to the Head of Programme and/or the Hub Director, and provide necessary advice and guidance for undertaking corrective measures;
Support the Head of Programme during the quarterly assurance, and any other reviews of infrastructure projects.

6. Partnerships Support:

Review all proposals for infrastructure projects at UNOPS Amman Hub and provide technical input to proposals, including proposal writing and project planning (time, cost, scope and quality);
Represent UNOPS in negotiations, meetings and conferences, as and when infrastructure expertise is required;
Represent UNOPS at technical forums organized at national, regional or international levels, as and when requested.


Advanced University degree (Master’s or equivalent) in Civil Engineering, Construction Management or related field is required.

First level University degree (Bachelor’s or equivalent) in Civil Engineering, Construction Management or related field in combination with 2 additional years of relevant professional experience may be accepted in lieu of the advanced university degree


Certification in a recognized project management methodology, preferably in Prince2 or PMP, LEAD, AutoCAD, and a knowledge of programme management methodology (e.g. MSP) is highly desirable.


At least 7 years progressively responsible experience in infrastructure design, project management and implementation is required; including at least 4 years of experience as a Project Manager.

Demonstrated experience in implementing and supporting infrastructure related projects in developing or conflict/post-conflict countries is desired;
Knowledge and/or experience with gender mainstreaming in infrastructure is desired

Prior experience with the UN and/or international organizations in the development/ humanitarian sector is desired.


Fluency in English and Arabic is required.

Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization. (for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type:Individual Contract Agreement (ICA)

Contract level: Local ICA Specialist 11/ICS11

Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.‘

For more details about the ICA contractual modality, please follow this link:

Please note that the closing date is midnight Copenhagen time

Applications received after the closing date will not be considered.

Only those candidates that are short-listed for interviews will be notified.

Qualified female candidates are strongly encouraged to apply.

Amman is a Family Duty Station

UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types

UNOPS seeks to reasonably accommodate candidates with special needs, upon request.

For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post

The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.

Recruitment/internship in UNOPS is contingent on the results of such checks.

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners‘ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.


With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce a strength that helps us better understand and address our partners‘ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.