Design Researcher - Social Systems, Jakarta, Indonesia

Organization: UNDP - United Nations Development Programme

Country: Indonesia

City: Jakarta, Indonesia

Office: UNDP Indonesia Country Office

Closing date: Monday, 10 August 2020

Job ID: 32020

Practice Area - Job Family: Management - DATA

Vacancy End Date: (Midnight New York, USA) 10/08/2020

Duty Station: Jakarta, Indonesia

Education & Work Experience: F-2-Year College Degree - 5 year(s) experience, G-Bachelor’s Level Degree - 3 year(s) experience

Languages: English, Indonesian

Grade: SB3

Vacancy Type: Service Contract (SC)

Posting Type: External

Bureau: Asia & the Pacific

Contract Duration: 12 months

For Indonesian Nationality


United Nations Development Programme (UNDP)

UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.

Learn more at or follow at @UNDP.

UN Global Pulse

Global Pulse is an innovation initiative in the Executive Office of the United Nations Secretary-General, harnessing today’s new world of digital data and real-time analytics to gain a better understanding of changes in human well-being. Global Pulse hopes to contribute a future in which access to better information sooner makes it possible to keep international development on track, protect the world’s most vulnerable populations, and strengthen resilience to global shocks. Global Pulse is being implemented as a global network of Pulse Labs, bringing together expertise from UN agencies, governments, academia, and the private sector to research, develop, test and share tools and approaches for harnessing real-time data for more effective and efficient policy action.

Pulse Lab Jakarta

Global Pulse established a Pulse Lab in Jakarta (PLJ) in 2012 in partnership with the Government of Indonesia. Pulse Lab Jakarta functions as an open innovation space where policy experts together with UN development practitioners and other partners can experiment with new types of data and emerging technologies and evaluate their potential to enhance both public policy decision-making and community resilience. Following the development of useful approaches, Pulse Lab Jakarta will support institutional adoption of these innovations into policy and practice.

As a lab, PLJ needs to continue to push the boundaries of experimentation with new data types and emerging technologies in relation to sustainable development and humanitarian action. This includes exploring new data sources for insights into salient development issues; combining new digital data sources with existing datasets to gain new insights; and exploring the nexus between advanced data analytics and human-centered approaches. The Social System workstream of Pulse Lab Jakarta applies human-centered design in two ways: conducting exploratory qualitative research to gain insights on human behavior and designing solutions and applying the logic in approaching and implementing data innovation to ensure that it is context-appropriate and can be embedded in existing systems.

PLJ is seeking a Design Researcher to support the team in crafting research plans and tools, conducting fieldwork and immersion, synthesizing insights, organizing workshops, and communicating our projects in a fresh, relevant, and compelling way. The Design Researcher will report directly to PLJ’s Social Systems Lead and work closely with the lab’s Social Systems and Data Science teams.

Duties and Responsibilities

1. Support the social systems team to ensure effective technical support:

Craft research plans and the preparation for fieldwork and immersion.

Compile, summarize, and present data/previous research on specific projects and related topics or issues.

Identify and create relevant tools, methods and resources for the implementation of social systems research.

Identify appropriate channels and mechanism to recruit research participants.

Contribute to analysis, synthesis, and crafting of research outputs in written and visual forms

Facilitate brainstorm as well as co-creation/human-centered design workshop with relevant stakeholders.

Assist with the deployment of resources for social systems research.

Support the management and coordination to ensure timely and quality delivery of social systems projects:

Assist the coordination with stakeholders for the implementation of social systems projects

Coordinate the implementation of fieldwork and/or remote qualitative data collection

Support the preparation and delivery of reports in line with monitoring and reporting requirements

Provide feedback and support to research assistants in the social systems team

Support strategic partnerships, communication and support to the implementation of resource mobilization:

In coordination with the broader PLJ team, support the process required to establish strategic partnerships for research projects

Develop communication materials on social systems projects for events, projects and research results, including presentations and briefing materials

Assist in organizing events relevant to the research projects and broader PLJ activities to engage with UN agencies, relevant embassies, and project partners.

Supports knowledge building and knowledge sharing focusing on achievement of the following results:

Participation in the trainings for project staff.

Synthesis of lessons learned and best practices in project support management function.

Contributions to knowledge networks and communities of practice.

The incumbent of the position should avoid any kind of discriminatory behavior including gender discrimination and ensure that:

Human rights and gender equality is prioritized as an ethical principle within all actions;
Activities are designed and implemented in accordance with ‚Social and Environmental Standards of UNDP‘;
Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
Differentiated needs of women and men are considered;
Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.


Core Competencies:

Demonstrating/safeguarding ethics and integrity

Demonstrate corporate knowledge and sound judgment

Self-development, initiative-taking

Acting as a team player and facilitating team work ,including working in teams and empowering project staff to create an enabling gender equality environment on non-hierarchical bases.

Facilitating and encouraging open communication in the team, communicating effectively including communication skills to exchange information, and key ideas in a manner that engages the audience and helps others to understand and retain messages about gender equality and parity

Creating synergies through self-control

Managing conflict , including conflict resolving skills to manage gender barriers and gender blind behaviors within the project and with partners

Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.

Informed and transparent decision making

Functional Competencies:

Support the preparation of information for advocacy

Identifies relevant information for advocacy for a variety of audiences

Results-Based Programme Development and Management

Contributing to results through provision of information

Provides information and documentation on specific stages of projects/programme implementation

Building Strategic Partnerships

Maintaining information and databases

Analyzes general information and selects materials in support of partnership building initiatives

Innovation and Marketing New Approaches

Implementing processes and uses products

Documents and tracks innovative strategies/best practices/new approaches

Resource Mobilization (Field Duty Stations)

Providing information for resource mobilization strategies

Maintains information/databases on potential and actual donors

Maintains database of project files

Provides data and information needed for preparation of project documents

Promoting Organizational Learning and Knowledge Sharing

Basic research and analysis

Researches best practices and poses new, more effective ways of doing things

Promotes knowledge management on gender equality issues

Job Knowledge/Technical Expertise

Fundamental knowledge of processes, methods and procedures

Understands the main processes and methods of work regarding to the position

Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks

Demonstrates good knowledge of information technology and applies it in work assignments

Theoretical and/or practical knowledge of gender equality and women’s empowerment in development programming

Global Leadership and Advocacy for UNDP’s Goals

Research and analysis

Identifies relevant information for advocacy for UNDP’s goals for a variety of audiences

Client Orientation

Maintains effective client relationships

Reports to internal and external clients in a timely and appropriate fashion

Organizes and prioritizes work schedule to meet client needs and deadlines

Establishes, builds and sustains effective relationships within the work unit and with internal and external clients

Responds to client needs promptly

Required Skills and Experience


Bachelor’s degree in social science (psychology, anthropology, sociology, economics, international relations), design, communications, business, or a related field of study would be desirable, but it is not a requirement.


Minimum 3 years of professional experience, preferably in the field of development for candidates with bachelor’s degree and 5 years for candidates with Diploma Degree

Demonstrated experience in conducting field or remote qualitative research

Demonstrated experience in crafting research tools and outputs for qualitative research based on human-centered design

Demonstrated experience in producing outputs based on visual storytelling

Language Requirements:

Fluency in written and spoken English and Bahasa Indonesia is required.

Other Requirements:

Academic or professional exposure in these areas would be desirable: human-centered design, communications strategy, data analytics, development/humanitarian sectors, social research, project management.

Experience working in a self-directed cultureHighly mobile - willing to travel to various areas in Indonesia (and beyond)

Good interpersonal skills

Proven experience of working effectively in a team with diverse cultural and academic backgrounds.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. Female candidates are strongly encouraged to apply. All applications will be treated with the strictest confidence.

UNDP Indonesia reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP Indonesia at the same grade level and with similar job description, experience and education requirements.


Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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