Information Management & U-Report Officer, Cox’s Bazar, Bangladesh

Organization: UNICEF - United Nations Children’s Fund

Country: Bangladesh

Field location: Cox’s Bazar, Bangladesh

Office: UNICEF in Cox’s Bazar

Closing date: Sunday, 30 August 2020

Information Management & U-Report Officer, Temporary Appointment (364 days) NO-A, Cox’s Bazar, Bangladesh #533862 (for UNICEF Bangladesh national internal candidates only)

Job no: 533862

Position type: Temporary Appointment

Location: Bangladesh Division/Equivalent: Kathmandu(ROSA)

School/Unit: Bangladesh

Department/Office: Cox Bazaar, Bangladesh

Categories: NO-1, Knowledge Management

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, opportunity.

The Rohingya refugee crisis was one of the largest and fastest-growing humanitarian catastrophes in recent memory. Arriving in Bangladesh in the hundreds of thousands, their needs were massive and ranged from psychosocial support to access to basic social services for water, health, nutrition and education. Together with the international community, UNICEF and its partners are responding to these needs at scale.

UNICEF is committed to results-based management to strengthen its ability to deliver and demonstrate results for children within the Rohingya crisis response. Guided by the Core Commitments for Children (CCC) in humanitarian action, UNICEF works with partners to ensure that the situation of children and women is monitored and analyzed; a system for performance monitoring is established and functional with a focus on accountability to the affected population; and that humanitarian action is regularly assessed against CCCs, policies, guidelines and UNICEF quality and accountability standards.

How can you make a difference?

The post holder will lead the monitoring, evaluation and information management functions of Communication for Development (C4D) Team of UNICEF Cox’s Bazar Field Office (FO). The purpose is to ensure that systems are in place to monitor and verify UNICEF programming in the field and ensure that reliable and timely data and information is available for programme planning and evaluation purposes.

1. C4D Information Management Function:

In coordination with programme sections, improve and maintain the comprehensive field monitoring system for C4D section.

Work with teams to design, test and roll out online forms for the collection and analysis of monitoring data.

Support section and partner staffs to roll-out tools in the field.

Manage the day-to-day operation of the field monitoring system, including troubleshooting of the online system as required. Provide technical support to third-party monitors as required.

Assist in strengthening of Information management and reporting systems within C4D programme in Cox’s Bazar.

Review the process of monitoring targets, indicators and report in accordance, using existing M&E frameworks and integrate with the overall office wide programming.

Undertake and oversee regular field monitoring and evaluation visits with programme staff to ensure technical compliance and timely execution of projects vis-à-vis approved plans and baselines.

Support the data collected through various platforms from the Information hubs, implementing partners using different online applications (KOBO, ONA, ODK etc), work closely with PME sections.

Support the C4D section in preparation of Sitreps to ensure compliance with key programme indicators and objectives.

Regular compilation of monitoring reports to be systematically updated in the online monitoring system in coordination with program officers, PMR section and the involved programme teams.

Prepare, conduct, and facilitate programme evaluations and other accountability reports as required, including analysis of the findings and giving recommendations as to what the next steps should be.

Assist in preparation of donor reports and in compilation of the partner’s monthly, quarterly reports to inform the progress and gaps

Tags c4d communication for development data collection gap analysis humanitarian response information management knowledge management monitoring and evaluation programme evaluation programme planning psychosocial results based management social services

Designing the infographic sheets, technical qualitative and quantitative data presentations for external stakeholders.

2. Data collection, compilation and analysis

Analyze field monitoring results and report the findings to sections as well as management for decision-making purposes. Provide inputs as required into key documents and presentations.

Support gap analysis at field level for the programme and sector, including through verification and support for information disaggregated by age and sex, disability, and vulnerable groups.

Establish a data verification mechanism

3. Setting up & maintain U-Reporting platform:

Adapt and introduce an offline version of U-Report for use in Rohingya camps in coordination with the Innovation Specialist and work with U-report team based in Dhaka.

Support the functioning of the Offline U-Report system and U-Report Bangladesh website through Facebook page, SMS

Prepare poll questions, Send out regular polls key messages and results to U-Reporters based on poll calendar, also during various mass mobilization campaigns, monsoon preparedness etc.

Conduct consultation with adolescents and UNICEF’s Implementing partners on the modality for soliciting adolescents participation through U-Reporting;
Work with UNICEF’s partners to set up the U-reporting platform, collect data through the platform and produce regular report;
Organize and conduct training of implementing partners on U-Report;
Work with the CP & C4D section to use the U-reporting outcomes to produce short advocacy briefs based on the views expressed by adolescents‘ through the U-reporting platform

To qualify as an advocate for every child you will have...

Bachelor’s degree in a relevant field such as Social Science, Anthropology, Statistics .

A minimum of 1 year of experience with either the UN and/or NGO. Work experience in a humanitarian emergency context is desirable. Previous experience in humanitarian response especially in a monitoring or information management capacity. Strong knowledge and experience in managing databases and Strong knowledge of Excel, ODK, KOBO and other mobile data collection. Mapping and infographics skills.

Developing country work experience and/or familiarity with emergency is considered an asset.

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

View our competency framework at

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks: Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Internal personnel: refers to all personnel with an ongoing employment relationship with UNICEF, including staff members on a continuing, fixed term and temporary appointment, individual contractors and full-time time-based consultants, and UNV.

Advertised: Aug 19 2020 Bangladesh Standard Time Application close: Aug 30 2020 Bangladesh Standard Time