ERP Specialist (Finance) (P3), Vienna, Austria

Organization: International Atomic Energy Agency (IAEA)

Country: Austria

City: Vienna, Austria

Office: IAEA Vienna, Austria

Closing date: Tuesday, 29 September 2020

ERP Specialist (Finance)(P3)

( 2020/0409 (014492) )

Organization: MTIT-AIPS Management Section

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2020-09-01, 12:41:34 PM

Contract Type : Fixed Term

Regular

Probation Period : 1 Year

Organizational Setting

The Department of Management (MT) provides a ‚platform of services‘ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: ‚MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose‘. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.

The IAEA’s Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.

Main Purpose

The ERP Specialist (Finance) is member of the AIPS Management Section (AMS) and reports to the AMS Section Head. She/he provides advice on, applies technical knowledge to, and provides different domains (finance, grants accounting) functional support to the delivery of IT services aimed at supporting the IAEA’s Enterprise Resource Planning (ERP) system known as AIPS (Agency-wide Information System for Programme Support).

Role

The ERP Specialist (Finance) is: a technical/functional knowledge expert, applying knowledge of Oracle modules in different AIPS areas (finance, grants accounting, SWIFT) within the scope of the project and the corresponding business processes; a level 2 support agent, addressing issues and requests not resolved by the first level staff and providing expert guidance on AIPS application, develops or modifies the application code to support Change Requests and/or issue resolutions. The knowledge is applied to manage and resolve incidents and problems as well as design and implement changes related to the above areas of the AIPS system.

Functions / Key Results Expected

Provide technical/functional application and business expertise to support end users in the different areas like: Finance (including Payables, Receivables, Treasury, Cash Management, General Ledger, Payments, and Sub-ledger Accounting), Oracle Grants Accounting, SWIFT interfaces.

Handle and provide solutions for incidents and application service requests and identify business process improvement opportunities.

Participate in the implementation of change requests (analysis and configuration and/or coding of new features, new RIC EFW components, configuration settings, modifications to existing features).

Maintain the configuration of live ERP modules in the areas Finance (GL, AP, AR), Oracle Grants Accounting, SWIFT dashboard.

Actively participate in testing to validate if the implemented features meets requirements.

Provide AIPS Application Level 2 as needed.

Document technical and functional requirements to support application change requests.

Contribute to the development and implementation of user support and training modules and manuals.

Competencies and Expertise

Core Competencies

Name

Definition

Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Communication

Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.

Teamwork

Actively contributes to achieving team results. Supports team decisions.

Functional Competencies

Name

Definition

Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function

Name

Expertise Description

Information Technology

Oracle

Information Technology

Oracle|Oracle Financials

Mastery of Oracle Financials and ability to implement and provide post go-life support in Release 12.

Information Technology

Oracle

Information Technology

Oracle|Oracle General Ledger

Mastery of Oracle General Ledger and ability to implement and provide post go-life support in Release 12.

Information Technology

Oracle

Information Technology

Oracle|Oracle Integration Technologies

Mastery of Oracle Integration Technology Interfaces.

Information Technology

Oracle

Oracle Accounts Payables

Mastery of Oracle Account Payables and ability to implement and provide post go-life support in Release 12.

Information Technology

Oracle

Oracle Accounts Receivable

Mastery of Oracle Account Receivables and ability to implement and provide post go-life support in Release 12.

Information Technology

Oracle

Oracle Cash Management

Mastery of Oracle Cash Management and ability to implement and provide post go-life support in Release 12.

Asset Expertise

Function

Name

Expertise Description

Information Technology

Oracle

Oracle Developer Tools (SQL/PLSQL/Forms/Reports/WF)

Knowledge in design, development, deployment and operations of Oracle E-Business Suite, preferably release R12.

Information Technology

Oracle

Oracle EPM (Hyperion)

Knowledge of the implementation and post go-live support in Hyperion 11.1.2.* and/or Cloud.

Information Technology

Oracle

Oracle Technical

Data Integrator

Knowledge of the implementation and post go-live support in Oracle Data Integrator.

Qualifications, Experience and Language skills

University degree in Accounting, Business Administration, Finance or Information Technology.

A minimum of five (5) years of progressively responsible experience in working with the design of implementation and post go-live support for an enterprise scale solution based on Oracle E-Business Suite, preferably R12, with specialization in Finance (GL, AP, AR, Cash Management,..) and Grants Accounting modules.

Ability to troubleshoot complex issues, test system patches and conduct regression tests on Oracle R12.

Ability to communicate with users, capture requirements and document processes.

Familiarity with Oracle Data Integrator (ODI) is highly desirable.

Familiarity with Oracle Hyperion or EPBCS is highly desirable.

Familiarity with IPSAS and other accounting standards is highly desirable.

Familiarity with ITIL is highly desirable.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $60962 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 30908*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance

Tags accounting standards cash management civil servants communication technology enterprise resource planning human resources information systems information technology library oracle payroll prince2 procurement project management risk management service management

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Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process