Programme Assistant (CBT), Damascus, Syria

Organization: United Nations World Food Programme (WFP)

Country: Syria

City: Damascus, Syria

Office: WFP, Syria

Closing date: Tuesday, 13 October 2020

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


All applications should be received no later than 13 October, 2020.


This position is open to Syrian or Syrian/Palestinian nationals, or holders of a work permit and residency in Syria.

Contract Type: Service Contract (SC5) Duration: 12 months Duty Station: Damascus Number of required employees: 1


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In Syria, WFP provides food assistance to more than

6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.


The Programme Assistant for Cash-Based Transfers (CBT) will work within the Programme CBT unit. The job holder will work in close collaboration with other WFP units involved in the implementation of WFP’s cash-based transfer programmes (various teams within Programme, Logistics, Finance, IT, Procurement and others), with CBT focal points in WFP’s Field Offices, as well as with external partners.

Supervision received: This post is based in Damascus and falls under the direct supervision of the Programme Associate (CBT) and the secondary supervision of the CBT Programme Head of Unit.


To provide effective specialized support and analysis to Policy and Programme Activities that effectively meet food assistance needs.

KEY ACCOUNTABILITIES (not all-inclusive)

Within delegated authority, the Programme Assistant (CBT) will be responsible for the following duties:

Under the supervision of the Programme Associate, coordinate the technical setup and the implementation of WFPs monthly cash-based transfers through WFP’s internal platform (SCOPE) with CBT focal points in Field Offices (FOs) and involved Country Office (CO) units according to Standard Operating Procedures (SOPs);
Prepare the monthly Distribution plan in liaison with CBT focal points in FOs and coordinate with other CO units to raise the related purchase requisitions and orders accordingly;
Support as required the beneficiary data collection process by WFP’s cooperating partners (CPs), in coordination with the CBT focal points in FOs;
Regularly liaise with CBT focal points in FOs to ensure FOs have sufficient equipment to implement CBT programmes as planned;
Perform tasks pertaining to the CO CBT Programme Assistant function during the approval process for the monthly CBT distribution in WFP’s internal platform (SCOPE), including setting up the intervention, creating distribution and payment lists; etc.

Support Finance colleagues in coordinating the distribution of payment instruments to FOs and in tracking the remaining stock of blank cards as well as undistributed payment instruments;
Liaise with the CO Logistics Retail team regarding the onboarding of new retailers;
Coordinate with the CO IT team to resolve technical issues related to CBT systems, as well as regarding other technical support required for a smooth implementation of CBT programmes;
Participate in field trips to FOs to technically support the implementation of CBT programmes and train the FOs and the CPs on using WFP’s internal system (SCOPE); 10.Update operational tracking sheets to track progress and identify gaps in the implementation of CBT programmes; 11.Extract and compile data and support analysis as well as the the preparation of reports relevant to CBT programmes for internal clients (CBT team, activity managers, M&E, reporting/communications/donor relations, etc.) 12.Draft the minutes and action points of the CBT operational meetings and support with tracking actions taken; 13.Support with drafting and translating official documents; 14.Perform other related duties as required.


Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: Four years of relevant working experience.

Language: Fluency in both oral and written communication in English and Arabic.


Two years of experience in development or humanitarian programmes, experience with money transfer operations and commercial transactions

Experience with MS package (in particular Excel)

Knowledge of the project cycle and previous experience with the implementation of cash-based programmes is an advantage.



Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.

Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.

Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.

Tags data collection displacement food security good practices logistics money transfer procurement programme implementation

Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.


Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.

Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.

Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.

Create an ‚I will‘/‘We will‘ spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.


Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.


Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.

Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.

Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.


Capability Name

Description of the behaviour expected for the proficiency level

Programme Lifecycle & Food Assistance

Can facilitate implementation of food assistance programmes under guidance using basic understanding of principles and good practices of programme design, implementation and monitoring.

Transfer Modalities (Food, Cash, Vouchers)

Demonstrates ability to facilitate, under guidance, food assistance programme implementation that deploys full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.

Knowledge of Specialized Areas

Understands basic technical concepts and data andtheir relevance to food assistance programmes.

Emergency Programming

Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.

Strategic Policy Engagement w/Govt

Understands and applies basic principles of engagement with government counterparts at the national or local level.


Please upload your professional CV in English in PDF format making sure to include the following in terms of ‚Experience‘:

Company/Organization name and scope of work of the organization

Exact Position Title

Contract type: part-time, full-time, volunteer, consultant, or freelancer

Start and End date of Employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)

Responsibilities: To mention the main responsibilities that highlight your gained skills and experience

A proof of your experience will be required in the final stage of recruitment.

Only short-listed candidates, who meet the minimum requirements for the advertised position, shall be contacted. Candidates must get an auto confirmation email once application is submitted.


If any of the below links do not work by clicking on it, please copy and paste it in the browser address bar: Internal candidates:

External candidates:

Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.