Programme Policy Officer, Mafraq, Jordan

Organization: United Nations World Food Programme (WFP)

Country: Jordan

Field location: Mafraq, Jordan

Office: WFP Mafraq, Jordan

Grade: NO-B

Closing date: Sunday, 18 October 2020

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


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Under the direct supervision of the Head of Field Offices and working closely with programme teams in the country office and field offices, ensure effective and timely implementation of activities and delivery of assistance under the General Food Assistance (GFA), School Feeding and Resilience programmes. The post will also support accountability and reporting as per the relevant templates. In addition, the incumbent will invest in enhancing the capacity of staff and cooperating partners. The successful candidate will also deputise for the Head of Field Offices in his/her absence, and will support in managing Amman and Mafraq field offices, s/he will be required to travel regularly between Amman and Mafraq Field Offices.

KEY ACCOUNTABILITIES (not all-inclusive)

Contribute towards the development of projects, plans and processes, ensuring alignment with wider programme policies and guidance.

Provide project management support for projects of considerable size/complexity, ensuring a coordinated approach with wider WFP, UN and NGO activities while ensuring full compliance with WFP standards and procedures for implementation and accountability.

Follow data gathering and monitoring systems ensuring that rigorous quality standards are maintained.

Research and analyse a range of policy and operational issues to inform the development of policies, programmes and activities.

Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.

Liaise with internal and external counterparts to ensure effective collaboration, monitor ongoing projects and highlight potential risks to project delivery.

Support the identification, development and management of potential partnerships to collaborative working leading to improved food assistance packages.

Support the capacity building of WFP staff, partners and national government to prepare for and respond to food assistance and social protection needs, e.g. through coaching/mentoring, and/or providing inputs into training materials.

Guide and supervise staff, acting as a point of referral and supporting them with analysis and queries.

Upon request from management, represent WFP during delegations and donor missions.

Contribute to a work environment that is supportive of the ethical and gender equality agenda of WFP Jordan.

Regularly visit field operations to ensure relevance of programme design & implementation, and propose enhancements where/when needed.

Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.

Act as Officer-in-Charge - Head of Field Office, during absence of direct supervisor.


Education: Advanced University degree in International Affairs, Economics, Nutrition/Health, Agriculture, Environmental Science, Social Sciences or other field relevant to international development assistance, or First University Degree with additional years of related work experience and/or trainings/courses.

Experience: Minimum 3 years of post-graduate professional experience in managing field operations, supplemented with experience in programme implementation or monitoring and preparing reports. Experience in working with technical teams (nutrition, VAM, etc.) is desirable but not a mandatory requirement for the role. Candidate holding first university degree are required to have 5 years of post-graduate professional experience in relevant fields

Language: Fluency in both oral and written communication in Arabic and English.


Strong verbal and written communication skills

Good coordination skills

Ability to prepare and present reports

Sound judgement

Tags development assistance food and nutrition nutrition security programme implementation project management school feeding social sciences trainings

Ability to lead and work within team

Ability to work positively under pressure



Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.

Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).

Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.

Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.

Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.

Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.

Create an ‚I will‘/‘We will‘ spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.

Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.

Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.

Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams‘ priorities and preferred working styles.

Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.

Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.

Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


Capability Name

Description of the behaviour expected for the proficiency level

Programme Lifecycle & Food Assistance

Displays ability to identify the main hunger problem at the national or subnational level to design and implement context-specific programmes that integrate complex analysis and the full range of food assistance tools.

Transfer Modalities (Food, Cash, Voucher)

Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.

Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.)

Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.

Emergency Programming

Displays ability to translate understanding of programme principles in emergencies and protracted conflict situations into relevant, effective, and context specific approaches.

Strategic Policy Engagement w/ Government

Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.


Applications must be submitted online through WFP e-Recruitment System

Internal WFP staff can access the VA through the internal WFP CAREER page via the link:

External applicants are kindly requested to follow the link:

Make sure that you answer all mandatory questions accurately and to attach your updated CV in English.

Join WFP to be part of saving lives and changing lives:

Only short-listed candidates will be contacted.


18 October 2020

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.