Human Resources Clerk, Kyiv, Ukraine

Organization: Organization for Security and Co-operation in Europe (OSCE)

Country: Ukraine

City: Kyiv, Ukraine

Office: OSCE in Kyiv, Ukraine

Closing date: Wednesday, 4 November 2020

The majority of positions in OSCE field operations are filled by secondment, which means that individuals are nominated by their respective OSCE participating State. In addition, a limited number of seconded positions are available at the OSCE Secretariat and the institutions.

Issued by

OSCE Special Monitoring Mission to Ukraine

Vacancy number VNSMUG01125 Vacancy type Local Contracted Field of expertise Human Resources Management Grade G3 Number of posts 1 Duty station Kyiv Date of issue 14 October 2020 Deadline for application 4 November 2020 - 23:59 Central European Time (CET/CEST)


The OSCE Special Monitoring Mission (SMM) to Ukraine is looking for highly qualified, motivated and experienced Ukrainian professionals for the position of Human Resources Clerk with its main Office in Kyiv.

Initial duration of appointment is for 12 months, subject to a subsequent OSCE Permanent Council Decision to extend the mandate of the Mission.

All qualified applicants are strongly encouraged to apply online, using the OSCE online application link

Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered.

For more detailed information on the structure and work of the OSCE Special Monitoring Mission to Ukraine, please see

Tasks and Responsibilities

Under the direct supervision of National Human Resources Officer, the incumbent provides a variety of clerical, administrative, and secretarial support services in Human Resources Unit according to predefined work schedule and in accordance with the OSCE SMM Regulatory Framework. The Human Resources Clerk will perform the following tasks:

Providing general secretarial and clerical support to Human Resources Unit providing assistance to visitors, informing and directing them to the appropriate Human Resources staff; answering office telephone calls; receiving, directing and mailing all hard copy correspondence and documentation, and ordering office stationary and office supplies coping, scanning and printing various documents as requested by supervisors; maintaining and updating files of reports, personal files, recruitment files, correspondence and other relevant material; keeping records of reports received from the field; classifying and coding material being filed;Preparing documents of the international Mission members for the Ministry of Foreign Affairs (MFA) of Ukraine regarding issuance, extensions and expirations of diplomatic cards; preparing application forms, collecting passports and arranging delivery of all documentation to the MFA; collecting issued cards and registered passports from the MFA and delivering to staff; Maintaining filing system in the Human Resources Office by creating files for new Mission members, ensuring that all personnel files are continuously maintained, updated and safeguarded in permanent custody and in locked cupboards according to the relevant staff instruction; processing documentation and prepares reports relating to personnel activities (staffing, training, performance evaluations etc);Filing relevant documentation in established filing and document management systems, both paper-based and electronic, ensuring documents are properly organized;Performs other duties as assigned.

Necessary Qualifications

Ukrainian citizenship or holding permanent resident status in Ukraine;
Completed secondary education;
Minimum two (2) years of relevant work experience in an office environment preferably in the HR field in an international set up;
Computer literate with practical experience in Microsoft applications;
Excellent written and oral communication skills in English, Russian and Ukrainian;
Demonstrated ability and willingness to work as a member of a team, with people of different cultural and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
Demonstrated gender awareness and sensitivity, as well as the ability to integrate a gender perspective into tasks and activities;
Flexibility and ability to work under pressure and with limited time frames.

Required competencies

Core values

Commitment: Actively contributes to achieving organizational goals

Tags document management gender perspective human resources human resources management oral communication support services ukrainian

Diversity: Respects others and values their diverse perspectives and contributions

Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles

Accountability: Takes responsibility for own action and delegated work

Core competencies

Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization

Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment

Planning: Works towards the achievement of goals in a structured and measured manner

Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions

Initiative-taking: Proposes and initiates new ideas, activities and projects

Flexibility: Responds positively and effectively to changing circumstances

Managerial competencies (for positions with managerial responsibilities)

Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment

Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them

Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities

Remuneration Package

Monthly remuneration, subject to social security deductions is 739.25 Euro/month. Social benefits will include participation in the Cigna Health Insurance scheme and the OSCE Provident Fund.

Appointments are normally made at step 1 of the applicable OSCE salary scale.

How To Apply

For more details please visit the OSCE website employment section at All qualified applicants are strongly encouraged to apply online, using the OSCE online application link.

Please note that applications received after the deadline, submitted in different formats than the OSCE Application Form or in other languages than the English language will not be considered.

The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all national, religious, ethnic and social backgrounds.

The OSCE retains the discretion to re-advertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.