IEC Outreach Officer, Vienna, Austria

Organization: International Atomic Energy Agency (IAEA)

Country: Austria

City: Vienna, Austria

Office: IAEA Vienna, Austria

Grade: P-3

Closing date: Tuesday, 24 November 2020

IEC Outreach Officer (P3)

( 2020/0478 (018459) )

Organization: NS-Incident and Emergency Centre

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2020-10-27, 1:25:37 PM

Contract Type : Fixed Term


Probation Period : 1 Year

Organizational Setting

The Department of Nuclear Safety and Security (NS) formulates and implements the IAEA’s nuclear safety and security programme, which encompasses the IAEA’s activities to protect people and the environment from radiation exposure, and responds to the needs of its Member States related to nuclear safety and nuclear security. The Incident and Emergency Centre (IEC) is part of the Department of Nuclear Safety and Security and reports to the Deputy Director General, Head of the Department. The IEC serves as the IAEA’s focal point for preparedness and response to nuclear and radiological incidents and emergencies regardless of their cause, and for strengthening Member States‘ preparedness for response.

Main Purpose

Reporting to the Crisis Communication Advisor, the Incident and Emergency Centre Outreach Officer provides inputs and develops promotional material for the development and implementation of outreach programmes with the objective of: increasing and sustaining Member States‘ and in-house awareness of the IAEA’s Incident and Emergency System (IES) and the role of the Incident and Emergency Centre in international arrangements; as well as promoting the importance of capacity building by Member States as regards preparedness for emergency response to nuclear and radiological safety and security related incidents and emergencies. The Outreach Officer also provides inputs and develops materials on public information and communication of nuclear and radiological safety and security related incidents and emergencies.


The Incident and Emergency Centre Outreach Officer is: (1) an analyst, providing background information and implementing and coordinating outreach activities to promote the IEC’s role in the area of preparedness for and response to nuclear and radiological safety and security related incidents and emergencies; (2) an editor, developing, reviewing and publishing promotional material on the IEC’s main functions and on detailed projects and initiatives; (3) a liaison, collecting and analysing relevant information from Member States and the IEC to develop and implement outreach programmes; (4) a scientific secretary, planning and leading consultancy meetings; (5) a technical specialist in the area of public information and communication regarding nuclear and radiological safety and security related incidents and emergencies, developing the relevant operational manuals and tools.

Functions / Key Results Expected

Provide inputs for the development and implementation of the IEC’s outreach programme and activities.

Produce communication and informational materials (informational brochures, MS PowerPoint presentations, flyers, IEC Newsletters, etc.).

Provide inputs and develop materials on public information and communication of nuclear or radiological safety and security related incidents and emergencies.

Plan and lead relevant consultancy meetings in the area of emergency preparedness and response, which includes preparing the scope, selecting participants and coordinating the preparation of reports and documents.

Support the Incident and Emergency Centre ‚s tasks in developing safety standards, guidance and tools for the actions of Public Information Officers/team in a nuclear or radiological safety and security related incident and emergency.

Manage and maintain the IEC website and social media in coordination with other IEC staff.

Organize informational webinars.

Tags civil servants crisis communication editor emergency preparedness information needs information officer international relations nuclear safety public information safety and security safety standards

Implement capacity building activities for public information and communication in nuclear and radiological safety and security related incidents and emergencies.

Provide support and relevant expertise for the IES and participate in associated training and exercises.

Competencies and Expertise

Core Competencies


Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.


Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.


Actively contributes to achieving team results. Supports team decisions.

Functional Competencies


Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Judgement/decision making

Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional theories and standards.

Partnership building

Identifies and builds partnerships. Develops and maintains long lasting partnerships to strengthen relationships. Delivers programmatic outputs and acquires resources in support of Agency goals.

Required Expertise

FunctionNameExpertise Description

Emergency Preparedness and Response

Communications in Nuclear or Radiological Emergencies

Expertise in developing press statements, explanatory materials, questions and answers for the public and media during a response to a nuclear or radiological emergency.

Emergency Preparedness and Response

Crisis Communications

Expertise in monitoring public concern and in supporting a spokesperson in response to crises and emergencies by coordinating and developing messaging and explanatory briefing materials.

Emergency Preparedness and Response

Emergency Preparedness and Response

Expertise in building capacity for communication in nuclear or radiological emergencies and in acting within a national or organizational response structure.

Public Information and External Relations


Expertise in building public awareness and understanding of organizational mandates, mission and work.

Public Information and External Relations

Public Information and Communication

Expertise in anticipating public information needs, in responding to media and public queries, as well as in developing informational material to ensure the public’s informed decision-making.

Qualifications, Experience and Language skills

Bachelor’s Degree

University degree in communication, international relations or a related area.

Minimum of five years of working experience in the area of emergency preparedness and response, including experience in developing information and communication materials.

Experience in planning and implementing moderately complex projects.

Experience in outreach activities at the international level a strong asset.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, English, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $60962 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 30603*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process