Community-Based Protection Associate, Ankara, Turkey

Organization: Office of the United Nations High Commissioner for Refugees (UNHCR)

Country: Turkey

City: Ankara, Turkey

Office: UNHCR Representation in Turkey, Ankara

Grade: G-6

Closing date: Thursday, 12 November 2020

Job Title: Job ID: Community-Based Protection Associate (PN10022665) - Ankara


Location: Ankara, Turkey

Salary Grade: G6

Hardship Level: A

Family Location Type: Family

Eligible Applicants

This position is open to applications from Group 1, Group 2 and all external candidates, provided that requirements regarding professional experience, academic qualifications, language, etc. are fulfilled.

TO THE ATTENTION OF EXTERNAL CANDIDATES: External candidates must be legally present in Turkey at the time of application, recruitment and hire. Non-Turkish citizens are required to submit a valid Turkish residence permit to be considered.

Your application will NOT be considered if;
The application form is not duly filled.

The questionnaire at the end of the application form is not answered. (for external candidates)

A valid residence permit is not attached to the application. (for non-Turkish external candidates only)

Duties and Qualifications

Community-Based Protection Associate

Organizational Setting and Work Relationships

The Community-Based Protection Associate is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Community-Based Protection Associate works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role, the Community-Based Protection Associate is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of PoC. The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures.

Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.

Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.

Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to SGBV.

Assist in the analysis that identifies the capacities of communities of concern and risks they face.

Support participatory assessments by multifunctional teams and ongoing consultation with PoC.

Assist in planning and monitoring of programmes and budgets, with an AGD perspective

Build office capacity for community-based protection through training and establishing systems for community mobilization and participation of PoC.

Support communities in establishing representation and coordination structures.

Ensure community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.

Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.

Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR’s work.

Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.

Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria.

Intervene with authorities on protection.

Enforce compliance of implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.

Recommend and prepare payments to individual cases.

Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher


UNHCR learning programmes (PLP).

Knowledge of MSRP.

Functional Skills

IT-MS Office Applications

IT-Computer Literacy

Language Requirements

Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Additional Information

Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

Female candidates are encouraged to apply.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).


A competitive compensation and benefits package is offered. The monthly net salary is between TRY 10,229 and TRY 12,850 depending on relevant experience, dependency status and language proficiency. For more information on UN salaries, allowances and benefits, please visit the portal of the Office of HR Management of United Nations.

See below for this postion’s Operational Context

Operational Context

The Community based Protection Associate is a member of the Policy Development Unit (PDU) in the Country Operation. S/he reports to the Associate Protection Officer under the overall supervision of the Senior Protection Officer. S/he supports monitors protection standards, operational procedures and practices in protection delivery in line with international standards. The Community based Protection Associate is expected to support the Unit in its social cohesion related activities through research, monitoring and drafting of policy papers. S/he is expected to monitor and analyze developments in relation to social cohesion in Turkey, liaise with other units and Field Offices at UNHCR and support the Unit in developing policy recommendations and activities in coordination with State institutions, civil society and other UN Agencies. S/he is also expected to contribute to monitoring, analysis and reporting of social cohesion related trends in Turkey through research and media monitoring, and develop relevant monitoring tools with technological awaereness and innovation; support PDU in design and delivery of meetings, seminars, participatory assessments and other events in relation to social cohesion; conduct researches on various topics for collection of information to be utilised for preparation of guidance documents and draft analysis papers; contribute to development of protection monitoring tools, monitor protection situation, including access to rights and services by refugees; and support the Unit in liaision and coordination with Public institutions, NGOs and civil society organisations.

The position requires day to day contact with State authorities and other external actors such as NGOs, civil society organisations and municipalities. Therefore, the incumbent is expected to have good communication and stakeholder management skills.

The position requires very good analytical and reporting skills. S/he will be expected to draft regular monitoring reports, situation analysis reports and also support the Unit in its external and internal reporting requirements. In this regard, very good drafting and communication skills in English and Turkish are essential.

The closing date of the job opening is 12 November 2020.