Monitoring Assistant (Retail), Al Qoubaiyat, Lebanon

Organization: WFP - World Food Programme

Country: Lebanon

Field location: Al Qoubaiyat, Lebanon

Office: WFP Al Qoubaiyat, Lebanon

Closing date: Tuesday, 24 November 2020

Are you passionate about changing and improving the lives of millions of people world-wide? Are YOU up for a Life-Changing Experience? Do you want to be part of an International Humanitarian Organization with a very diverse workplace? If YES, this WFP job vacancy is the opportunity for you

Deadline for applications:

This Vacancy Announcement will close on 24 November 2020 at 11:59 PM, Rome Time.

Terms and conditions:

This position is open to qualified Lebanese candidates ONLY

Female candidates are encouraged to apply.

Qualified candidates for Qobayat area highly encouraged to apply.

Only shortlisted applicants will be contacted

About WFP:

Assisting 91.4 million people in 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.

As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

In Lebanon, WFP works to support approximately 700,000 people with regular assistance using e-cards. WFP also supports Lebanese schools with school meals and has run over 300 development activities which include supporting rural infrastructure, as well as education and training opportunities for vulnerable individuals in families. WFP also supports Lebanon’s National Poverty Targeting Program (NPTP).

To know more about WFP’s mission, please check the below video:

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Organizational Context:

To implement the communication strategy and position WFP Lebanon and its partners among key interlocutors and the general public by supporting and delivering a range of communications activities and overseeing other communications functions.

Job Purpose:

To perform retail activities within a specific coverage area, contribute in the capacity building activities of WFP contracted shops and in collecting and analysing retail data.

Accountabilities : Within delegated authority and under the direct supervision of the Retail Assistant and the overall supervision of the head of Field-Office, the Monitoring Assistant (Retail) will be responsible for the following duties:

Perform Capacity Building visits in shops: organize and prepare visits in advance, visit shops and train shopkeepers on Retail insights, tutor shops to get improvements, lead them on using the Retail Dashboard and Data to perform better, follow-up on shops evolution in terms of Retail standards (questionnaire, alert on issues...)

Improve the level of contracted shops in terms of Retail standards: hygiene, pricing, safety, data sending, stock processing, Mandatory Range numerical distribution increase compliance of shops with contracted items;
Ensure proper collection of all Data about shops (including sales data) to track history of the relationship between WFP and each shop;
Exchange with the Monitoring team on issues/situation related to shops and if needed to be able to present cases to the Shop Management Group;
Tags food security french language humanitarian assistance rural infrastructure school meals social sciences

Prepare the evaluation of shops for the contract extension;
Share with other Monitoring Assistants from other Field Offices to find ways to improve the whole system;
Coordinate with retailers and Field Office to ensure efficient operations of the retail network.

Perform other related duties as required.

Desired experiences for entry into the role:

Proficient computer knowledge and usage of MS software package

Advanced knowledge in MS Excel

Knowledge of the Field either in WFP or in Retail

Tutoring skills

Ability to sell and to convince

Motivation and eagerness to learn about Retail

Standard minimum qualifications:


Completion of secondary school education. A University degree in Education, Social Sciences, Economy, Nutrition, Agriculture or other related fields is a plus.


At least three (3) years of experience in the field of Business with at least one (1) year experience in the fields of Education, Humanitarian Assistance, Economy, Nutrition, Agriculture, Refugee Operation or other related fields. Experience in an organized Retail Chain and experience of modern trade is definitely a plus.


Fluency in both oral and written communication in Arabic and English. Knowledge of French language is added advantage.

Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.