Project Delivery and Communications Officer, Dhaka, Bangladesh

Organization: United Nations World Food Programme (WFP)

Country: Bangladesh

City: Dhaka, Bangladesh

Office: WFP Dhaka, Bangladesh

Closing date: Saturday, 21 November 2020

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.


The Project Delivery and Communications Officer is a staff member of the PROJECT DELIVERY UNIT in the Bangladesh Country Office. The Project Delivery Officer works under the overall supervision of the Head of the Project Delivery Unit. This Unit delivers on a wide range of tasks and performs a wide range of functions and liaises with all program units, primarily Communications, as required by the Country Representative.


To implement the communications plan by supporting and delivering on a range of communications activities, and providing research and analysis as required.

KEY ACCOUNTABILITIES (not all-inclusive)

Information management and research - Liaise across units and programs to create talking points, briefs, and presentations for the Country Representative as and when needed. This will involve doing research on a variety of subjects, including but not limited to, WFP program history and current status, national level data, national policy, politics, country context, and so on. Also ensure Country Office’s corporate reporting by supporting the drafting of external situation reports on WFP’s activities and programmes.

Content creation - Collaborate with cross-functional team members on content ideas with the aim of creating dynamic, impactful and differentiated content; and provide coordination support to ensure the timely and effective delivery of video/film, photographic and radio projects.

Media outreach - Develop strategies for communication and messaging for a variety of audiences on WFP - Bangladesh projects, and liaise with journalists, bloggers, thought leaders on stories that highlight those projects. Also serve as an information focal point, support and/or coordinate media coverage of events to optimize publicity of WFP’s activities.

Project management - Implement projects and events for the Country Representative, including events for visiting dignitaries, local thought leaders and Government representatives, donors, UN counterparts, art and photography shows, concerts and other musical events, fundraisers etc. This will require detailed planning and liaising - with colleagues, external partners, media, artists, musicians, photographers, film makers, graphic designers, printers, local business owners and vendors, WFP Procurement, Finance, Logistics and other departments - to ensure events are effectively scheduled, published and attended.

Supervision - Guide and supervise other staff within the unit, acting as a point of referral and supporting them with more complex analysis and queries.

Other functions -

Support the Senior Advisor with other activities including correspondence, scheduling, editing documents, work planning and prioritizing, and briefing the Representative on relevant political events.

Respond to specialized queries and requests for support, using initiative and following standard processes to ensure timely and accurate resolution of all enquires.

Maintain relationships with internal and external stakeholders, in order to provide an aligned, coherent service, and to identify opportunities to collaborate/integrate processes and activities.

Liaise with local communications counterparts of donor organizations, if necessary.

Build and maintain a range of relationships and networks both within and outside the office.

Manage and present information appropriately so that it is easily available for other staff when needed.



Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.

Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).

Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.

Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.


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Look for ways to strengthen people’s skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.

Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.

Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.

Create an ‚I will‘/‘We will‘ spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.


Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.

Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.

Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.

Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.


Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams‘ priorities and preferred working styles.

Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.

Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.

Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.


Capability Name

Description of the behaviour expected for the proficiency level

Media and Influencer Relationship Management

Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims.

Media and Communication Expertise

Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers.

Specialised Knowledge in Communications

Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy.

Sociopolitical Contextual Understanding

Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making.

Communication Strategy and Planning

Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.


Education: Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

Experiance: At least three years post graduation experience for advanced university degree or five years for first university degree in a relevant field of work, including at least two years in the field of communications/journalism or another related field

Language: Fluency (level C) in English language and Bengali.


Core Values: o Commitment o Diversity and inclusion o Integrity

Core competencies: o Communication o Working with People o Drive for Results

Functional Competencies: o Formulating strategies/concepts o Relating and networking o Persuading and influencing o Applying technical expertise o Learning and researching o Planning and organizing


Broad or specialized knowledge of Communications best practices, techniques and processes with some understanding of the basic theoretical background.

Ability to supervise and support more junior and/or less experienced members of the team.

Ability to track and manage small budgets.


Contract Type : Service Contract, SC9

Contract Duration : 12 months

Duty Station : Dhaka, Bangladesh

Nationality : Bangladeshi only

Monthly Salary : As per UN SC salary scale


21 November 2020

Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.