Information Management Officer, Amman, Jordan

Organization: Unicef

Country: Jordan

City: Amman, Jordan

Office: UNICEF MENA RO Amman

Closing date: Monday, 28 December 2020

Information Management Officer, NO-A, Temporary Appointment (364 days), Amman, Jordan Country Office # 00114755

Job no: 536732

Position type: Temporary Appointment

Location: Jordan Division/Equivalent: Amman(MENA)

School/Unit: Jordan

Department/Office: Amman, Jordan

Categories: Adolescent Development, Monitoring and Evaluation, NO-1, Knowledge Management

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, innovation.

The Hashemite Kingdom of Jordan is leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan’s Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion or background. Our main pillars include: Child Protection; Education; Water, Sanitation & Hygiene; Adolescent and Youth Engagement; Health and Nutrition; Social Protection; and Operations.

How can you make a difference?

The United Nations Children’s Fund (UNICEF) Jordan Country Office in Amman seeks a dedicated, experienced, highly motivated and proactive candidates for Information Management Officer, at NOA level. Under the supervision of the Information Management Specialist , the IM Officer will work with the Social protection team and with the support of the Adolescent and Youth team to support the future development and fine tuning of the Bayanati system to support a standardized approach of data collection, processing and analysis to other program areas and respond to emerging needs and priorities. Specific responsibilities are highlighted below: Database and information system design and development

Provide assistance in reviewing current available information systems, and present ideas for system improvements.

Provide assistance in producing system specification as well assisting in design development, and integration process of information systems in close coordination and collaboration with relevant UNICEF IM, M&E and program staff, UNICEF Partners taff, and field staff.

Provide assistance in developing, testing and maintaining modules and new features of the UNICEF Information Management Systems including Bayanati, and other key UNICEF Information Management Systems.

Consolidate data from different data sources by harmonizing data labels, flagging out outliers and cleaning data.

Information Management

In coordination with key IM, M&E, program staff, national counterparts as well as UNICEF partners and implementing partners, support assessments of existing data and information collection exercises; identify gaps and barriers in access to data and data management;
Ensure timely data collection from different sources including UNICEFs and its partners Information Management Systems when applicable and as per program requirements. Examples of UNICEF supported Information Management Systems: Bayanati, Activity Info, EMS and other assessment tools.

Ensure quality of collected and reported data, by setting and implementing regular quality checks for validation, consistency and reliability of data and information.

Support data analysis of available datasets, and produce regular statistical reports, visualizations, and maps necessary to facilitate service delivery, performance monitoring, and decision making.

Support with the ‚move‘ of Engagement Monitoring System (EMS) from the Regional Office to the Country Office

Capacity building and technical support

Assess information management capacity of UNICEF and UNICEF implementing partners in the field, identify and communicate gaps to relevant IM and program staff.

Tags child protection computer science data analysis data collection data management data visualization human resources information management information systems knowledge management monitoring and evaluation monitoring and reporting software engineering sustainable development sustainable development goals trainings

Provide technical support and guidance to UNICEF and UNICEF implementing partners staff in the field, to collect, process and manage data. This includes responding to user ad-hoc inquiries.

Develop tools, guidelines, SOP’s, documentations and other learning materials, and provide trainings to UNICEF and UNICEF implementing partners‘ data collection/data management Staff. M&E staff, and front-line staff to timely collect data with high quality, and to effectively used it to support daily operations, program monitoring and reporting.

Perform field visits to provide information management support, system technical support, and user support to UNICEFs Implementing Partners and UNICEF-supported centres.

Provide other related responsibilities required by the supervisor.

To qualify as an advocate for every child you will have...

Education: A first university degree in IT, computer science, CIS, MIS, Software engineering, or another relevant technical field.

Experience: A minimum of one year of professional experience in information management with the UN or other humanitarian organization, this includes experience in designing and administrating relational databases, data analysis, and data visualization is needed. Experience in social protection program monitoring and evaluation is considered an asset. Experience in social protection programming in middle-income settings with protracted crises strongly preferred.

Language: Fluency in English and Arabic is required.

For every Child, you demonstrate...

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The functional competencies required for this post are...

Formulating Strategies and Concepts, Level 1

Analyzing, Level 2

Applying Technical Expertise, Level 2

Learning and Researching, Level 2

Planning and Organizing, Level 1

Creating and Innovating, level 2

View our competency framework at

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: Dec 08 2020 Jordan Standard Time Application close: Dec 28 2020 Jordan Standard Time