Digital Development Specialist, Dakar, Senegal

Organization: The World Bank

Country: Senegal

City: Dakar, Senegal

Office: World Bank in Dakar, Senegal

All Africa Digital Economy Moonshot

Digital innovation is creating unprecedented opportunities for Africa to grow its economy, create jobs, and transform people’s lives. With the aim to digital...


Closing date: Tuesday, 5 January 2021

The Infrastructure Practice Group is charged with developing sustainable solutions to help close infrastructure gaps in developing and emerging economies. It comprises Energy and Extractives, Transport, Digital Development, and Infrastructure Finance, Public Private Partnerships and Guarantees (IPG) Department. The World Bank’s active portfolio in Infrastructure consists of 400 operations, implemented by a workforce of over 700 staff in headquarters and 82 country offices. The core values guiding our work include our passion for sustainable poverty reduction, our willingness to put the needs of the client at the center of all our activities, and our honesty and integrity as a common currency.

The Digital Development Global Practice (DD) is part of the Bank’s Infrastructure Practice Group.

It plays a critical role in enabling the achievements of the Twin goals and the Sustainable Development Goals. Digital technologies are transforming firms, governments and people’s lives; and with the digital economy growing at a rate significantly higher than that of the global economy, it offers emerging economies a unique opportunity to leapfrog traditional paths for development through digital solutions.

Collaborating across technical, geographic and institutional boundaries, the Digital Development team helps design and deliver ICT-enhanced solutions to a diverse range of clients. The team supports clients (i) through advisory assistance to establish policy and regulatory environments that allow the widespread use of technology and create a trust environment; (ii) lending operations by building infrastructure to connect the unconnected, or enabling digital government shared platforms (cloud, digital, identification, etc.).

The DD Global Practice is led by a Director supported by three Practice Managers with specific regional responsibilities and one Practice Manager with global responsibilities. The IDD02 Global Practice is responsible of the Digital Development activities and portfolio in the Africa West/Central and MNA regions, including lending, supervision and analytical work. The IDD02 Unit is looking for a Digital Development (DD) Specialist to be based in Dakar (Senegal). French and English are essential for this position. The DD Specialist will report to the Practice Manager.

Duties and responsibilities

The DD specialist will be responsible for:

Contributing to the design, preparation and supervision of World Bank Group financed digital development related investment and policy reform programs in client countries with a particular emphasis on stimulating development of digital connectivity infrastructure through PPPs and regulatory/policy reforms, facilitating development of digital government IT infrastructure, platforms and services, and promoting development of digital skills and innovation.

Advising clients on strategies, best practices and design of programs to develop the foundations of their digital economies. This may include participating in complex technical assistance activities and providing ad hoc technical and strategic expertise on the design of the overall policy, legal, regulatory and institutional framework for the ICT sector and wider digital economy as well as IT functions and digital services delivery within governments.

Providing technical expertise and advice on a range of ICT policy and regulatory issues to promote competition, investment and innovation in the telecoms sector with the aim of boosting affordability, service quality and access to digital connectivity by citizens, businesses and governments and to stimulate the downstream development of value added digital services.

Providing technical expertise and advice on policy, institutional reform, project development and execution to support the digitization of public administration and public services delivery in client countries.

Liaising and providing guidance to colleagues working in other sectors (including agriculture, health, education, energy, financial services, transport, etc.) on how to leverage digital technologies to improve public service delivery and efficiency in the respective sectors and to stimulate digital innovation, entrepreneurship and investment in those sectors by private sector actors.

Developing innovative and practical approaches to solving difficult policy and operational issues for selected high priority telecommunications, ICT or digital economy related activities

Contributing to policy dialogue with senior officials of client countries, regional institutions and development partner agencies.

Preparing and supervising publication of best practice notes and reports on policy and regulation in the DD sector.

Performing economic and financial analysis (market models, business models, banking cases, etc.) to inform decisions on project designs, PPP schemes, financing plans, etc.

Representing the DD Unit and the Bank at digital development related fora and events, as well as liaison in the above areas with key external partners

Selection Criteria

Master’s degree in telecommunications, engineering, computer science, law, economics, public policy or related field with a minimum of 5 years of experience in ICT / Digital Economy policy and regulation and/or ICT / Digital Economy project design and implementation, or equivalent combination of education and experience


Excellent conceptual and analytical skills, including ability to think strategically and innovatively about the role of digital technologies for socio-economic development and for transformation in other sectors of the economy.

Tags banking computer science digital technology entrepreneurship extreme poverty financial services poverty reduction public administration public services sustainable development sustainable development goals

Strong technical and operational skills as evidenced in a proven track record in supporting the delivery of project operations within the Bank or similar type of projects/products for other entities.

Firm understanding of digital technology and digitally enabled business model trends relevant to socio-economic development in the African context and enthusiasm to stay abreast of new innovations.

Strong client engagement skills, taking responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or project success.

Excellent written communication skills in English as demonstrated in a proven track record of effectively delivering technical information in a clear, easily understandable and effective manner.

Excellent presentation skills, using charts, graphs and other data presentation techniques appropriately to communicate data, technical information, or complex concepts to non-specialists.

Strong drive for results, taking personal ownership and accountability to meet deadlines and achieve agreed-upon results.

Strong business judgment and analytical decision making, analyzing facts and data to support sound and logical business decisions.

Proven ability to function effectively as a team member of multi-disciplinary teams and resolve conflicts constructively.

Prior work experience in Africa, and good knowledge of sector issues in the region is a plus. Experience in Fragile Conflict and Violence environment would be an additional plus.

Willingness and ability to travel.

Proficiency in English and in French is essential.


Lead and Innovate - Develops innovative solutions.

Deliver Results for Clients - Proactively addresses clients‘ stated and unstated needs.

Collaborate Within Teams and Across Boundaries - Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives.

Create, Apply and Share Knowledge - Applies knowledge across WBG to strengthen solutions for internal and/or external clients.

Make Smart Decisions - Interprets a wide range of information and pushes to move forward.

Poverty has no borders, neither does excellence. We succeed because of our differences and we continuously search for qualified individuals with diverse backgrounds from around the globe.