Emergency Fundraising Officer, Geneva, Switzerland

Organization: Office of the United Nations High Commissioner for Refugees (UNHCR)

Country: Switzerland

City: Geneva, Switzerland

Office: UNHCR HQ Geneva

Grade: P-3

Closing date: Tuesday, 2 February 2021

Job Title: Job ID: Emergency Fundraising Officer

24519

Location: Geneva, Switzerland

Salary Grade: P3

Hardship Level: H

Family Location Type: Family

Procedures and Eligibility

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Duties and Qualifications

Emergency Fundraising Officer

Organizational Setting and Work Relationships

The incumbent will ensure PSP is aware of upcoming, ongoing, active and protracted emergencies, and is well prepared to quickly respond through its numerous markets with a targeted, innovative private sector fundraising response. This will entail constant liaison and follow up with several key actors; and following news, key developments, analytics, as well as assess and test with others, innovative approaches. S/he will make sure well-functioning systems are in place, that connect, bring together and ensure the right support from key actors for a well-oiled response organisation wide. The Emergency Fundraising Officer will need to be operationally savvy, have good communication skills, and be able to develop messaging that can be used worldwide for dedicated fundraising through emergency appeals, digital outreach, thematic approaches etc. The incumbent together with other PSP/UNHCR colleagues and external partners, when required, will need to constantly look for ways to better leverage emergencies, break through the noise, and develop cutting edge approaches which will increasingly improve UNHCRÂ’s positioning, awareness raising, brand and income. The incumbent will also have to be alerted to identify key opportunities, and reputation risks which could negatively impact UNHCRÂ’s fundraise potential.

S/he will function working as part of a team and reporting to an emergency fundraising officer responsible for coordination, under the overall supervision of the Chief of Emergencies and Marketing and work in coordination with the PSP sections (content, marketing, campaigns, IG and PPH and digital) both in HQ and in the regional offices.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCRÂ’s core values of professionalism, integrity and respect for diversity.

Duties

Monitor developing crises, prepare for and support the launch and running of global and market-level emergency fundraising (thematic) appeals, by gathering information and drafting timely updates.

Contribute to maintaining a portfolio of ongoing crises that the PSP network is fundraising for, ensuring the timely distribution of situation updates, budget needs, budget space and funding updates.

Support the implementation of standard operating procedures within PSP and within UNHCR globally to ensure funds are raised and audiences are engaged in the most timely and efficient manner.

With other actors, constantly explore ways of approaching emergencies in innovative manners, to ensure UNHCR stands out in a very competitive environment, increase brand awareness and ensure audiences gain further trust in the organisation.

Explore, identify and lead/support the development (with others) of thematic emergency appeals (climate, health, SGBV and more)

Support liaison with the PSP network, including UNHCR PSP Offices and National Partners, to help respond to the markets‘ requests and queries in a timely manner and sustain their emergency fundraising efforts.

Help strengthen fundraising communications for the PSP network and related donor audiences during emergencies, developing messaging, information, data, analysis and follow up reporting.

Provide specific support to strengthen engagement and fundraising opportunities with companies, foundations and philanthropists (PPH donors) during emergencies.

Ensure the Emergencies Community in SharePoint is kept up to date and usage by markets and other UNHCR staff is promoted and facilitated.

Participate in operational task forces, emergency task forces where available, thematic and DER-wide meetings and donor briefings to ensure PSP is represented and PSPÂ’s voice included, and interests and needs taken into account as widely as possible.

Contribute to the response to PSP communications, marketing and campaign needs.

Maintain engagement with the various operational structures and staff at HQ, in the regional bureaus and the field offices.

Represent UNHCR/PSP if and when required in internal and external meetings/events.

In absence of the Emergency Fundraising Coordination Officer, take over more tasks where required.

Additional duties for the coordination specialization:

Monitor developing crises and prepare for, coordinate, launch and oversee global emergency fundraising campaigns.

Put in place and manage standard operating procedures within PSP and within UNHCR globally to ensure funds are raised and audiences are engaged in the most timely and efficient manner

Liaise with PSP network, including UNHCR PSP global offices and fundraising partners to support their emergency fundraising capacity.

Deliver stronger and more consistent fundraising communications for fundraising network and related donor audiences during emergencies, providing messaging, information, data, analysis and follow up reporting: team also provides feedback on specific requests and liaises with the field to ensure harmonized approaches within PSP

Identify key opportunities and reputational risks and keeps key actors and donors informed in a transparent and pro-active manner.

Organise/coordinate or -where already put in place- attend operational taskforces, emergency task forces where available, thematic and DER-wide meetings and donor briefings to ensure PSP is represented and PSPÂ’s voice included as widely as possible.

Maintain the portfolio of ongoing crises that the PSP Network is fundraising for ensuring the timely distribution of situation updates, budget space and funding updates.

Tags durable solutions fundraising humanitarian assistance international relations sharepoint social sciences support services task forces

Keep network abreast of upcoming crises and where possible be prepared before crises hit.

Liaise with National Partners and country operations on donor and other enquiries.

Respond to PSP communications, marketing and campaign needs.

Maintain engagement with the various operational structures and staff at HQ, in the regional bureaus and the field offices.

Provide training and capacity building where required

Represent UNHCR/PSP when required in internal and external meetings/events.

Develop, maintain and keep up to date standard operating procedures around emergency fundraising with PSP network and UNHCR globally

Keep PSP network abreast of internal crises which could potentially negatively impact UNHCRÂ’s reputation in the field: ensure proactive outreach, transparent dialogue and timely updates.

Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P3 - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

Social Sciences; Communications; International Relations;
or other relevant field.

(Field(s) of Education marked with an asterisk

are essential)

Certificates and/or Licenses

Not specified.

Relevant Job Experience

Essential

At least 5 years of related experience working in an emergency context, in the field of external relations and/or communications. Experience in field operations and emergency settings. Experience in fundraising and developments of appeals, outreach to and development of relations with donors, foundations, and other funding institutions. Experience in high-level external relations, including communications. Demonstrated knowledge and skills in research and analysis of policies and procedures.

Desirable

Extensive understanding of UNHCR operations and the structure of UNHCR, particularly the various bureaux and divisions and how they coordinate during emergency operations. Previous experience with UNHCR. Strong understanding of UNHCR emergency field operations and HQ coordination in these operations, with familiarity with UNHCR’s dual protection and assistance mandate. Proven knowledge of and relevant experience in communicating about and reporting on UNHCR activities and key functions (for example, protection, durable solutions, as well as assistance). Experience of developing external communication partnerships. Marketing and digital experience of great added value. Excellent knowledge of UNHCR programme, procedures, processes and exposure to provision of support services in an international organisation. Deep knowledge of humanitarian assistance and UN environment.

Functional Skills

PS-Leadership Giving/Individual Giving Fundraising programmes;
PS-Emergency Fundraising;
PS-Private sector fundraising and partnerships;
SO-Networking;
CO-Drafting and Documentation;
SO-Negotiation skills;
(Functional Skills marked with an asterisk

are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Position Competencies

C001L3 - Accountability Level 3

C002L3 - Teamwork & Collaboration Level 3

C003L3 - Communication Level 3

C004L3 - Commitment to Continuous Learning Level 3

C005L3 - Client & Result Orientation Level 3

C006L3 - Organizational Awareness Level 3

M001L3 - Empowering and Building Trust Level 3

M002L3 - Managing Performance Level 3

M003L3 - Judgement and Decision Making Level 3

X001L3 - Analytical Thinking Level 3

X005L3 - Planning and Organizing Level 3

X009L3 - Change Capability and Adaptability Level 3

Additional Information

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Additional Information

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).