Technical Officer (Capacity Building & Collaboration), Geneva, Switzerland

Organization: World Health Organization (WHO)

Country: Switzerland

City: Geneva, Switzerland

Office: WHO Geneva, Switzerland

Grade: P-4

Closing date: Tuesday, 16 February 2021

Technical Officer (Capacity Building & Collaboration)

( 2005050 )

Grade : P4

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 2 years

Job Posting: Jan 26, 2021, 8:18:50 AM

The Department of Digital Health and Innovation sits within the Science Division, led by the Chief Scientist. The overall mission of the Science Division is to harness the power of science and innovation in a systematic way, by ensuring the excellence, relevance and efficiency of WHO’s core technical functions, including norms and standards and research. Within the Division, the specific purpose of DHI is to harness the power of digital health and technologies to contribute to the attainment of the highest standard of health of all people.

The mandate of the department is structured around 4 functions:

To enhance WHO’sglobal leadership and role in assessing and enabling digital health technologies, and support countries to make decisions about how to prioritize, integrate, implement and regulate them.

To support the development of methods for assessment of digital technologies, at global and national level.

To identify, foster and scale up evidence-based innovations, to address gaps in Universal Health Coverage (UHC), health emergencies and healthier populations.

To identify and fosterinternal and externalcollaboration through networks and partnerships to help identify and address gaps and avenues for digital health solutions.


Under the supervision of the CBC Unit Head in DHI, the incumbent will be responsible for: Supporting the CBC Unit Head in fostering collaboration with internal and external digital health stakeholders of the organisation, as well as external collaborating entities of the organisation. These include, but will not be limited to, non-state actors in official relationship with WHO, WHO collaborating centres and the UN family.

Managing digital health events to foster global collaboration, including project management, coordinating, documenting, preparation of background documentation, synthesizing and report writing. These would include, but not be limited to, the digital health investment case, digital health partnerships and various round tables.

Fostering the WHO digital health engagement strategy for strengthening and improving technical capacity and collaboration with all stakeholders, including the public sector, private sector, academia, Civil society and not for profit organizations.

Contributing to the development of digital healthimplementation plan through collaboration with regional and country offices and providing advice in developing further collaborations, including fostering coherence across different departments in WHO headquarters, regional offices and country offices, on the overall WHO digital health vision and priorities.

Liaising with other UN agencies, development partners, or research institutions to foster collaboration and partnership for digital health in support of the implementation of the WHO general programme of work and national digital health policies.

Ensuring the strategic positioning of the global strategy on digital health among partners, stakeholders and various actors in the digital health global eco system.

Engaging with WHO HQ, Regions and countries, external entities, WHO collaboration centers and non state actors in official relations with WHO, to foster the implementation of the WHO global strategy on digital health.

Designing tools for negotiations and consultations with the development partner community.

Promoting and enhancing existing as well as new partnerships with development partners through timely and quality response and communication of key messages relating to implementation of digital health and innovation programmes and the global strategy vis-a-vis the WHO general programme of work.

Contributing to drafting digital health & innovation investment case, implementation reports and partnership for successful collaboration.

Coordinating with communications/advocacy staff on production and dissemination of promotional materials and handle digital health and innovation public relations events.

Conducting assessments, analysis and reviews of the effectiveness of various collaborative arrangements, including establishing repositories of collaborations and results frameworks.

Perform other duties as required.



Essential: Master’s level university degree in public health, business administration, management, communication, finance, economics, international relations or development studies.

Desirable: Collaboration studies or a good understanding of advocacy in public health emergencies / humanitarian actions or equivalent in academic and professional experience.


Essential: Minimum 7 years‘ experience at international level in stakeholder management and engagement, events management and programme management, complemented by at least 2 years‘ experience in external relations in the international arena.

Desirable: Experience working with WHO. Experience in management and working with diverse stakeholders (governments, the UN system, civil society).


Understanding of digital health and innovation, basic principles of FENSA, eHealth, TeleHealth issues and relevant international networks.

Ability to monitor new trends on digital health, keep abreast of industry best practices.

Demonstrated ability to work and lead with efficiency and flexibility particularly as part of a team effort to ensure collective success.

Experience in working on teams with diverse cultural and professional backgrounds.

Demonstrated excellence in written and oral communication skills, and experience in advocating and communicating with a broad and diverse audience.

Proven ability to organize and prioritize multiple initiatives and meet deadlines within a fast-paced environment with multiple and competing demands.

Experience dealing with multiple stakeholders from a variety of backgrounds.

Strong track record of identifying science and technology trends with the potential to disrupt healthcare global governance.

WHO Competencies


Respecting and promoting individual and cultural differences


Moving forward in a changing environment

Producing results

Use of Language Skills

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of French. Intermediate knowledge of another WHO official language.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 73,516 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5483 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


Tags health emergencies international relations oral communication programme management project management public relations public sector science and technology universal health coverage

This vacancy notice may be used to fill other similar positions at the same grade level

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

Staff members in other duty stations are encouraged to apply.

For information on WHO’s operations please visit:

WHO is committed to workforce diversity.

WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.