Quality Assurance Manager, Seibersdorf, Austria
Organization: International Atomic Energy Agency (IAEA)
Field location: Seibersdorf, Austria
Office: IAEA in Seibersdorf
Closing date: Sunday, 21 February 2021
Quality Assurance Manager (P4)
( 2020/0057 (020113) )
Organization: SGAS-Quality Management Team
Primary Location: Austria-Lower Austria-Seibersdorf-IAEA Laboratories in Seibersdorf
Job Posting: 2021-01-29, 3:50:12 PM
Contract Type : Fixed Term
Probation Period : 1 Year
This is a re-opening of the vacancy. Candidates who already applied do not need to re-submit an application.
The Department of Safeguards (SG) is the organizational hub for the implementation of IAEA safeguards. The IAEA implements nuclear verification activities for some 180 States in accordance with their safeguards agreements. The safeguards activities are undertaken within a dynamic and technically challenging environment including advanced nuclear fuel cycle facilities and complemented by the political diversity of the countries.
The Department of Safeguards consists of six Divisions: three Operations Divisions: A, B and C, for the implementation of verification activities around the world; three Technical Divisions: Division of Concepts and Planning, Division of Information Management, and Division of Technical and Scientific Services; as well as three Offices: the Office for Verification in Iran, the Office of Safeguards Analytical Services and the Office of Information and Communication Services.
The main objective of the Department is to maintain and further develop an effective and efficient verification system in order to draw independent, impartial and timely safeguards conclusions, thus providing credible assurances to the international community that States are in compliance with their safeguards obligations. The departmental operating environment is interactive, participative and dynamic with continuous inputs received from the Board of Governors, the General Conference, policy- and decision-makers, as well as counterparts in Member States and in the international development community.
The Office of Safeguards Analytical Services (SGAS) is responsible for the analysis of nuclear material and environmental swipe samples, as well as the coordination of logistics and the Network of Analytical Laboratories (NWAL). Located about 45 km south of Vienna in Seibersdorf, the Office is organized into three sections: the Nuclear Material Laboratory, including the On-Site Laboratory (OSL) in Japan, the Environmental Sample Laboratory and the Coordination and Support Section.
The Coordination and Support Section is responsible for the planning and coordination of the analytical services, the NWAL, quality management and technical support (including IT support and the mechanical workshop) within the Office of Safeguards Analytical Services. It is also responsible for providing the relevant reports.
Reporting to the Quality Management Team Leader, the Quality Assurance Manager is responsible for the development and implementation of the SGAS quality management system, with respect to the assurance of analysis quality from the IAEA Safeguards Analytical Laboratories, consisting of the Nuclear Material Laboratory (NML) and the Environmental Laboratory (ESL). The SGAS quality management system is certified under the ISO-9001:2015 standard, and it is the role of the Quality Assurance Manager to maintain compliance with this standard. The Quality Assurance Manager is also responsible for the quality assurance programme applied to the IAEA Network of Analytical Laboratories (NWAL) for Safeguards.
The Quality Assurance Manager is: 1) an expert responsible for the development and implementation of the SGAS quality management system, 2) a coordinator of the NWAL external quality assurance programme, 3) a technical specialist contributing to the continuous improvement of the analytical, technical, logistical and administrative processes in SGAS, 4) an adviser to the Quality Management Team Leader on quality issues within the Office, and 5) an adviser to the Quality Manager at the On-Site Laboratory in Japan.
Functions / Key Results Expected
Leads efforts to continuously improve the SGAS quality management system, in alignment with its strategic objectives, and in compliance with the latest version of the ISO 9001 standard.
Organizes and coordinates internal and external quality audits. Takes the lead role for SGAS during ISO 9001 recertification audits.
Assesses the internal quality control programme implemented by the SGAS laboratories, and monitors the quality of analytical methodologies against established performance indicators.
Examines new technical requests and guides laboratory staff in establishing best practices, within the framework of SGAS quality management system, for the development and implementation of analytical methodologies.
Plans, designs, coordinates, executes, evaluates and reports on quality assurance measures, e.g., interlaboratory comparisons and proficiency testing schemes, applied by SGAS to the NWAL members and other Member State laboratories.
Tags civil servants continuous improvement information management logistics nuclear fuel cycle nuclear physics project management quality control quality management radioactive materials risk management safety regulations
Reports to the quality management Team Leader on the analytical performance of the NWAL and provide intelligence and recommendations on how these laboratories may improve.
Represents SGAS in departmental quality management initiatives.
Provides technical advice to the Team Leader and support to the development and management of IT projects relevant to Quality Assurance.
The incumbent may perform his/her work in areas involving exposure to radioactive materials. Therefore, as an Occupationally Exposed Worker, he/she must be medically cleared by VIC Medical Service and is subject to an appropriate radiation and health monitoring programme, in accordance with the IAEA’s Radiation Safety Regulations.
Competencies and Expertise
Planning and Organizing
Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.
Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.
Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.
Actively contributes to achieving team results. Supports team decisions.
Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.
Commitment to continuous process improvement
Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.
Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional theories and standards.
Knowledge and practical experience in one or more analytical technique(s) relevant to safeguards (e.g., analytical chemistry, mass spectrometry, X-ray fluorescence, gamma/alpha spectroscopy, microanalysis techniques for particle characterization).
Management and Programme Analysis
Proven ability to specify and manage technical projects, in a scientific environment and deliver quality products in a timely manner.
In-depth knowledge and practical work experience in designing, maintaining or auditing quality management systems according to one or more international standards as applied to a laboratory setting (e.g., ISO 9001, ISO 17025).
Quality Management of Analytical Measurement
In-depth knowledge and practical work experience in organizing interlaboratory comparisons and proficiency testing schemes and in using statistical methods for proficiency assessment according to international standards (e.g., ISO 17043, ISO 13528).
Qualifications, Experience and Language skills
Advanced University degree in analytical chemistry, applied nuclear physics or other related field.
Minimum of seven years of working experience in quality management, preferably in a laboratory setting, with experience in one or more analytical technique(s) relevant to safeguards (e.g., analytical chemistry, mass spectrometry, x-ray fluorescence, gamma/alpha spectroscopy, microanalysis techniques for particle characterization)).
Experience with international safeguards and international organizations is an asset.
Quality auditor certification and experience in working in a radiation-controlled area is an asset.
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $73516 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 29333*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance
Applications from qualified women and candidates from developing countries are encouraged
Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process