Project Support Consultant, Various Locations
Organization: FAO - Food and Agriculture Organization of the United Nations
City: Rome, Italy
Office: FAO Rome
Closing date: Wednesday, 3 March 2021
CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT : 2100429
Project Support Consultant
Job Posting: 10/Feb/2021
Closure Date: 03/Mar/2021, 10:59:00 PM
Organizational Unit : CSH
Job Type: Non-staff opportunities
Type of Requisition : Consultant / PSA (Personal Services Agreement)
Grade Level : N/A
Primary Location: Various Locations
Duration : Up to 11 months (with possibility of renewal)
Post Number : N/A
IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device
FAO is committed to achieving workforce diversity in terms of gender and nationality
People with disabilities are equally encouraged to apply
All applications will be treated with the strictest confidentiality
The incumbent may be re-assigned to different activities and/or duty stations depending on the evolving needs of the Organization
The Human Resources Division (CSH) develops, recommends and facilitates the implementation of human resources policies, procedures and services and advises management on appropriate measures and strategies to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce. CSH administers the Organization’s human resources management programmes, in particular in the areas of human resources policy development, position management, recruitment, mobility, training and social security. It supports the HR Units and staff throughout the Organization, in the SSC and the Regional Offices, to ensure that HR processes and programmes are delivered in a consistent, effective and efficient manner.
The global context in which FAO operates is rapidly changing and effective people management is becoming more important than ever. A key element of effective people management is employee engagement, which research shows is the one of the most important factors in the overall performance of individuals, teams, and organizations.
Preparatory work is underway for FAO’s Employee Satisfaction Survey (E2S), which is anticipated for the first quarter of 2022. CSH is looking for a consultant/PSA to support in the design and implementation of the survey and follow up on the results.
The selected applicant will work under the direct/functional supervision of the Senior Human Resources Officer, Learning and Performance, working in close collaboration with other CSH Branches and FAO Divisions to support the design and implementation of FAO’s Employee Satisfaction Survey.
Project Support, Survey Design and Implementation, Procurement, Data Analysis and Reporting
Tasks and responsibilities
Work closely with the E2S Project Team and other colleagues within CSH to ensure effective and timely survey roll-out and follow up. The assigned tasks and responsibilities related to the Project Support Consultant will include the following elements: Project Support
Oversee the process to identify and contract an external vendor to administer FAO’s global employee satisfaction survey, including but not limited to drafting and preparing tender documents, supporting the technical evaluation and liaising with the procurement office on the tender and awarding process;
Provide general project management support including the development of a project plan in collaboration with the project team, correspondence with the selected external vendor and monitoring and follow up on project timelines;
Oversee the management of E2S data and related files and presentations;
Survey Design & Implementation
Support the design of the survey, including the preparation of the questionnaire whilst ensuring coherence and linkage with previous survey questions;
Liaise with the relevant units to ensure translation of questionnaire in all FAO official languages (French, Spanish, Arabic, Chinese and Russian);
Liaise with the selected external vendor to ensure successful implementation of survey in the online platform;
Provide input into the development and launch of the communications and engagement campaign prior to, during, and post survey launch. This would include contributing to the design of promotional material, emails and short stories;
Respond to queries related to the survey, survey results and follow up actions.
Analysis and Reporting
Support the analysis of survey data and trends using knowledge of best practice of engagement surveys. This will include working with large quantities of data and preparing reports, presentations, documents, and messages based on the analysis;
Conduct analysis to inform senior management and divisions/offices on trends and potential follow up actions;
Other tasks, as required.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
University Degree in human resources, business administration, procurement, management, supply chain, or other related field;
4+ years of relevant work experience.
For PSA: Working knowledge of English. For Consultants: Working knowledge of English and limited knowledge of one of the following, French, Spanish, Arabic, Chinese, or Russian.
FAO Core Competencies
Tags continuous improvement data analysis human resources human resources management knowledge sharing procurement project management subject matter expert supply chain translation transparency
Building Effective Relationships
Knowledge Sharing and Continuous Improvement
Strong analytical, critical thinking, planning and problem-solving skills, as well as gender sensitive and cross cultural competency
Knowledge and experience in the design and implementation of employee surveys
Ability to maintain/manage confidential information
Excellent communication (verbal and written) skills
Excellent interpersonal skills to collaborate and influence across different levels and diverse teams in the Organization;
Ability to conduct data analysis
Proven experience in supporting the design and implementation of an employee survey in collaboration with subject matter experts
Extent of demonstrated experience in vendor/project management
Proven experience in compiling and organizing data from various sources
Experience in the usage of computers and office software packages (e.g. MS Office)
Experience in supporting the preparation of tender documents and procurement activities in general, preferably in the UN and/or international NGO
Working experience in UN agencies, and/or major international organizations
Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency
FAO does not charge any fee at any stage of the recruitment process (application, interview, processing)
Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list If you are in possession of language certificate/s from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT), please attach the certificate/s when submitting the application.
For more information, visit the FAO employment website
HOW TO APPLY
To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Incomplete applications will not be considered. Only applications received through the recruitment portal will be considered.
We encourage applicants to submit the application well before the deadline
If you need help please contact: Careers@fao.org