Programme Assistant, Ankara, Turkey

Organization: World Health Organization (WHO)

Country: Turkey

City: Ankara, Turkey

Office: WHO Ankara

Grade: G-5

Closing date: Monday, 1 March 2021

Programme Assistant

( 2100774 )

Grade : G5

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 12 months

Job Posting: Feb 15, 2021, 2:45:29 PM

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover fromoutbreaks and emergencies. Within WHE, this project contributes to strengthening national capacities against COVID-19.


As part of a unit team, to perform a variety of secretarial, coordinating, monitoring and administrative services in the support Strengthening national capacities against COVID-19" and in alignment with the EU contribution agreement. Typically, the incumbent performs the following duties:

Drafts correspondence and documents based on written/verbal prompts from the Professional staff of the unit.

Independently composes and finalizes correspondence of administrative nature.

Revises unit correspondence, reports, and documents for proper form and (non-technical) content.

Provides rough translation or synopsis of incoming mail, and drafts from standard texts and phrases outgoing correspondence in a second working language.

Takes notes at meetings.

Types reports and other documentation.

Arranges duty travel.

Scans, records, refers and follows up correspondence and documents, evaluates the urgency or critical nature of items, and brings them to the attention of the responsible staff.

Informs and reminds responsible staff of follow-up dates and deadlines for response or specific actions, supplying supporting material as appropriate.

Using GSM, monitors aspects of the implementation of country and inter country activities and availability of funds for project/programme budget levels and financial expenditures, according to the approved inter country and country projects.

Assembles draft background for planning, monitoring and evaluation (including mini-review) exercises.

Inputs duty travel recommendations and issues reminders re follow up, records project/programme monitoring and evaluation notes.

Makes the administrative arrangements for country and inter country activities with regard to preparation of various committal documents related to procurement of goods and services, and arrangements of study tours and duty travel in accordance with the approved programme budget/collaborative programmes with countries.

Assists in the organization of meetings held in-house or in Member States (working groups, seminars/courses, workshops, and symposia), i.e.: makes general administrative preparations, including organization of practical local arrangements and advance transport of documents/equipment; arranges hospitality as appropriate.

Provides administrative and secretarial support during the meetings, and pays per diem to participants if required.

Prepares administrative reports.

Tags computer software covid health emergencies intergovernmental organizations monitoring and evaluation procurement study tours translation

Establishes and maintains the unit’s filing system of technical documents and correspondence.

Creates background files and compiles reference material as appropriate.

Accesses and retrieves information from relevant databases and updates as required.

Responds to and acts on telephone enquiries.

Assesses the critical nature of technical enquiries and refers them to appropriate staff for reply.

Coordinates appointments for supervisor and organizes programmes for visitors.

Provides briefing and guidance to general service and professional staff on general office practices and procedures; assists/replaces colleagues in the team and performs other related duties as required.



Essential: Completion of secondary school or equivalent.

Desirable: Relevant higher education from an accredited institution.


Essential: At least 5 years of progressively responsible experience in the secretarial/administrative field

Desirable: Experience in an international environment such as: WHO/UN, governmental/public, intergovernmental organizations and/or non-governmental organizations


Proficiency in the use of standard office computer software, note taking and operation of computerised systems and databases.

WHO Competencies


Respecting and promoting individual and cultural differences


Knowing and managing yourself

Producing results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of local language.

Desirable: Intermediate knowledge of WHO official languag.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at TRY 101,451 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


This vacancy notice may be used to fill other similar positions at the same grade level

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

Staff members in other duty stations are encouraged to apply.

For information on WHO’s operations please visit:

WHO is committed to workforce diversity.

WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.