Communications Assistant, Male, Maldives

Organization: UNDP - United Nations Development Programme

Country: Maldives

City: Malé, Maldives

Office: UNDP Maldives

Closing date: Monday, 1 March 2021

Job ID: 35473

Practice Area - Job Family: Management

Vacancy End Date: (Midnight New York, USA) 01/03/2021

Duty Station: Male, Maldives

Education & Work Experience: C-HS Graduate or Equivalent - 5 year(s) experience, G-Bachelor’s Level Degree - 1 year(s) experience

Languages: Dhivehi, English

Grade: SB3

Vacancy Type: Service Contract (SC)

Posting Type: External

Bureau: Asia & the Pacific

Contract Duration: 10 months with possibility of extension

Only Open for Maldivian Nationals


UNDP is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience, and resources to help people build a better life. UNDP is on the ground in about 170 countries and territories, working with national counterparts on solutions to global and national development challenges.

In the programme countries, UNDP supports stabilization, state-building, governance and development priorities in in partnership with the host governments, the United Nations system, the development partners and other partners to help the country to achieve sustainable development by eradicating poverty in all its forms and dimensions, accelerating structural transformations for sustainable development and building resilience to crises and shock.

UNDP has been a trusted development partner of the Maldives for more than 40 years, helping to achieve the eradication of poverty, reduction of inequalities and exclusion in areas such governance, environment protection, climate change mitigation and adaptation.

You are invited to join a team of dedicated development professionals whose primary role is to support the Maldives to achieve the 2030 Agenda. As part of the UNDP team your focus will be to work with multiple stakeholders to find country specific solutions that ensures no one is left behind - and we reach those furthest behind first.

UNDP is looking for individuals who have the communication, analytical, planning and implementation capacities that can address links, choices and connections across many issues and sectors. We seek individuals who can apply global best practice to national contexts. We are looking for people who are enthusiastic, motivated, and committed to making a positive contribution to Development in the Maldives.

UNDP Maldives employs a strategic approach to communications, with the aim of increasing visibility and public awareness of our work as well as strategically addressing the specific gaps and challenges we face. Our approach is to able to attract and support the engagement of diverse stakeholder groups, including youth, civil society, national and international partners etc. Our communications activities also support effective advocacy and aim to strengthen and expand partnerships with diverse stakeholders locally and internationally.

Under the guidance and supervision of the UNDP Maldives Communication Officer, the Communications Assistant supports the implementation of the communications and advocacy strategies of the UNDP Maldives Office to increase the standing and awareness of UNDP with partners, the media and the public. The Assistant promotes a client-oriented approach consistent with UNDP rules and regulations. The Assistant works in close collaboration with programme, projects ad operations staff in the Country Office (CO) and with UNDP HQs staff to exchange information and ensure consistent service delivery. The post also includes providing operational and administrative support to the Communication portfolio ensuring high quality, accuracy and consistency of work.

Duties and Responsibilities

Summary of Key Responsibilities

Provide support in the management of UNDP Maldives‘ social media presence and website

Provide support to the development of UNDP Maldives communications and advocacy materials

Provide media relations support to UNDP Maldives

Support to events and initiatives

Contribute to knowledge management and sharing

Administrative and Operational Support to Communications Unit

Provide support in the management of UNDP Maldives‘ social media presence and website

Works closely with Communications Officer and relevant focal points to assist gathering information and creating engaging content for social media channels and the website;
Update social media channels and the website in a timely manner, and keep them brand-focused;
Keeping up-to-date and analyzing social media and website trends and ways of connecting with audiences;
Assist with SEO (search engine optimization) and generation of inbound traffic on social media and measure results on a regular, and where needed, on a daily basis to establish audience growth and profile, drive audience engagement and content reach, measure leads, response rate and quality and feedback;
Research, compile and produce reports on web statistics on a regular basis and electronic surveys;
Maintain files, databases, and systems relevant to UNDP Maldives‘ digital presence;
Track and monitor social media and report relevant information to management team;
Design and create social media content (infographics, videos, GIFs, social media cards etc.).

Provide support to the development of UNDP Maldives communications and advocacy materials

Coordinate/draft briefing materials, press releases, key messages, media advisories, human interest stories, articles, brochures, leaflets etc.;
Translation/adaptation/rewriting of information received (especially English to Dhivehi);
Where needed review translations;
Graphic design support to create visual concepts. Includes designs for print and electronic media including for website, social media, magazines, brochures, user interfaces, product labels, reports etc.;
Assistance to ensure printing and dissemination of publications and audio-visual materials etc.;
Maintain library/ database of reference materials and photos;
Update contact lists for donor and partner relations;
Photography support.

Provide media relations support to UNDP Maldives

Maintain and update database of relevant media bodies and outlets in country;
Assistance with media liaison;
Respond to requests for information, as delegated;
Gather and compile inputs for talking points, media appearances.

Support to events and initiatives

Support for initiatives such as media events, press briefings, exhibitions, receptions, meetings, report and survey launches, roundtable discussions, briefing sessions, interviews, and public information campaigns etc.;
Provide support on special web/digital/media projects undertaken by UNDP Maldives.

Contribute to knowledge management and sharing

Tags climate change climate change mitigation graphic design journalism knowledge management library media relations political science press releases procurement public information public relations reference materials sustainable development trainings translation user interface

Contribute to the identification of best practices and lessons learned;
Support to organize trainings and workshops on communication practices;
Support regular meetings of communications focal points;
Provide/ exchange information with HQ, UNDP Regional Offices, other Country Offices, UN Resident Coordinator’s Office and other UN Agencies, and corporate as well as local and global knowledge and communication networks.

Administrative and Operational Support to Communications Unit

Providing efficient programmatic and operational support to Communication portfolio;
Proper control of the supporting documents for payments and financial reports the portfolio;
Facilitating payment process by liaising with Clustering Office in UNDP;
Proper receipting of goods and services and establishment of accruals;
Timely corrective actions on unposted vouchers, including the vouchers with budget check errors, match exceptions, unapproved vouchers;
Maintenance of the proper filing system for finance records and documents;
Support recruitment processes in accordance with UN/UNDP rules and regulations;
Support procurement process in accordance with UNDP rules and regulations.


Core Competencies

Innovation -Ability to make new and useful ideas work

Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations

Leadership -Ability to persuade others to follow

Level 2: Proactively identifies new opportunities and challenges

People Management -Ability to improve performance and satisfaction

Level 2: Takes ownership of responsibilities

Communication -Ability to listen, adapt, persuade and transform

Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity

Delivery -Ability to get things done while exercising good judgement

Level 2: Meets goals and timelines for delivery of products or services;
Technical/Functional Competencies

Advocacy -Competency Definition

Level 2: Execute & Learn: Execute & Learn: Perform defined tasks

Building Strategic Partnerships -Competency Definition

Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work

Job knowledge -Competency Definition

Level 2:Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work

Client Orientation

Level 2: Technical Assistance: Performs defined tasks efficiently and deepens knowledge of area of work

Required Skills and Experience


Completed Higher/Secondary Education with five years of related experience or;
Undergraduate degree in Communications, Public Relations, Journalism, Political Science or a related field is desirable with atleast one year of related experience


Progressive experience in communications/public relations/marketing/social media management as well as knowledge of general administration/operations;
Experience in the usage of computers and office software packages (MS Word, Excel, etc.), and design software (e.g. Adobe);
Experience in handling of web-based management systems will be an advantage. Training will be provided;
Experience in the use of social media and digital communication;
Experience in content writing. Excellent drafting and translation skills, Dhivehi and English;
Experience necessary in working with a diverse team, and working under pressure;
Commitment to excellence and proven competency in continuous learning.

Language Requirements:

Proficiency in English and Dhivehi


Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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