Consultant on Strategic Communications, Home based,

Organization: United Nations Office for Project Services (UNOPS)

Country: Home-based

Closing date: Tuesday, 2 March 2021

The Centre for Humanitarian Data is focused on increasing the use and impact of data in the humanitarian sector. It is managed by the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and is based in The Hague, the Netherlands. The Centre’s services are available to humanitarian partners and OCHA staff in the field and at Headquarters free of charge.

The Centre focuses on four areas: data services, data responsibility, data literacy, and predictive analytics. The data services workstream focuses the management of the Humanitarian Data Exchange (HDX) platform, the development and use of the Humanitarian Exchange Language (HXL) data standard, and support to the International Aid Transparency Initiative. The data responsibility worksteam focuses on the development and adoption of data responsibility guidelines and different techniques for the secure management of data, both within OCHA and the broader humanitarian system. The data literacy workstream focuses on improving the data skills of technical and non-technical humanitarians through the delivery of training programmes and development of capacity-building material. The predictive analytics workstream focuses on model development, including threshold and trigger design, and quality assurance of partner models through validation and a peer review process.

The Centre’s Data Fellows programme began in 2018 and supports all four workstreams. This high-profile initiative is designed to expose the Centre team and partners to new areas of data-related expertise that can impact humanitarian response and advance the goals of the Centre. The structure of the programme provides consultants/fellows with exposure to different parts of the humanitarian system while allowing them to focus time and energy on an individual project that addresses a challenge related to the use and impact of data in the sector.

The Centre will host its fourth class of Data Fellows in June and July 2021. The 2021 Fellows will focus on three areas: Data Journalism, Predictive Analytics, and Strategic Communications. Due to the ongoing COVID-19 pandemic, the 2021 programme will be conducted remotely, with Fellows working from home under the direction of the Coordinator for the Data Fellows Programme.

Strategic Communication to Advance Data Responsibility

Communicating about the use and impact of data in the humanitarian sector is essential to driving continued investment and collective action. To do this effectively requires new approaches to explaining complex issue areas that touch on data, technology, design and humanitarian action. Data responsibility in humanitarian response is one such area.

In recent years we have seen the development of principles, policies, and strategies for the responsible management of data in humanitarian action but gaps remain between global frameworks and their practical application in field operations. Making guidance accessible to field staff is essential to integrating data responsibility into their daily work. The Centre requires a Strategic Communication Fellow to help meet this need.

We are looking for a candidate who is self-motivated and can thrive in an international, multidisciplinary team. The right candidate has the skills and abilities that together comprise the appropriate level of expertise to develop a communication strategy and an initial set of related assets for the Centre.

The Consultant/Fellow will report to the Coordinator for the Data Fellows Programme under the overall direction of the Lead for the Centre for Humanitarian Data. She or he will be expected to work closely with the rest of the Centre team.

Accountabilities The Consultant/Fellow will be responsible for the following:

Design and execute a strategic communications project with a focus on driving adoption of data responsibility in field operations.

Design and deliver a learning session for the Centre team on an aspect of their area of technical expertise.

Communicate publicly about the project focus and key outcomes (in the form of a blog and other related channels).

Produce a final report outlining the key insights from the project and, as relevant, providing recommendations for further work in the area of focus.

Utilize available project management and office communication tools to effectively track and deliver expected outputs.

Maintain active and clear communications with relevant members of the Centre and the Fellowship partner organization(s) throughout the course of the programme

Deliverables

The Fellow will complete the following deliverables:

- A short presentation on the initial desk and user research for a strategic communication project related to data responsibility.

- A completed strategic communication project (including all related copy and design assets).

At least one blog post on the outcomes of the project.

A final report outlining the key achievements of the project and, as relevant, providing recommendations for further work in the area of focus.

Education

Advanced university degree (Master’s degree or equivalent) in communication, marketing, international affairs, public policy, journalism, or other relevant disciplines.

Bachelor’s degree with 4 years of experience or Master’s degree with 2 years of experience is required.

Work Experience

Tags collective action covid humanitarian response project management strategic communication training programmes transparency

Two to four years (depending on Degree qualification) experience with strategic communication, with an ability to translate complex ideas from various fields into unified, clear communication products is a must.

Demonstrated experience in producing high quality communication assets and campaigns for diverse audiences.

Excellent written and verbal communication skills.

Experience with processing large amounts of information and synthesizing it.

Strong interpersonal and networking skills.

In addition, the following would be desirable but are optional:

Familiarity with the humanitarian sector and issues related to data responsibility

Languages

Fluency in English is required (both oral and written).

Knowledge of another UN official language is an advantage.

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type: Individual Contractor Agreement holders (ICAs)

Contract level: IICA-1/LICA-9/ICSC-9 Contract duration: 2 months starting from 1 June 2021 (lumpsum contract modality)For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

This is not a position in UNOPS. UNOPS is solely providing operational support to its partner UNOCHA for this recruitment process. The selected candidate will be a personnel member of UNOCA under its full responsibility and salaries and benefits will be decided by UNOCHA.

Please note that the closing date is midnight Copenhagen time

Applications received after the closing date will not be considered.

Only those candidates that are short-listed for interviews will be notified.

Qualified female candidates are strongly encouraged to apply.

The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.