Head of Specialized Learning - HR Officer P3, based in Rome, Rome, Italy

Organization: United Nations World Food Programme (WFP)

Country: Italy

City: Rome, Italy

Office: WFP Rome


WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.


Are you passionate about human resources? Are you ready to change and save the lives of the world’s most vulnerable people? If yes, this opportunity is for you!

WFP is an Agency of the United Nations and the world’s largest humanitarian agency fighting hunger globally. Every single day, we work worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. At WFP, we are driven and defined by our mission to fight world hunger, save lives, feed people’s dreams of a brighter future, reduce risk and help enable people, communities and countries meet their own food and nutrition needs. WFP goes anywhere it’s needed and does what it takes to get the job done!

More than 18,000 people are working in WFP world-wide reflecting the rich diversity of the world in which we work. The vital importance of our shared mission underpins a remarkably close community of purpose.

WFP offers life-changing job opportunities you are unlikely to find in other organizations. Working at WFP will give you the opportunity to work beyond your expectations, to be enriched by truly meaningful work and improve your growth and professional expertise. For additional information, visit: www.wfp.org


This role supports the coordination of the specialized learning and cross-functional learning in the organization. As a head of a team of learning specialists, she/he will be leading the identification of learning needs across country offices and functional areas, the design, development and implementation of learning solutions to ensure the teams in WFP have the key technical and cross-cutting skills for effectively delivering on its mandate. This role leads a team of specialists in this area and works closely with stakeholders across the organization.

KEY ACCOUNTABILITIES (not all-inclusive)

Identify functional, specialized and cross-cutting learning needs across the organization, recognizing trends and capability development needs;
Lead the creation of an organizational wide functional/specialized and cross cutting skills development framework and strategy/plan of action to ensure that the organization has an effective strategy to meet current and mid-term technical skills needs;
Ensure that the organization has access to the most adequate technology and vendor range to ensure the rapid development and deployment of adequate learning solutions;
Develop learning solutions with internal functional experts and organizational units following the latest L&D trends and best practices;
Provide guidance and expertise to Subject Matter Experts (SMEs) and to Functional/Regional/Country Office learning focal points on the development of learning solutions (e.g. learning needs analysis, formulation of learning objectives and KPIs, identification and development of appropriate design and delivery mechanisms to meet the needs of target audiences, guidance in the development of programmes, evaluation of learning outcomes and business impact);
Ensure that best practice methods and approaches are reflected in the learning solutions across WFP and provide advice and guidance on the best use of a range of both face-to-face and online learning tools;
Shape and manage WFP’s learning and development community of practice, and ensure knowledge management and skill development in this area.

Create compelling communication materials and processes to increase awareness and adoption of learning solutions and resources delivered by the team;
Provide effective methodology/approaches to assess the transfer and impact of the learning approaches in the organization and the levels of skills in different areas;
Lead and motivate a team of learning and development specialists, through monitoring performance, providing coaching, training and guidance to ensure appropriate development and enable high performance;
Assist with other projects and initiatives within the team, as required.


Education: University degree in Social Sciences, Learning and Development, Psychology, Adult Education, Learning Technology, Human Resources or related field.

Experience: Minimum of 5 years‘ experience in leading teams in charge of learning development solutions including blended and on-line learning solutions

Knowledge & Skills:

Demonstrated experience in working across all phases of learning design and delivery in partnership with subject matter experts and external vendors.

Track record of training and empowering other users in the use of learning tools.

Experience in leveraging learning technology, online learning tools and learning management systems in the design and delivery of learning programmes.

Experience in the broader HR field particularly in talent management is a plus, since the position is rotational and belongs to the HR family.

Experience with internal communication and marketing projects, preferably on learning promotion.

Excellent project management skills.

Experience in creating and delivering high impact communications to learners and learning champions across organizations.

Language: Fluency (level C) in English language and intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.


Non-Rotational Nature

Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as "non-rotational", which means the incumbent shall not be subject to the regular reassignment process unless theposition is reclassified as rotational. Selected candidate will be employed on a fixed-term contract with a probationary period of one year. He/she willbe required to travel abroad sometime to remote and difficult locations.

WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocationentitlement, travel and shipment allowances, 30 days‘ annual leave, home leave, an education grant fordependent children, pension plan and medical insurance. For more details please visit http://icsc.un.org

APPLICATIONS CLOSING DATE: Sunday,13 December 2020


Female applicants and qualified applicants from developing countries are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Link to the organization’s job offer: https://unjobs.org/vacancies/1615748242578