Learning and Development Officer (P3), Vienna, Austria

Organization: International Atomic Energy Agency (IAEA)

Country: Austria

City: Vienna, Austria

Office: IAEA Vienna, Austria

Closing date: Tuesday, 13 April 2021

Learning and Development Officer(P3)

( 2020/0559 (179166) )

Organization: MTHR-HR Management

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2021-03-23, 8:19:49 AM

Contract Type : Fixed Term


Probation Period : 1 Year

This is a re-opening of the vacancy. Candidates who already applied do not need to re-submit an application.

Organizational Setting

The Division of Human Resources (MTHR), within the Department of Management, plans, acquires and manages human resources to effectively implement the IAEA programmes. It thus delivers the full spectrum of human resource services, including HR organizational development and planning, talent acquisition and development, performance management, and administration of compensation and benefits. The Division serves a multicultural workforce of approximately 2300 people from diverse scientific, technical, managerial and professional disciplines.The HR Management Section (HMS) provides HR services to the Agency and advice to managers in the areas of recruitment, learning and development, staff relations and the business partner approach.

Main Purpose

Reporting to the Learning and Development Specialist, HMS, the Learning and Development Officer is responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and for managing all phases of training interventions. Under the supervision of the Group Leader (Learning and Development Specialist), the Learning and Development Officer contributes to the development of innovative staff development policies, programmes/activities, training methods, materials and solutions, and effectively coordinates training initiatives throughout the Agency. He/she assists the Learning and Development Specialist in the management of the Performance and Development Review (PDR) system and monitors effectiveness of the staff development framework.


The Learning and Development Officer is: (1) a planner, identifying training and learning needs and preparing strategies to meet the needs; (2) an analyst, evaluating the effectiveness of the training programmes and gathering feedback from the trainees in order to constantly improve the services delivered; and (3) a communicator, preparing and updating high quality training material and training reports.

Functions / Key Results Expected

Identify training and development needs of internal clients by evaluating strengths and weaknesses, and prepares appropriate learning and training plans and/or programmes, including the development of electronic and printed material.

Translate development requirements into training plans and carries out surveys, assessment and feedback analysis to monitor the impact of the learning activities and to evaluate the overall programme effectiveness.

Organize group trainings and learning activities, either by delivering them personally or by drafting terms of reference for training providers, participating in tender/bidding and recruitment processes, liaising with training providers and handling administrative details.

Contribute to the development, update and review of training and learning organizational policies.

Keep abreast of developments and new trends in the area of training and learning, within and outside the UN common system and import innovative training methodologies and solutions. Work closely with the internal training network to strengthen organizational learning environment.

Liaise with managers and staff in order to strengthen understanding of the PDR system, with the goal to promote a culture of high performance, continuous learning and development across the Agency.

Periodically evaluate ongoing training programmes to ensure that they are relevant to organizational needs, and assess the effectiveness of the programmes to ensure the incorporation of taught skills, techniques and behaviours into participants‘ way of working.

Manage newly-hired staff members‘ induction sessions.

Design and deliver regular reports on attendance and popularity of existing training programmes, monitor and analyse staff feedback, and propose revisions, as necessary and establish and maintain a training database.

Competencies and Expertise

Core Competencies

Name Definition

Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.


Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.


Actively contributes to achieving team results. Supports team decisions.

Functional Competencies

Name Definition

Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Knowledge sharing and learning

Actively seeks learning opportunities and actively shares knowledge and information with others; shares specialized knowledge, skills and learning from experience across different situations and contexts effectively.

Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function Name Expertise Description

Administrative Support

Discretion and Respect for Confidentiality

High degree of tact, diplomacy and discretion, and proven ability to maintain confidentiality.

Administrative Support

Guidance and Training

Ability to coach and mentor, and create opportunities for staff to grow and develop.

Human Resources

International Human Resource Management

Knowledge of international HR management principles, concepts and practices.

Administrative Support

MS Office (Word, Excel, Outlook, PowerPoint)

Proficiency in the use of office software products (MS Office 2010).

Human Resources

Performance Management

Ability to assess performance issues and to propose appropriate solutions. Developing, updating and implementing performance management frameworks in complex organizations.

Human Resources

Staff Development and Learning

Knowledge of state-of-art training and development theories and tools, including web-based training and on-line learning resources.

Qualifications, Experience and Language skills

University degree in human resources management, social or behavioural sciences, public or business administration or other related field.

Minimum of five years of relevant work experience, in designing, organizing, implementing and delivering training and learning activities to audiences, preferably in an international and multicultural work environment.

Solid knowledge of adult learning techniques and proven knowledge and application of diverse training methods and approaches are required.

Experience in instructional design is required. Experience in developing or implementing cloud based solutions for performance and learning is also required.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $60962 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 32066*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process

Link to the organization’s job offer: https://unjobs.org/vacancies/1616607531288