National Professional Officer (Communication), Jakarta, Indonesia

Organization: World Health Organization (WHO)

Country: Indonesia

City: Jakarta, Indonesia

Office: WHO Jakarta

Grade: NO-A

Closing date: Wednesday, 28 April 2021

National Professional Officer (Communication)

( 2101445 )

Grade : NO-A

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 2 years

Job Posting: Apr 7, 2021, 7:12:15 AM

WHO is the directing and coordinating technical authority for health. WHO recognizes that effective, integrated and coordinated communication is integral to carrying out WHO’s goal to build a better, healthier future for people all over the world. The objectives of WHO communications at country level are oriented towards enhancing the appetite for, and accessibility of, information relating to health issues of concern and encouraging behaviour changing activities based on this sharing of information. All communications staff across all offices are committed to making sure that WHO’s information, advice, and guidance effectively reaches key audiences to protect the health of individuals, families, communities and nations. Overall, this post will strengthen WHO’s communication capacity, with an emphasis on media engagement and monitoring of communication impact of public health issues of local, national and international concern.


Under the direct supervision of the Deputy WHO Representative and the overall guidance of the WHO Representative, the incumbent will provide support to WHO Indonesia Country Office by performing the following specific duties as part of the Communications team:

Produce press releases, fact sheets, Q&A’s, background documents etc. in both Bahasa Indonesia and English for media and other partners;
Monitor media mentions and interactions, analysing and interpreting the data to inform communication decisions;
Expand, foster and strengthen media relationships with local and national agencies;
Produce content for online communication i.e. WHO Indonesia website and social media both in English and Bahasa Indonesia;
Contribute to social media packages and campaigns;
Produce communication products to illustrate and inform the broad public about WHO’s work;
Perform editorial and proofreading functions of official documents, publications and online materials in both Bahasa Indonesia and English;
Support in implementation of WHO brand and corporate identity, especially during WHO external and internal events;
Develop and maintain a well-organized computerized and a hard-copy filing system to track and manage incoming and outgoing communications and publications;
Support in building internal communications capacity;
Identify training needs for strengthening communications capacity and participate in the delivery of internal workshops and trainings related to communications content creation and media engagement;
Represent WHO under the delegation and approval of the WR in media activities and with relevant stakeholders;
Coordinate and collaborate with other programmes to identify and source relevant communications content from activities within WHO Country Office to be shared with media, UN partners, local and/or international NGOs, and donors; and

Perform any other related duties and responsibilities as assigned by the supervisor.



Essential: Relevant Bachelor’s degree in communications/journalism/media/public relations/international relations or another relevant subject.

Desirable: Relevant Master’s degree in communications/journalism/media/public relations/international relations or another relevant subject.


Essential: Minimum two years‘ experience in communications/journalism/media/public relations or similar.

Experience in capacity-building through monitoring and analysis of communication results.

Desirable: Four or more years of experience in communications/media/public relations or similar, ideally within an international context.

Experience in creating content for health-related programs



Knowledge of communications and media landscape in Indonesia.

Knowledge of application various tools of media analysis.

Functional Skills:

Excellent organizational and analytical skills, complemented by sound interpersonal skills.

Proven ability to communicate effectively with media, high level government authorities, multi sectors and partners and donors.

Ability to work within a competing environment and with multi sectoral partners.

Technical expertise and overall attitude at work are also required mandatory competencies.

WHO Competencies


Respecting and promoting individual and cultural differences


Creating an empowering and motivating environment

Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Bahasa Indonesia.


Remuneration comprises an annual base salary starting at IDR 409,050,000 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

For information on WHO’s operations please visit:

WHO is committed to workforce diversity.

WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

Link to the organization’s job offer: