Business Support Assistant (Administration), Hamah, Syria

Organization: WFP - World Food Programme

Country: Syria

Field location: Hamah, Syria

Office: WFP in Hamah

Closing date: Saturday, 15 May 2021

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

DEADLINE FOR APPLICATIONS

All applications should be received no later than 15 May, 2021.

CONTRACT TYPE AND DURATION

This position is open to Syrian or Syrian/Palestinian nationals, or holders of a work permit and residency in Syria.

Contract Type: Service Contract (SC4)

Duration: 12 months

Duty Station: Homs Field Office

Number of required employees: 1

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In Syria, WFP provides food assistance to more than 4.6 million people each month. This includes families who require emergency assistance when affected by conflict and displacement and also those who need help to improve their nutrition and food security. WFP supports children across Syria with healthy meals and snacks at school, mothers with nutritious diets, and families and communities with sustainable livelihood projects.

ORGANIZATIONAL CONTEXT

These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders may either perform administrative support functions in the front office and report to the Business Support Associate, or provide administrative support to team(s) with the reporting line to the relevant Head of Unit, Chief, or the designate. In cases where these positions support a specific business stream, the reporting line may be to the relevant Head of Unit, Chief, or the designate. At this level, work is carried out under minimal supervision. Job holders are expected to produce organised and accurate work, undertaking specific business support activities. They may offer guidance on standard practices to more junior staff in their area of work.

JOB PURPOSE

To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.

KEY ACCOUNTABILITIES (not all-inclusive)

Gather information with clear direction to support the drafting of documents and preparing reports by other staff.

Respond to queries and escalate where appropriate, in order to provide a timely and accurate service to clients.

Support processing and managing routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources.

Provide revision and proof-reading services for standard documents, to contribute to the development of accurate documentation.

Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.

Identify simple discrepancies in statistics and data, such as missing information, and report to senior staff in order to support clients to deliver their work.

Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.

Provide guidance on routine business support methods and practices to junior colleagues to ensure services are delivered consistently and to the required standards.

Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education.

Experience: Three years of overall experience.

Language: Fluency in both oral and written communication in Arabic and in English.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.

Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.

Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.

Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.

Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.

Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.

Create an ‚I will‘/‘We will‘ spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.

Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.

Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.

Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.

Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.

Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.

Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

TERMS AND CONDITIONS

Please upload your professional CV in English in PDF format making sure to include the following in terms of ‚Experience‘:

Company/Organization name and scope of work of the organization

Exact Position Title

Contract type: part-time, full-time, volunteer, consultant, or freelancer

Start and End date of Employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)

Responsibilities: To mention the main responsibilities that highlight your gained skills and experience

A proof of your experience will be required in the final stage of recruitment.

Only shortlisted candidates will be invited to the next stage of the selection process. Candidates must get an auto confirmation email once application is submitted.

HOW TO APPLY

If any of the below links do not work by clicking on it, please copy and paste it in the browser address bar:

Internal candidates:

https://performancemanager5.successfactors.eu/sf/jobreq?jobId=142071&company=C0000168410P

External candidates:

https://job-listing.wfp.org/sfcareer/jobreqcareer?jobId=142071&company=C0000168410P

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Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

Link to the organization’s job offer: https://unjobs.org/vacancies/1620321110784