ERP Project Manager (P4), Vienna, Austria

Organization: International Atomic Energy Agency (IAEA)

Country: Austria

City: Vienna, Austria

Office: IAEA Vienna, Austria

Closing date: Wednesday, 19 May 2021

ERP Project Manager(P4)

( 2021/0272 (212785) )

Organization: MTIT-AIPS Management Section

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2021-05-11, 2:51:37 PM

Contract Type : Temporary Assistance


Probation Period : 1 Year

Organizational Setting

The Department of Management (MT) provides a ‚platform of services‘ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose". Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.

The IAEA’s Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.

Main Purpose

Reporting to the AIPS Project Leader, ERP Project Manager acts as Lead for the AIPS upgrade project and is the operational manager of the projects, providing day-to-day project management; defining and executing Project Management processes; creating and maintaining project management deliverable (targets, milestones, phase closure) in the context of AIPS System implementation and enhancements. He/she provides periodic and timely inputs to the AIPS Management Section Head in managing AIPS deliverables and monitors the resource utilisation.


The ERP Project Manager is: (I) a coordinator of activities of the project team ensuring that all the work is undertaken in accordance with the agreed plan; (II) a project manager, managing issues, risks, configuration, and deliverable, anticipate deviations from project direction and undertake necessary corrective steps, and controlling change and scope.

Functions / Key Results Expected

Develops detailed phase wise work plans and approaches along with Project Leader and Process leads (IAEA & Software Integration [SI]) as per the collaborative Planning process.

Creates and maintains the Project Management Office (PMO) deliverable such as the project plans, project management processes, project management documents and templates and other relevant deliverable in line with PRINCE 2 and Oracle Project Management Methodology.

Establish and execute Configuration, Risk Management, Issue Management and Change Management Processes.

Facilitate various meetings to ensure effective decision making by the Project Leader, including change control, scope control, and deliverable monitoring.

Ensures completion of periodic milestone reviews and provides clearance for moving on to the next phase of activities.

Manage project budgets and ensure optimal utilisation of resources.

Monitors progress against the project plan and provides directions/ course correction in case of any deviations/issues.

Supports scope control activities and facilitate alignment between SI and the IAEAs project management methods, processes, and standards.

Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organisations resources are used effectively.

Work closely with peer members of the IT Management team to identify the operating and support requirements for the project; ensure that all impacts of new systems can be effectively managed and supported.

Competencies and Expertise

Core Competencies

Name Definition


Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.


Actively contributes to achieving team results. Supports team decisions.

Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies

Name Definition

Change Management

Adapts to changing circumstances, including emergencies and other unexpected situations.

Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Judgement/decision making

Consults with supervisor/manager and takes decisions in full compliance with the Agency’s regulations and rules. Makes decisions reflecting best practice and professional theories and standards.

Leading and supervising

Demonstrates initiative and role model behaviour. Is proactive and works toward supporting an achievement oriented culture and performance excellence.

Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function Name Expertise Description

Information Technology

Data Architecture

Expertise in configuration management, data conversion approach, integrations approach, cut-over/transition approach, end-user training approach in an Oracle ERP environment.

Information Technology

Guidance Development

Expertise in configuration management, data conversion approach, integrations approach, cut-over/transition approach, end-user training approach in an Oracle ERP environment.

Information Technology


Oracle Programme & Project Management

Demonstrated ability to lead all project activities in accordance with Oracle Applications Implementation Methodology (AIM) and standard upgrade methodologies.

Information Technology


Oracle Technical eBiz suite

Strong understanding of various work practices, methods, streams, technology involved in Oracle ERP implementations and upgrades to Cloud.

Information Technology

Project Management

Knowledge and extensive expertise in Project Management Processes based on PRINCE2 methodology. Ability to co-ordinate cross functional streams such as development, functional, technical towards common set of goals and project timelines.

Qualifications, Experience and Language skills

Advanced University Degree in management, accounting, information technology or other related field.

A first level university degree in management, accounting, information technology or other related field, with 3 additional years of relevant experience will be considered in lieu of the advanced university degree.

Accredited Practitioner Certification in PRICE2 desirable.

Minimum of 7 years of relevant experience as a Project Manager in managing enterprise business application projects

Experience in managing teams and providing ample guidance for work completion to satisfaction.

Experience in working with vendors handling different work areas in relation to a project and manage customer expectations.

Experience in managing at least two Oracle ERP suite projects or major upgrades is desirable

Previous experience in working within international organisations or in the public sector is desirable.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $74913 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 38580*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process

Link to the organization’s job offer: