Consultant - Knowledge Management, Vienna, Austria

Organization: Organization for Security and Co-operation in Europe (OSCE)

Country: Austria

City: Vienna, Austria

Office: OSCE Vienna

Closing date: Monday, 24 May 2021

The majority of positions in OSCE field operations are filled by secondment, which means that individuals are nominated by their respective OSCE participating State. In addition, a limited number of seconded positions are available at the OSCE Secretariat and the institutions.

Issued by

OSCE Secretariat

Vacancy number VNSECC01646 Vacancy type Experts/Consultants Field of expertise Human Rights Number of posts 1 Duty station Vienna Date of issue 10 May 2021 Deadline for application 24 May 2021 - 23:59 Central European Time (CET/CEST)


Please note that this is a consultancy assignment of a temporary nature, with an expected duration of approximately 20 working days.

The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence- and security-building measures, human rights, combating human trafficking, national minorities, democratization, policing strategies, counter-terrorism and economic and environmental activities. All 57 participating States (pS) enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairmanship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.

The Gender Section of the Office of the Secretary General (OSG) supports the efforts of the OSCE Secretary General to promote a continuous and sustainable gender mainstreaming process across the Organization and the full implementation of the 2004 Action Plan for the Promotion of Gender Equality, as well as other gender-related commitments undertaken by the OSCE participating States. It assists and advises the OSCE structures in the implementation of the Action Plan by providing technical assistance for the mainstreaming of gender in all activities, policies, programmes and projects.

The WIN project aims to accelerate the implementation of the OSCE 2004 Action Plan by developing sustainable capacity in the area of gender equality and comprehensive security in selected pS in a close coordination and cooperation with OSCE Office for Democratic Institutions and Human Rights (ODIHR) and other Executive Structures. Furthermore, it will contribute to; strengthening networks of women and men supporting gender equality, and empowering women to participate in a number of areas, such as conflict prevention.

For more detailed information on the structure and work of the Secretariat, please see:

Tasks and Responsibilities

The Gender Section is looking for a Consultant to map and analyze mentoring programmes, internal and external to the organization, aimed at reinforcing women’s leadership skills and gender equality in the areas of law enforcement, economic participation, water management, police, border security, digital participation, anticorruption and gender-based violence (GBV). The selected Consultant should document lessons learned and good practices and draft the Terms of References (ToRs) for a call to service providers to design new mentoring programmes for the WIN project.

The Consultant will work under overall supervision of the Senior Gender Adviser of the Gender Section and the direct guidance of the interim-project manager of the WIN Project and in close consultation with Senior Co-ordination Adviser and Gender Advisers. Regular exchanges with WIN project’s Communications and Knowledge Management consultants will be an integral part of this consultancy. The Consultant will conduct interviews and consultations (remotely) with selected key informants for the development of the deliverables listed for this assignment. More specifically, the Consultant will be tasked with the following:

Mapping existing mentoring programmes/initiatives, both internal and external of the OSCE, aimed at strengthening women’s leadership skills and fostering gender equality in the areas of law enforcement, economic participation, water management, police, border security, digital participation, anticorruption and gender-based violence (GBV);Interviewing key coordinators/implementers/business owners of the mentoring projects in order to document good practices, including about the design, implementation and evaluation methodologies, as well as the techniques, pairing strategies and performance indicators used;Consulting selected beneficiaries to identify where and how OSCE and external mentoring projects/initiatives made a difference on them and their communities and/or networks;Assessing the types of training and learning materials that were used in the mentoring programmes and how these could be improved;Identifying how the WIN project could add value, fill gaps and opportunities and bring comparative advantage to the OSCE vis-à-vis mentoring programmes from other entities;Documenting good practices and lessons learned from the OSCE experiences, which could be further developed into a publishable story or any other format.


Final Report of lessons learned and good practices in OSCE’s and external mentoring programs following consultations with main business owners and beneficiaries. The report should include a list of training and learning resources from existing programmes and propose recommendations for the mentoring programmes for the WIN project.Text/story of a good practice mentoring programme and lessons learned by OSCE executive structures that should be further pursued by the WIN project as its knowledge product.Terms of Reference (ToRs) for a service provider to design and implement the mentoring programme for the WIN project based on good practices and lessons learned documented as part of this assignment. The ToRs should include: format and methodology of the mentoring programmes, key deliverables, a risk assessment and mitigation strategy and an indicative Monitoring an Evaluation results framework.

Necessary Qualifications

Second-level university degree in gender studies, social or political sciences or related field;
At least six years of professional experience in the area of knowledge management, evaluation or mentoring, with demonstrated experience in the area of gender equality;
Proven experience in conducting impact assessments and desk reviews;
Good knowledge of existing practices and tools in the field of mentoring and gender equality;
Professional fluency in English, including excellent drafting and editing skills;
Working knowledge in another language from the OSCE-region would be a significant asset.

Experience working with international or regional organizations, experience with the OSCE would be an asset;
Knowledge/Experience with working in South East Europe, Eastern Europe and Central Asia would be an asset;
Good communication and analytical skills, initiative-taking and problem solving skills;
Computer literacy with knowledge of the Microsoft Office package;
Demonstrated gender awareness and sensitivity, an ability to integrate a gender perspective into tasks and activities;
Tags central asia civil servants democratization gender based violence gender mainstreaming gender perspective good practices human rights impact assessment knowledge management law enforcement risk assessment water management

Ability to establish and maintain effective and constructive working relationships with people of different national and cultural backgrounds while maintaining impartiality and objectivity.

Required competencies

Core values

Commitment: Actively contributes to achieving organizational goals

Diversity: Respects others and values their diverse perspectives and contributions

Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles

Accountability: Takes responsibility for own action and delegated work

Core competencies

Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization

Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment

Planning: Works towards the achievement of goals in a structured and measured manner

Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions

Initiative-taking: Proposes and initiates new ideas, activities and projects

Flexibility: Responds positively and effectively to changing circumstances

Managerial competencies (for positions with managerial responsibilities)

Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment

Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them

Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities

Remuneration Package

Remuneration will be based on the applicable fee scale that applies to the delivery of consultancy services by individual contractors, and shall depend on the complexity of the tasks and deliverables.

How To Apply

If you wish to apply for this position, please use the OSCE’s online application link found under


If you are not a national of a participating State, you must apply by submitting an offline application form which can be found under


The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.

Only those applicants who are selected to participate in the subsequent stages of recruitment will be contacted.

Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see


The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Applicants should be aware that OSCE staff/mission members are international civil servants and may not accept instructions from any other authority. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. The OSCE subscribes to the following core ethical standards or values: integrity, diversity, commitment and accountability.

Please be aware that the OSCE does not request payment at any stage of the application and review process.

Link to the organization’s job offer: