Consultant - Communications Expert, Vienna, Austria

Organization: Organization for Security and Co-operation in Europe (OSCE)

Country: Austria

City: Vienna, Austria

Office: OSCE Vienna

Closing date: Friday, 21 May 2021

The majority of positions in OSCE field operations are filled by secondment, which means that individuals are nominated by their respective OSCE participating State. In addition, a limited number of seconded positions are available at the OSCE Secretariat and the institutions.

Issued by

OSCE Secretariat

Vacancy number VNSECC01645 Vacancy type Experts/Consultants Field of expertise Communications Number of posts 1 Duty station Vienna Date of issue 7 May 2021 Deadline for application 21 May 2021 - 23:59 Central European Time (CET/CEST)


Please note that this is a consultancy assignment of a temporary nature, with an expected duration of approximately 30 working days.

The OSCE has a comprehensive approach to security that encompasses politico-military, economic and environmental, and human aspects. It therefore addresses a wide range of security-related concerns, including arms control, confidence and security building measures, human rights, combating human trafficking, national minorities, democratization, policing strategies, counter terrorism and economic and environmental activities. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairmanship in its activities, and provides operational and administrative support to the field operations, and, as appropriate, to other institutions.

The Conflict Prevention Centre (CPC) plays a key role in supporting and coordinating the OSCE’s activities in the field, in providing analysis and policy advice to the SG and the Chairmanship, in leading work on all aspects of the conflict cycle, and in supporting various formats dealing with protracted conflicts. The CPC also serves as focal point in the Secretariat for coordinating and developing the OSCE’s role in politico-military dimension.

The services of a consultant are required to provide programmatic assistance to the FSC Support Unit, project no. 1101994 "Strengthening OSCE action against the illicit proliferation of SALW and SCA". The assignment is aimed at improving the means of communicating, promotion and raising awareness about the project’s results, products and progress to internal (OSCE Executive structure) and external target audiences (participating States, donors and other international organizations) operating in the field of Small Arms and Light Weapons/ Stockpiles of Conventional Ammunition (SALW/SCA).

The project objective is to assist the OSCE participating States (pS) to be able to better plan, implement and if necessary strengthen their commitments against the illicit proliferation of SALW/SCA. The project objective will be achieved by the establishment of a baseline for providing technical advice and institutional support for the OSCE pS to supplement the OSCE’s SALW/SCA normative base and improve the implementation of its practical assistance projects. This means that needs and requirements for assistance of requesting States will not only be better justified - taking into consideration the long-term outlook of OSCE engagement, but also can be better planned and coordinated with the requesting State, international community and donors. Additionally, it implies that donor States providing resources will allocate their financial and other resources more efficiently, effectively and with more impact. Moreover, proposals for supplementing the OSCE SALW/SCA normative base will be used for stimulation of dialogue among the community of subject matter experts and OSCE pS on updating OSCE documents, the plan of action and best practices guidelines in relation to SALW/SCA to include considerations for the establishment of a mechanism for the regular update of these documents.

Tasks and Responsibilities

The OSCE is looking for qualified candidates for a consultancy position of Communications Expert. The consultant will support the FSC Support Unit in formulating and facilitating communications and visibility approaches for the organization-wide SALW/SCA portfolio. More specifically, the Expert/Consultant will be tasked with:

Analysing the existing communications and visibility approaches and tools, identify gaps and advise on the effective use of tools of communication;Providing advice to SALW/SCA team/s on effective use of tools of communication and ways to communicate project activities and results, and follow on planning implementation and monitoring of such activities/results;Developing a Guidance Note on Communications and Visibility for SALW/SCA projects, assisting them in communicating effectively with regards to SALW/SCA projects, their results and implementation progress to internal and external audiences, covering such elements as: a) formulation of communications objectives; b) analysis of stakeholders and target audiences; c) formulation of messages; d) analysis of best practices in the OSCE Field Operations; e) facilitation of knowledge building and sharing and identification of relevant information on SALW/SCA theme.

Detailed terms of reference for the assignment will be provided to the selected candidate.

For more detailed information on the structure and work of the Secretariat, please see:

Necessary Qualifications

First-level university degree in communications, public relations and/or social sciences;
Minimum of 10 years professional experience in communications;
Proven expertise in developing and implementing communication strategies, preferably for international organizations;
Previous experience working on communications and outreach that relate to the OSCE political-military dimension;
Previous work experience or familiarity with the OSCE brand identity requirements;
Excellent analytical, communication, interpersonal and presentation skills;
Professional fluency in the English language, both oral and written. and the ability to draft documents clearly and concisely;
Flexibility and ability to work under pressure in a challenging environment and within limited time frames;
Professional competence with MS Office and Windows applications, including word processing and e-mail;
Ability to work with people of different nationalities, religions and cultural backgrounds;
Demonstrated gender awareness and sensitivity as well as ability to integrate a gender perspective into tasks and activities.

Required competencies

Core values

Tags conflict prevention democratization gender perspective human rights salw small arms social sciences word processing

Commitment: Actively contributes to achieving organizational goals

Diversity: Respects others and values their diverse perspectives and contributions

Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles

Accountability: Takes responsibility for own action and delegated work

Core competencies

Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization

Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment

Planning: Works towards the achievement of goals in a structured and measured manner

Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions

Initiative-taking: Proposes and initiates new ideas, activities and projects

Flexibility: Responds positively and effectively to changing circumstances

Managerial competencies (for positions with managerial responsibilities)

Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment

Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them

Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities

Remuneration Package

Remuneration will depend on the selected consultants/experts qualifications and experience and in accordance with the OSCE established rates.

How To Apply

If you wish to apply for this position, please use the OSCE’s online application link found under


If you are not a national of a participating State, you must apply by submitting an offline application form which can be found under


The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment or to offer an appointment with a modified job description or for a different duration.

Only those applicants who are selected to participate in the subsequent stages of recruitment will be contacted.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE.

The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see

Please be aware that the OSCE does not request payment at any stage of the application and review process.

Link to the organization’s job offer: