Consultant - IT Network Engineer (NTU), Vienna, Austria

Organization: International Atomic Energy Agency (IAEA)

Country: Austria

City: Vienna, Austria

Office: IAEA Vienna, Austria

Closing date: Sunday, 30 May 2021


IT Network Engineer (NTU)

( TAL-MTIT20210512-001 )

Organization: MTIT-Network and Telecommunications Unit

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2021-05-14, 8:00:56 AM

Contract Type : Special Service Agreement



12 months

Organizational Setting

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.

The Infrastructure Services Section (ISS) is responsible for implementing, maintaining, and administering the ICT systems and services for high availability; designing, implementing, and operating IT security services; and managing the data centre. The platforms include Microsoft Windows servers, Linux servers, Oracle EBS infrastructure, data storage, and transmission networks, serving more than 2500 staff, as well as over 10000 external users around the world. The Section includes three Units: Network and Telecommunications, Enterprise Systems, and Security Systems.

Main Purpose

The consultant will be located in the Network and Telecommunications Unit. The purpose of the consultancy is to provide technical advice and expertise to new and on-going short- and long-term projects to optimize and modernize the IAEA networks.

Functions / Key Results Expected

Install, configure and upgrade network devices.

Decommission IT hardware.

Respond to incident tickets, assist in solving existing system problems and perform daily network operational work.

Configure and update network access control, PKI (EAP-TLS) and 802.1x.

Performing disaster recovery operations and network backups when required.

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Creation and provisioning of datacentre network connectivity for new server rooms.

Troubleshoot, diagnose, and resolve LAN/WAN/WLAN system problems.

Perform software patching as per Vulnerability management process.

Configure and manage firewalls, VPN concentrators, and load balancers.

Qualifications and Experience

University degree in Computer Science, Information Technology or related field. A high school diploma with additional 4 years of relevant work experience in Computer Science, Information Technology or related field will be considered in lieu of the university degree.

A minimum of five years of relevant experience in the IT infrastructure area indicated including up-to-date knowledge of and experience in administering Enterprise on-premise and Cloud systems;
Knowledge of ITIL processes is desirable;
Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The remuneration for this consultancy is a daily fee of up to a maximum of 340, based on qualifications and experience. In case duty travel is required within the assignment, a daily subsistence allowance (DSA) and travel costs are provided. Health coverage and pension fund are the responsibility of the incumbent.

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