Digital Communication Specialist (web), Home Based

Organization: FAO - Food and Agriculture Organization of the United Nations

Country: Home-based

Closing date: Sunday, 6 June 2021


Digital communication specialist (web)

Job Posting: 21/May/2021

Closure Date: 06/Jun/2021, 9:59:00 PM

Organizational Unit : OED

Job Type: Non-staff opportunities

Type of Requisition : Consultant / PSA (Personal Services Agreement)

Grade Level : N/A

Primary Location: Home-Based

Duration : 65 days

Post Number : N/A

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

FAO is committed to achieving workforce diversity in terms of gender, nationality, background, and culture

Qualified female applicants, qualified nationals of non-and under-represented member nations, and person with disabilities are encouraged to apply

Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct and to uphold our values. FAO has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and FAO, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination

All selected candidates, therefore, will undergo rigorous reference and background checks

All applications will be treated with the strictest confidentiality

The incumbent may be re-assigned to different activities and/or duty stations depending on the evolving needs of the Organization

Organizational Setting

The Office of Evaluation (OED) of the United Nations Food and Agriculture Organization (FAO) undertakes a range of different evaluations. OED has a team of more than 40 evaluators, leading and managing approximately 50 evaluations per year. All evaluation reports and management responses are public documents, and are made available on the OED website.

FAO is currently undergoing a restructuring and revamping of its corporate website and digital communications, to reflect the new strategic framework. This is why OED wishes to embrace the momentum and enhance its presence online, to increase the use of evaluation reports and knowledge material produced, as well as to make it more easily accessible to FAO Members and stakeholders.

Reporting Lines

The consultant will report to the OED Evaluation Officer and will be supervised by the Evaluation Outreach Specialist.

Technical Focus

Website strategist

Tasks and responsibilities

Assessing the current status of the webpage, proposing a logical, effective and user friendly way of presenting evaluation content and products, with a focus on the user’s needs. Proposing communication efforts and new structure to reflect the growing portfolio of Emergency and Resilience evaluations and Decentralization.

Designing and delivering communications to visually show a summary of evaluation contents to increase OED’s transparency, awareness and visibility of evaluations among key stakeholder groups and audiences, and improve performance.

Tasks :

Review and assess current website mapping to current evaluation outputs and communication needs considering the evaluation stakeholders and users‘ needs

Propose new website structure, organization, and content and communication tools in collaboration with CSI to best address needs identified to increase accessibility, visibility, and use of evaluation material on website;
Propose layout and design in collaboration with OCC for document repository to present evaluation reports and products in a user-friendly way using current CMS;
Develop and coordinate content and implement agreed on communication and digital tools in a user-friendly, effective and appealing way.

As appropriate, develop infographics and a customized digital dashboard.


Minimum Requirements

University degree in Digital communication, social studies, IT, Economics, Development studies

7 years of relevant experience in assessing and designing websites for international organizations/ companies, with large sectoral and specialized audiences;
Working knowledge of English and limited knowledge of one of the other FAO languages (French, Spanish, Arabic, Chinese, Russian) for Consultants. Working knowledge of English is sufficient for PSA.SBS.

FAO Core Competencies

Results Focus



Building Effective Relationships

Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

Extent and relevance of experience in digital web communication

Extent and relevance of experience in Web design, both front-end and back-end

Familiarity with Typo3 content management system

Knowledge management

Data processing and presentation (visualization)

Experience in working in a multicultural environment and global platforms

Selection Criteria

Excellent analysis, web technologies and digital communication skills;
Experience in designing, planning and implementing user focused website;
Reading knowledge in other official FAO languages will be an asset.

Previous experience in creating strategies with existing web technologies for FAO, in Typo3 CSM and in updating existing complex websites;
Knowledge of FAO’s guidelines, mandate and work.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency


FAO does not charge any fee at any stage of the recruitment process (application, interview, processing)

Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list If you are in possession of language certificate/s from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT), please attach the certificate/s when submitting the application.

For more information, visit the FAO employment website


To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Incomplete applications will not be considered. Only applications received through the recruitment portal will be considered.

We encourage applicants to submit the application well before the deadline

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