Communications Officer, Manila, Philippines

Organization: World Health Organization (WHO)

Country: Philippines

City: Manila, Philippines

Office: WHO WPRO Manila

Grade: P-3

Closing date: Tuesday, 29 June 2021

Communications Officer

( 2102628 )

Grade : P3

Contractual Arrangement : Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days) : until 31 Dec 2021 with possibility of extension

Job Posting: Jun 9, 2021, 1:35:06 AM

The role of the Communications Unit (COM)is:

to use communication as a tool to contribute to better health outcomes in the Western Pacifictargeting particular audiences for specific purposes, responding to gaps in understanding or other barriers to the adoption of health-protecting behaviours, measuring results and applying learning to future communications interventions; and

to enhance visibility of WHO’s contribution to addressing health challenges in the Region and foster trust and engagement with key stakeholders.


The incumbent is assigned all or part of the following responsibilities:

Develop and implement communications strategies on WHO’s work on emergencies in the Region, in line with the C4H approach. This will include assessment of gaps/needs (e.g. through multi-source listening covering social media, surveys, focus groups, etc.), planning of appropriate activities, and measurement and evaluation of these (setting targets and indicators, measuring outputs, outcomes and impacts, analyzing and reporting on these, and applying learnings to future activities);
Develop and measure outputs, outcomes and impact of strategic communications products such as material for the website, reports and digital content to support advocacy and resource mobilization. This may include working with countries on impact stories highlighting WHO’s work with Member States and partners in emergencies;
Provide support to WHO country offices and Member States across the Region, including capacity building for the development, implementation and evaluation of strategic communications on outbreaks and other emergencies;
Advise on, craft and evaluate traditional media content and activities including talking points, Q&As, media releases and press conferences, and foster good relationships with key journalists (e.g. enabling timely and accurate responses to inquiries), so that WHO is the "go to" source for information on health emergencies in the Region;
Advise on, craft and evaluate social media content on emerging diseases and public health emergencies in the Western Pacific;
Organize and evaluate strategic dissemination to various stakeholders of information on WHO’s work and achievements in relation to emergencies in the Region;
In coordination with the Region’s External Relations and Partnerships Unit, provide support to resource mobilization efforts for WHO’s work on emergencies in the Western Pacific Region;
Upon request, provide technical support, backstopping and gap-filling for emergency activities at any level of the Organization or scale of emergency; and

Perform other related duties, as requested by the supervisor.



Essential: University degree in communications, journalism, international relations, global studies, political science, history, social science, public health or a related field from a recognized university.

Desirable: Advanced university degree in a relevant field.


Essential: At least five years‘ experience at national including international exposure in communications, external relations, community engagement and/or measurement, evaluation and learning. Experience in developing, implementing and evaluating communications strategies, including digital platforms (social media, web).

Desirable: Experience of working on outbreaks and public health emergencies. Experience in the UN system, preferably with WHO. Knowledge of/experience of working in countries and areas of the WHO Western Pacific Region. Experience of working on large projects/programmes with a range of stakeholders.


Ability to communicate effectively, including demonstrated skills in writing and editing;
Knowledge of WHO’s mandate and goals, including in relation to health emergencies;
Proven ability to multi-task, prioritize, research and write within short deadlines;
Capacity to work well as part of a team, motivate others and deliver results under pressure;
Sound analytical, organizational and problem-solving skills, including proposing and executing innovating solutions;
Tags health emergencies health outcomes international relations journalism political science resource mobilization strategic communication

Skills in measuring and evaluating communications activities and applying learning to future activities;
Skills in capacity building;
Excellent interpersonal skills and capacity for effective engagement with a range of stakeholders;
Tact, discretion and diplomacy;
Ability to work harmoniously as a member of a team, adapt to diverse cultural and educational backgrounds and maintain a high standard of personal conduct.

WHO Competencies


Respecting and promoting individual and cultural differences


Building and promoting partnerships across the organization and beyond

Producing results

Use of Language Skills

Essential: Expert knowledge of written and spoken English.

Desirable: Intermediate knowledge of Any UN language .


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 62,120 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2495 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


This vacancy notice may be used to fill other similar positions at the same grade level

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

Staff members in other duty stations are encouraged to apply.

For information on WHO’s operations please visit:

WHO is committed to workforce diversity.

WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

Link to the organization’s job offer: