International Consultant, IT Networking and Cloud/Web-based System, OSCE Presence in Albania, Tirana

Organization: Organization for Security and Co-operation in Europe (OSCE)

Country: Albania

City: Tirana, Albania

Office: OSCE Tirana

Closing date: Sunday, 4 July 2021

Background: As a result of changes to working practices caused by COVID 19 response and the evolution of online training capabilities, the OSCE Presence in Albania (hereinafter the Presence) intends to move its simulation-based anti-human trafficking training exercise from a classroom based to an online format from Autumn 2021. The aim of the exercise is to enhance the Albanian law-enforcement, prosecutors, social services providers, labour inspectors, civil society to fight trafficking of human beings and related offences on a human rights focused approach and on a multi-agency method. This will encompass:

identification of victims of trafficking.

effective prosecution of traffickers.

strengthening of the overall criminal justice and civil society response.

The objectives of the exercise are:

to train staff to facilitate multi-agency co-operation through improving identification of human trafficking cases.

to identify potential means for improving the referral of trafficked persons to assistance providers.

to train or update the ability of staff to provide victim-centred protection and assistance, enhancing their ability to investigate human trafficking criminal cases using a proactive approach taking account of any trans-national issues.

It is intended that the exercise will be distributed over multiple sites, as far as possible using hardware capabilities already issued or owned by participants . It is anticipated that the following elements will be included:

Library/file system, with varying levels of access.

Directory, easily accessible, searchable and to contain a flow chart detailing duties and linkages between trainees, DIREX , White Cell (WHC) and antennae . (Exercise Control - EXCON) .

Chat facility for each participant; 18 virtual chat rooms able to host both 1:1/group.

Individual Email accounts with 25MB attachment capability.

18 virtual meeting rooms, centrally booked with max capacity of 86.

Ability to play and/or send multimedia files.

Facility to capture all data deriving from exercise play.

Telephone facilities as identified by the Presence.

Software should be available in languages identified by the Presence.

Facility to translate during meetings.

Objective of Assignment: The Presence seeks a qualified and experienced Networking Consultant to assist with the change, which is intended to be via adaptation of cloud/web-based services. The Networking Consultant will liaise closely with the Presence to produce a system that enables the exercise to be run in the most user-friendly and cost-effective way. Working to the exercise structure and elements as detailed by the Presence, the Networking Consultant will recommend, oversee and support the identification, provision, establishment and operation of appropriate cloud/web-based system necessary to support the exercise.

Tasks and Responsibilities:

Under the supervision of the National Anti-trafficking Officer, the Consultant will perform the following: Task 1: Identify and propose for approval and purchase, an appropriate cloud/web-based system and architecture that satisfies the requirements specified by the Presence.

Task 2: Once appropriate licences have been purchased, oversee the installation of the system which includes but is not limited to:

Ensure that all emails and chat addresses are created and functional.

Identify and set up appropriate group privileges.

Create the structure for the library so that the Presence can upload files.

Enable pre-population of injects within the system by DIREX staff.

Recommend solution and create a structure of the directory for the Presence to populate.

Ensure there is a backup/restore option available (option may already been built in with the solution).

Tags architect computer science covid criminal justice gender perspective human rights intellectual property library property rights social services trafficking

As advised by the Presence, provide the means to pre-populate the injects within the system.

Facilitate a system for the recording of Lessons Identified through all stages of the exercise, preparation, execution and follow-up study.

Following the exercise, download all files identified by the Presence for retention.

Task 3: Create a succinct user guide for end-users (noting most will be distributed), to include use of all tools including videos, documentation systems, etc.

Task 4: Write and deliver a short test plan for the system. Test the system with the Presence at least one month before execution. Fix bugs ahead of exercise execution.

Task 5: Support the two-and-a-half-day exercise and oversee the downloading of exercise information as required.

Deliverables and performance indicators Based on the initial outline provided by the Presence, recommend a cloud/web-based system appropriate for the exercise for purchasing by the Presence.

Produce a final draft of the exercise construct for approval by the Presence.

Create an architecture design for the network.

Install and setup appropriate network components as provided by the Presence.

Create a user guide for end users.

Write and execute a test plan for the network (include bug fixes).

Support throughout the exercise and download appropriate information at the end of the exercise. September - October 2021

All information generated in this project shall remain the property of the Presence, which shall have exclusive rights over their use. All intellectual property rights are vested with OSCE and cannot be used by the service provider at any stage during or after the process.

Necessary Qualifications:

University degree in Computer Science/ Cloud Computing or equivalent networking qualifications.

Minimum 2 years recent professional experience in the field of cloud/web-based computing.

Excellent working knowledge of general office software (MS Office suite or similar)

Proven ability to train staff and work remotely as a Network Engineer

Professional fluency in English with excellent communication (both oral and written) skills;
Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
Ability and willingness to work as a member of team, with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
Computer literate with practical experience using Microsoft applications.

Remuneration Package:

Remuneration will be based on the selected consultant’s/expert’s qualifications, experience, the tasks and deliverables for this position and in accordance with the OSCE established rates.

If you wish to apply for this position, please use the OSCE’s online application link found under https://jobs.osce.org/vacancies.

If you are not a national of a participating State, you must apply by submitting an offline application form which can be found under https://jobs.osce.org/resources/document/offline-application-form.

The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment or to offer an appointment with a modified job description or for a different duration.

Only those candidates who are selected to participate in the subsequent stages of recruitment will be contacted.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see https://jobs.osce.org/resources/document/our-competency-model.

Please be aware that the OSCE does not request payment at any stage of the application and review process.

Additional Information

Requisition ID: ORG00000Q

Contract Type: Special Service Agreement (SSA) / Consultant

Grade: No grade

Location: OSCE Presence in Albania, Tirana

Posting Date: Jun 24, 2021

External Closing Date: Jul 4, 2021

Job Type: Consultant

Link to the organization’s job offer: https://unjobs.org/vacancies/1624559078865