Roster for Digital Planning and Deployment Specialist, New York

Organization: UNICEF - United Nations Children’s Fund

Country: United States

City: New York, USA

Office: UNICEF New York

Closing date: Saturday, 3 July 2021

Roster for Digital Health Planning and Deployment Specialist , Health Section, PD - NYHQ, Requisition#520293

Job no: 520293

Position type: Consultancy

Location: United States Division/Equivalent: Programme

School/Unit: Programme Division

Department/Office: Health Section, UNICEF NYHQ

Categories: Health

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope.


UNICEF is committed to focusing on Primary Health Care (PHC) for the current Strategic Plan 2018-2021 period and has acknowledged that it is an effective approach to contribute to the global SDG target (3.8.1) on Universal Health Coverage. Functional PHC, especially at community level, in turn depends on robust health systems, and UNICEF must prioritize Health Systems Strengthening (HSS) as a core area of programming.

Country offices are encouraged to operationalize PHC as per the joint WHO-UNICEF Vision for PHC through:

Tandem delivery of quality primary care and essential public health functions that are accessible by all;
Multisectoral actions (e.g. education, water, sanitation, financing) that address the determinants of health outcomes, and

Empowering people and engaging communities in service delivery and uptake, and self-care.

Advances in digital, mobile and wireless technologies offer a unique opportunity to accelerate improved efficiency of PHC, especially at community level and to reach underserved population. UNICEF’s Approach to Digital Health outlines a common vision for digital health at UNICEF, identify strategic priorities for investments in digital health that align with the organization’s Strategy for Health 2016-2030, Health Systems Strengthening Approach , UNICEF Strategic Plan (2018-2021) and the Data for Children Strategic Framework, and describe UNICEF’s comparative advantage in supporting governments and coordinating and aligning with other organizations, civil society, private sector and communities to leverage digital technologies to accelerate achievement of health sector and strategic plan priorities. It outlines approaches that UNICEF can use to support countries to establish digitally-enabled health systems where technology solutions are effectively and efficiently adopted so that the most marginalized and vulnerable children, adolescents and families are reached with health information and services, while at the same time the health system is strengthened to collect, analyze, and use health data to continually improve the reach and quality of services at all levels.

The term "digital health", which includes both mHealth and eHealth, describes the general use of information and communication technologies (digital, mobile and wireless) to support the achievement of health objectives. Some successful examples include stock management tracking, electronic decision support tools for health workers, health worker communication and performance feedback, targeted messages and service delivery to clients, citizen based reporting for increased accountability, and data storage, aggregation, and visualization to drive action/response.

While the strategic uses of digital health have the potential to transform health systems to achieve improved health outcomes and wellbeing, and to realize economic and social benefits, the uptake of digital health solutions at scale by health systems has been slow in many countries, hindering the opportunity to equitably extend these benefits to all. The COVID-19 pandemic underscored the need for individual countries to strengthen their pandemic preparedness and management plans in alignment with planning for, and investing in, digital health infrastructure and tools used as part of health systems. Many countries have scaled the use of digital health as a fundamental tool, especially during this pandemic, to support health emergency management by strengthening existing response and care delivery mechanisms. Tools, consistent with privacy and data protection frameworks, make information sharing more immediate and help enable safe and equitable access to health services, raise the awareness of the public, and help improve coordination of the healthcare workforce and essential supplies.


UNICEF’s Health Section, Programme Division is seeking an expressions of interest (EOI) from qualified Individual consultants for the provision of services related to planning, coordination, strategy design, documentation and deployment of digital health solutions in/for low- and middle-income countries, readiness assessments, business analysis, health information system strengthening, and costing of digital health investments, with a specific focus on solutions that support COVID-19 pandemic response plans and that strengthen health systems in the long term. The EOI is to build a pool of expertise around those areas to strengthen country capacity to support governments with activities in the health sector. Individual consultants that meet the requirements of this EOI will be placed on a roster and may be invited to submit proposals related to digital health planning, design and deployment for which specific Terms of Reference would be provided.


UNICEF is seeking qualified individual consultants with experience in providing technical assistance and thought leadership on the deployment of health information systems and digital health solutions, including digital interventions for clients, health care providers, health system managers and data services, to be placed on the UNICEF Digital Health roster, managed by the Health section. UNICEF is seeking the services of individuals who would be available to support digital health work on a short- or longer-term basis from their home base, in-house or at our offices in any area that contributes to the achievement of results for UNICEF’s Strategic Plan 2018-2021 Goal Area 1 (All children survive and thrive). Assignments may be at global, subnational, national, multi-country, or regional levels and may be commissioned by UNICEF or undertaken with partners. Depending on the individual country contexts, consultants can be seconded to the Ministries of Health or work directly with UNICEF teams. The roster will be used by UNICEF Headquarters, Regional Offices and Country Offices. The period, type, deliverables and accountabilities of each assignment will be determined by a set of specific Terms of Reference.

Specifically, the EOI is looking for sound expertise and experience in the following domains:

Advisory services to help in assessing, designing and developing the digital/eHealth/mHealth Strategy and collaborating with different stakeholders, achieving consensus on digital health governance structures, and establishing strong in-country partnerships.

Advisory and analytical assessments of the health system, including the contextual environment, health information system, and health system bottlenecks, and identify appropriate digital health solutions to address identified health system bottlenecks, including COVID-19 pandemic response efforts.

Providing analysis around prioritizing / rationalizing health system platforms, taking into consideration alignment with best practices for Health Information System architectures (ie OpenHIE) and standards (including for EMRs, registries, data transfer protocols, etc) and in context with national eHealth Strategies / Policies / Regulations as well as existing digital health ecosystems / national investments.

Advisory and analytical services to help assessing and gathering technical and functional requirements of selected digital health solutions, designing digital health solutions, developing training materials and documentation.

Product and project management support to deployment of digital health solutions, e.g. RapidPro, DHIS2, CommCare, LMIS, OpenMRS, telemedicine, data visualization/data analytics, geospatial health and GIS solutions etc.

Tags advisory services architect comparative advantage computer science covid data protection data storage data visualization emergency management health informatics health information health infrastructure health outcomes health planning health programmes health services health systems health systems strengthening information systems mhealth primary health care project management resource mobilization universal health coverage wellbeing

Producing costed implementation plans, funding proposals, project charters and sustainable financing models for countries‘ digital health strategies, including financial cost assessments, operationalization and monitoring, scalability and sustainability (technical and financial), implementation research and evaluation, and design/adaptation/configuration needs

Strengthening capacity within UNICEF around digital health deployment, including the production of guides and checklists to support UNICEF staff at the country, regional and headquarters levels when making decisions on whether to adopt a new system or software to support health programmes.


As this call for applications is related to developing a roster of individuals, there is no particular assignment that is being advertised at this time. EOIs will be screened against the credentials specified below for potential inclusion in the roster for a period of two years. Individuals who are placed on the roster may be contacted to submit proposals based on Terms of Reference for specific assignments. The period, type, deliverables and accountabilities of each assignment will be determined by the Terms of Reference.


Qualified individual consultants who meet the following requirements are invited to submit an EOI.

Advanced university degree (Master’s) or equivalent professional experience in health informatics, computer science, public health/medicine, development studies, economics or related field

Minimum 5 years of work experience at the international and/or national level in the mHealth field, especially on the deployment of information systems and mHealth solutions

Experience in providing technical assistance and thought leadership surrounding the design and implementation of digital solutions for health system strengthening, including application of recommended Health Information System architectures and standards

Experience with project management and proven ability to translate complex ideas from various areas into unified, clear guidance

Experience designing and supporting digital health projects with Governments (esp. Ministries of Health)

Knowledge and experience in health care programmes is essential

Knowledge and experience working with Global Digital Goods such as DHIS2, OpenMRS, OpenSRP iHRIS, OpenHIE, MoTECH, CommCare, RapidPro etc

Knowledge and experience working with Geospatial Information Systems and solutions for health

Excellent written communication skills in English or French. Knowledge of additional UN languages is an asset.


Interested individuals should complete this online competency questionnaire ( and submit your cover letter by

21st of May 2021.

This EOI does not constitute a solicitation. We do not require bids or proposals at this stage; we merely seek your expression of interest in being on a roster of individuals related to resource mobilization. A response to this Call for Expression of Interest does not automatically ensure that you will be selected to participate in a tender.

UNICEF reserves the right to change or cancel requirements at any time during the EOI and/or solicitation process. UNICEF also reserves the right to require compliance with additional conditions as and when issuing a final tender document. Responses received without a duly completed form or an incomplete form will not be considered. Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

For every Child, you demonstrate...

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, race, sexual orientation, nationality, culture, appearance, socio-economic status, ability, age, religious and ethnic backgrounds to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

Advertised: Apr 30 2021 Eastern Daylight Time Application close: Jul 02 2021 Eastern Daylight Time

Link to the organization’s job offer: