Technical Officer (Emergency Operation Center), Cairo, Egypt

Organization: World Health Organization (WHO)

Country: Egypt

City: Cairo

Office: WHO EMRO Cairo

Grade: P-3

Closing date: Wednesday, 8 September 2021

Technical Officer (Emergency Operation Center)

( 2103922 )

Grade : P3

Contractual Arrangement : Temporary appointment under Staff Rule 420.4

Contract Duration (Years, Months, Days) : one year (subject to availability of funds, satisfactory performance and continuing need for the position)

Job Posting: Aug 18, 2021, 2:18:46 PM

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinator international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies.


During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.

Manage the day-to-day operations of the EOC, ensure that all of the EOC’s functionality, systems, hardware, software and staff support tools are well maintained and operational throughout the full cycle of the incident.

Support the development and implementation of operational procedures and structures for managing response to health emergencies, this involves liaising with the incident management team, WCOs, other regions, headquarters and Member States EOC structures as needed.

Ensure information-sharing and provide technical support to the information management, telecommunications, geospatial information systems and security management.

Receive all WHO staff and responders upon arrival to the incident site, provide the required briefing and guidance, ensure full integration within their respective teams and facilitate their mission.

Participate in the operational support responses to health emergencies. Act as a surge capacity when required.

During the recovery phase, take appropriate actions for the demobilization of the Operations Centre, this includes:

Return of borrowed equipment to appropriate locations.

Replacement of broken or lost items.

Restock of supplies and equipment.

Perform any other related incident-specific duties, as required by the functional supervisor.



Essential: A first university degree in management, public or business administration, health, information management, computer sciences or related field from an accredited/recognized institute.

Desirable: Professional training in emergency management, events management and/or public health.Post-graduate degree or studies in one of the above fields.


Essential: At least five years‘ relevant experience, combined at the national and international levels in supporting emergency operations involving applying public health emergency planning and management systems.

Desirable: Experience in developing countries. Prior humanitarian working experience at field level, with WHO, other UN agency, health cluster partners or with an international nongovernmental organization.


Demonstrated knowledge and experience in operational support responses to outbreaks and health emergencies and events management.

Sound analytical, planning and organizational skills.

Ability to work under pressure, obtain results while and adhering to tight deadlines.

Tact, diplomacy and courtesy when working in multicultural and multidisciplinary environment.

WHO Competencies


Respecting and promoting individual and cultural differences


Moving forward in a changing environment

Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 62,120 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1817 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


This vacancy notice may be used to fill other similar positions at the same grade level

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

Staff members in other duty stations are encouraged to apply.

For information on WHO’s operations please visit:

WHO is committed to workforce diversity.

WHO’s workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

*For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

Interested candidates must apply on-line through our Stellis recruitment system. For assessment of your application, please ensure that: (I) Your profile on Stellis is properly completed and updated;(ii) All required details regarding your qualifications, education and training are provided; (iii) Your experience records are entered with elaboration on tasks performed at the time. Kindly note that CVs/PHFs inserted via LinkedIn are not accessible.

Link to the organization’s job offer: