Secretary, Istanbul, Turkey

Organization: World Health Organization (WHO)

Country: Turkey

City: Istanbul

Office: WHO Istanbul, Turkey

Grade: G-4

Closing date: Wednesday, 3 November 2021


( 2105151 )

Grade : G4

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 1 year

Job Posting: Oct 13, 2021, 11:15:08 AM

The Division of Country Support, Emergency Preparedness and Response (CSE) supports the coordination of the efforts of multiple sectors of the government and partners

including bi- and multilaterals, funds and foundations, civil society organizations and the private sector

to attain health objectives and national health policies and strategies.This includes helping Member States to manage and respond to the health needs of refugees and migrants, with a focus on access to health services and on preparedness for refugee and migrant influxes. The Division houses the WHO Health Emergencies Programme (WHE) that provides technical guidance and operational support to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies. WHE assists countries to contain and mitigate the risk of high-threat diseases and infectious hazards; to detect and assess emergency health threats and inform public health decision-making; and to respond rapidly and effectively to emergencies under a coordinated Incident Management System. It ensures WHO’s work in emergencies is effectively managed, sustainably financed, adequately staffed and operationally ready to fulfil its mission. Its hub-and-spokestructure ensures country-specific and inter-country activities in priority countries.

The European Centre for Preparedness for Humanitarian and Health Emergencies (PHHE) aims at strengthening WHO/EURO Member States‘ capacities in preparedness for humanitarian and health emergencies through innovative, collaborative and sustainable approaches to capacity building, including through the development and implementation of training opportunities in emergency and disaster risk reduction, the provision of tailored country support in sustainable capacity building, and the facilitation of access to capacity building resources in the Region.


As part of a unit team the incumbent will perform a variety of secretarial and administrative services in support of the activities of the WHO European Centre for Preparedness for Humanitarian and Health Emergencies (PHHE)

Key duties:

Drafts correspondence and documents based on written/verbal prompts from the professional staff of the unit. Composes and finalizes correspondence of administrative nature. Provides rough translation or synopsis of incoming mail.Takes notes at meetings. Types reports and other documentation.

Assists with the administrative preparation and conduct of regional meetings and educational activities, in accordance with established procedures.

Makes travel arrangements for duty travels and, in accordance with established procedures, prepares approval memoranda, travel authorizations and follows upon issue of duty travel reports.

Prepares correspondence for the recruitment of consultants and staff; arranges briefing appointments and provides secretarial support for them while in EURO; processes agreements for performance of work and other types of contractual arrangementsas required and related correspondence follows up on deadlines of such agreements/contracts and prepares payment instructions.

Initiates action to process or follow up on correspondence, documentation and forms.Creates background files and compiles reference material as appropriate. Accesses and retrieves information from relevant databases and updates as required.

Responds to and acts on telephone enquiries and requests for information. Assesses the critical nature of technical enquiries and refers them to appropriate staff for reply. Coordinates appointments for supervisor(s) and organizes programmes for visitors.

Provides briefing and guidance to staff at all levels in the unit/programme on office practices and procedures; liaises with, assists or replaces other secretaries and/or programme assistants in the unit or department should the need arise.

Performs other related duties as required.



Essential: Completion of secondary school or equivalent.

Desirable: Relevant higher education or post-secondary school courses in a fieldrelevant to the position.


Essential: At least 3 years of progressively responsible experience in thesecretarial/administrative field,

Desirable: Experience in an international environment orinstitution. Relevant experience in WHO or in the UN.


Proficiency in the use of standard office computer software, note takingand operation of computerized systems and databases.Emotional intelligence;Ability to identify and manage one’s own emotions, as well as helping others todo the same.Ability to work in a fast-paced environment.

WHO Competencies


Respecting and promoting individual and cultural differences


Knowing and managing yourself

Producing results

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Turkish.

Desirable: Intermediate knowledge of French,Russian,Germa.


WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at TRY 101,954 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.



This vacancy notice may be used to fill other similar positions at the same grade level

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

For information on WHO’s operations please visit:

WHO is committed to workforce diversity.

WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

Link to the organization’s job offer: