Specialist (Digital Talent & Knowledge Management), Geneva

Organization: UNICEF - United Nations Children’s Fund

Country: Switzerland

City: Berne

Office: UNICEF in Berne, Switzerland

Grade: P-3

Closing date: Sunday, 5 December 2021

Fund Raising Specialist (Digital Talent & Knowledge Management), P3, FT, # 116150, PFP

Job no: 546374

Position type: Fixed Term Appointment

Location: Switzerland Division/Equivalent: Partnerships

School/Unit: Geneva, Switzerland

Department/Office: Private Fund Raising and Partnerships

Categories: Private Fundraising and Partnerships

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

The Digital Fundraising Team, sitting within the Individual Giving Unit, PSFP, PFP in UNICEF is at an exciting time as it will implement the Digital Revenue Strategy across the next three years to inspire and enable markets to improve their digital fundraising results. The overall objective of the strategy is increasing donations through digital capabilities and support for other revenue channels such as telemarketing, face-to-face fundraising, Direct TV, telethons and others.

The vision: become the largest and most successful digital fundraising program in the world.

The incumbent is expected to play a fundamental role at UNICEF, by enabling UNICEF markets to take fundraising to the next level. You will enable our Digital Fundraising experts to share their knowledge and digital experience, driving growth across our global UNICEF markets.

The main purpose of the role is to create and implement a new strategy for Talent & Knowledge Management in the digital fundraising area in UNICEF. Developing the next generation of digital experts, sharing knowledge and best practices.

For every child, a hero.

1. Bringing more digital fundraising skills into UNICEF

and enabling sharing of digital expertise:

Provide tools and processes enabling markets to understanding where they can grow their experience and knowledge.

Recruiting and onboarding new digital fundraising experts to support markets and grow revenues.

Create and implement training programs and workshops to build digital capabilities.

Develop a special digital fundraising program for Leaders in UNICEF.


Create the Digital Fundraising Knowledge Management strategy. Enabling markets through knowledge materials and providing clear processes to share industry best practices:

Work with Knowledge Management teams to create new activities and platforms to capture best practices and create a repository of digital fundraising knowledge and best practice sharing.

Provide high quality digital fundraising materials for markets.

Provide packaged support for specific markets.

Generate new procedures and tools to provide self-assessment or packaged self-help support for identified markets.

3. Help UNICEF

attract and retain the top digital professionals:

Increase internal engagement of digital professionals to boost retention.

Work with existing UNICEF teams facilitating a professional career development path in digital.

Draft new opportunities to upskill and train digital skills and capabilities.

Education :

An advanced university degree in Marketing, Communications, Advertising, Digital Fundraising, or another relevant field is required.

Alternatively, a first level university degree in a relevant field combined with 7 years of professional experience may be accepted in lieu of the advanced university degree. c0FO9eZ Dh7qKS

Any other additional training in a related field is an asset.

Experience :

A minimum of five years of progressively responsible work experience in digital fundraising, communications or digital marketing, is required.

Experience of defining and building knowledge enabling environments for digital growth is required.

Knowledge of the UN and UNICEF system is an advantage.

Experience in international digital fundraising is an asset.

Experience in both agency and client side is an asset.

Language requirements :

Fluency in English is required.

Knowledge of another official UN language is considered as an asset.

For every Child, you demonstrate...

UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA)

The UNICEF competencies required for this post are...

Demonstrates Self Awareness and Ethical Awareness (1)

Works Collaboratively with others (1)

Builds and Maintains Partnerships (1)

Innovates and Embraces Change (1)

Thinks and Acts Strategically (1)

Drives to achieve impactful results (1)

Manages ambiguity and complexity (1)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks: UNICEF PFP-Geneva is currently reviewing organizational changes; therefore, the exact future location of the post is still under consideration/to be determined. Candidates may be asked commence duties remotely. Should the selected candidate be assigned and relocate to Geneva, they may later be asked to relocate and be assigned to another location during the initial contract or assignment period.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Advertised: Nov 19 2021 W. Europe Standard Time Application close: Dec 05 2021 W. Europe Standard Time

Link to the organization’s job offer: https://unjobs.org/vacancies/1638122958257