Communication Field Assistant, Damascus, Syria

Organization: UNDP - United Nations Development Programme

Country: Syria

City: Damascus

Office: UNDP Damascus

Closing date: Monday, 31 January 2022


Title: UNHABITAT Communication Field Assistant SC5

Job ID: 40993

Practice Area - Job Family: Crisis Prevention and RecoveryManagement

Vacancy End Date: (Midnight New York, USA) 31/01/2022

Duty Station: Damascus, Syrian Arab Republic

Education & Work Experience: C-HS Graduate or Equivalent - 5 year(s) experience, G-Bachelor’s Level Degree - 2 year(s) experience

Languages: Required: Desired: Arabic, English

Grade: SB3

Vacancy Type: Service Contract (SC)

Posting Type: External

Bureau: Arab States

Contract Duration: 11 Months with possibility for extension

Open for Syrian Nationality only.


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.


United Nations Human Settlements Programme (UN-Habitat) is the United Nations programme working towards a better urban future. Its mission is to promote socially and environmentally sustainable human settlements development and the achievement of adequate shelter for all.

In October 2016, at the UN Conference on Housing and Sustainable Urban Development - Habitat III - member states signed the New Urban Agenda. This is an action-oriented document which sets global standards of achievement in sustainable urban development, rethinking the way we build, manage, and live in cities. Through drawing together cooperation with committed partners, relevant stakeholders, and urban actors, including at all levels of government as well as the private sector, UN-Habitat is applying its technical expertise, normative work and capacity development to implement the New Urban Agenda and Sustainable Development Goal 11 - to make cities inclusive, safe, resilient and sustainable.

Mandated by the UN General Assembly in 1978 to address the issues of urban growth, UN-Habitat is a knowledge institution on urban development processes and understands the aspirations of cities and their residents. For forty years, UN-Habitat has been working in human settlements throughout the world, focusing on building a brighter future for villages, towns, and cities of all sizes. Because of these four decades of extensive experience, from the highest levels of policy to a range of specific technical issues, UN-Habitat has gained unique and universally acknowledged expertise in all things urban. This has placed UN-Habitat in the best position to develop achievable solutions to the current challenges faced by our cities. UN-Habitat is capitalizing on its experience and position to work with partners to formulate urban visions of tomorrow. It strives to ensure that cities become affordable living spaces of inclusive economic growth and social development for all citizens.

Since 2015,

UN-Habitat Syria Programme has worked closely with Syrian cities and communities to develop an urban resilience and recovery approach. UN Habitat supports local authorities and communities (1) to collect better urban data to reach a common understanding on urban recovery needs; (2) to jointly identify neighborhood and municipal area response priorities - from humanitarian, to resilience, to recovery; and (3) to design and implement housing, infrastructure and basic services, urban environment, and urban cultural heritage projects that directly respond to these local priorities.

UN-Habitat Syria currently has offices in Damascus, Homs, Aleppo and in Deir Ezzor. The UN-Habitat Syria programme operationalizes projects across Syria.

The SC holder will be working under the Management and Programme Support Unit (PSU) and reporting to the Programme Support Officer. He or She will be assisting the implementation of UN-Habitat’s communications activities, providing assistance at the field level in areas of photography, videography, capturing of beneficiary interviews/testimonials, data gathering etc. The IC will also assist in the design and editing of communication products including support to graphic design, layout, editing etc.

Duties and Responsibilities

Key responsibilities

Support field-level communication activities that support strategic objectives.

Produce media and communication products

Admin Management of social media (UN-HABITAT Syria CO, twitter, Instagram...etc)

Maintain electronic filing of all communication products of UN-HABITAT Syria Programme

Provide field-level assistance to implementation of communications activities.

Under the instruction of the Head of PSU, assist in the planning and preparations for the timely coverage of field activities to ensure the collection and availability of material (photos, videos etc.) for key project milestones, events, donor relations/reporting etc.

Support production of documentary films/videos and photography, documenting key phases of project implementation of UN-Habitat Syria Programme’s projects and programmes.

Support regular technical assistance to carrying-out data collection at the field level, supporting UN-Habitat’s Hub Teams and Damascus Team to collect and collate visual materials from project sites, inclusive of working closely with beneficiaries and other project stakeholders.

Support development and maintenance of a database of project photos, videos and related material.

Assistance with the drafting, editing and finalization of visual communications products, based on field level data/info gathering.

Participate in awareness sessions conducted under COVID 19 projects and assist in the production of relevant films/videos/photography and other outreach material as may be required.

Assist in the development of media products to support high-level visits and events associated with UN-Habitat senior management missions to Syria.

Maintain UN-Days calendar and support planning and preparation for participation in UN Information campaigns.

Assist UN-Habitat teams with technical expertise in relation to media and communications products.

Support the Head of the PSU and UN-Habitat management by providing technical expertise and related advice regarding opportunities to improve/ensure a high-quality standard for all digital communication products and material.

Ensure the communication products are in compliance with communication guidance and principles of UN-Habitat Headquarters and Regional Offices.

Assist in the provision of trainings and briefings for UN-Habitat field-based staff in relation to collection of digital material to support monitoring and communications products.

Support donor visibility and UN-HABITAT Syria Programme visibility

Administrative management of UN-HABITAT CO’s social media pages (Facebook, twitter, Instagram...etc) c5dIW6X Dh7qKS

Support donor visibility through design of communication and visibility products as per required and in line with donor requirements and policies.

Assist processes of collecting/collating project-specific information from project sites to support PSU in drafting donor reports, responding to ad-hoc donor requests/queries and production of related products such as project fact-sheets, beneficiary interviews, newsletters etc.

Assist with the preparation for and documentation of donor visits, high-level meetings, project Steering Committee meetings, project hand-over/inauguration events etc.

Any other related duties and responsibilities.


Core: Innovation:

Ability to make new and useful ideas work.


Ability to persuade others to follow.

People Management:

Ability to improve performance and satisfaction.


Ability to listen, adapt, persuade and transform.


Ability to get things done while exercising good judgement.



Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.


Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; demonstrates openness in sharing information and keeping people informed.


Works collaboratively with colleagues to achieve organizational goals; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position.

Required Skills and Experience


High School Diploma in combination with qualifying experience and relevant trainings in communication and/or video editing.

Or, First-level University degree in communication, media, video editing, or any other related field.


At least 5 years (High School) or 2 years (Bachelor) of progressively responsible experience in communication is required.

Proven experience at the national level in delivering communication services to promote the activities of international development organization is required;
Proven experience in visual and digital materials specially in editing videos is required;
Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required.

Experience in website administration (content management system) and social networks administration is preferred.

Language Requirements:

Fluency in Arabic (both oral and written) and good knowledge of English (both oral and written) is required.


Important applicant information

All posts in the SC categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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