Solutions Architect (Microsoft 365), Vienna, Austria

Organization: IAEA - International Atomic Energy Agency

Country: World

City: Vienna

Office: IAEA Vienna, Austria

Grade: P-3

Closing date: Monday, 7 February 2022

Solutions Architect (Microsoft 365)(P3)

( 2021/0595 (014364) )

Organization: MTIT-Enterprise Software Services Unit

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2022-01-17, 3:21:56 PM

Contract Type : Fixed Term


Probation Period : 1 Year

This is a re-opening of the vacancy. Candidates who already applied do not need to re-submit an application.

Organizational Setting

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Business Solutions Section provides information systems development and support services to IAEA programme areas and to the IAEA as a whole.The Enterprise Software Services Unit (ESSU) provides enterprise software architecture services that serve as foundations for the implementation of management and programmatic solutions.

Main Purpose

The Solutions Architect (Microsoft 365) is a technical specialist and a client liaison who provides advice and support for computerised solutions aimed at improving business processes and systems to meet organisational needs and applies technical knowledge to design, build and implement effective Microsoft 365 based information systems.


The Solutions Architect (Microsoft 365) plays several roles in the Section: (1) solution designer, liaising with internal clients , defining challenges, and devising solutions.

(2) project manager, initiating, planning, executing, and controlling agreed work.

(3) software engineer, performing relevant software engineering disciplines either as a project leader or a member of a team.

(4) solution architect, providing architectural and implementing Microsoft 365-based solutions.

(5) a specialist in the Section, taking part in various activities as required, such as quality assurance, continuous process improvement and providing Microsoft 365 expertise across the organisation.

Functions / Key Results Expected

Reviews and determines client and business needs; and develops sustainable solutions to meet needs/challenges. c43VVUo Dh7qKS

Plans, designs, and implements Microsoft 365 based solutions based on the needs analysis.

Leads the assigned software projects by applying effective project management skills/tools to ensure deliverable and outputs are achieved within the expected quality and timeline.

Provides advice and guidance across the organisation on the Microsoft 365 platform.

Be responsible for the operation, maintenance, trouble-shooting and other technical support for existing software systems.

Competencies and Expertise

Core Competencies

Name Definition


Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.


Actively contributes to achieving team results. Supports team decisions.

Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies

Name Definition

Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function Name Expertise Description

Information Technology

Information Security

Experience in architecture and development with Microsoft 365.

Information Technology

Software Development

Strong knowledge of secure coding techniques and information security.

Asset Expertise

Function Name Expertise Description

Information Technology

Project Management

Experience in the use of established formal methods and a disciplined approach to software engineering as well as Lean/agile methodologies such as SCRUM and DevOps is desired;
Information Technology

Software Engineering

Experience in managing software development projects using a recognized Project Management methodology such as PMP or Prince2.

Qualifications, Experience and Language skills

University Degree in Software Engineering or a related field (such as information management, electronic engineering, or computer science).

Internationally recognized certification of Information Security is desirable.

A minimum of five years of relevant experience in Microsoft-based software development, at least 3 of which must be implementing SharePoint solutions. Experience with Data Engineering and processing, such as SQL, Analytics/SSAS, ETLs Azure Data Services as well as experience with Azure and Azure Cognitive Services. Strong customer relationship skills and ability to lead customers successfully through scoping, statement of work development, gathering requirements and provide solutions.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $62120 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 27581*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process

Link to the organization’s job posting: