Solutions Architect, Vienna, Austria

Organization: IAEA - International Atomic Energy Agency

Country: Austria

City: Vienna

Office: IAEA Vienna, Austria

Closing date: Wednesday, 11 May 2022

Solutions Architect(P3)

( 2022/0113 (211406) )

Organization: MTIT-Management Solutions Unit

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2022-04-13, 3:16:35 PM

Contract Type : Fixed Term


Probation Period : 1 Year

This is a re-opening of the vacancy. Candidates who already applied do not need to re-submit an application.

Organizational Setting

The Department of Management (MT) provides a ‚platform of services‘ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: "MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose". Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.

The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises hardware and software platforms, and cloud and externally-hosted services. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.The Business Solutions Section provides information systems development and support services to IAEA programme areas and to the IAEA as a whole.The Management Solutions Unit (MSU), which is part of MTIT’s Business Solutions Section (MTIT/BSS), provides business IT solutions to meet IAEA-wide management requirements. The MSU is led by a Unit Head, who reports to the Head of the Business Solutions section.

Main Purpose

The Solutions Architect is a technical specialist and a client liaison. They provide advice and support for computerized solutions aimed at improving business processes and systems to meet organizational needs, and apply technical knowledge to design, build and implement effective information systems.


The Solutions Architect plays several roles in the Section: *Solutions architect, liaising with internal clients to understand their needs, define challenges, and devise appropriate solutions.

*Solutions designer, defining sustainable software solutions consisting of off-the-shelf, platform-based and custom-developed software as well as integrations.

*Software engineer, implementing, maintaining, and supporting software solutions, and performing other technical tasks as leader or member of a project/product team.

*Project manager, initiating, planning, executing, and controlling agreed work.

*Technical specialist, taking part in other activities required by MTIT, such as quality assurance, continuous process improvement, and providing software development expertise across the organization.

Functions / Key Results Expected

*Determines client and business needs/challenges, and defines user and system requirements based on the needs analysis.

*Plans, designs and implements (changes to) software solutions via in-house development, outsourced development, and/or procurement of off-the-shelf/SaaS software.

*Leads software projects and applies effective project management skills to ensure outputs are delivered within agreed budget and schedule, and meet expected quality levels.

*Takes responsibility for deployment, operation, troubleshooting, maintenance and support of new and existing software systems.

*Provides advice and guidance on software development across the organization.

Competencies and Expertise

Core Competencies

Name Definition

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.


Actively contributes to achieving team results. Supports team decisions.

Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.


Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Functional Competencies

Name Definition

Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function Name Expertise Description

Information Technology

Information Security

Strong knowledge of secure coding techniques and information security.

Information Technology

Software Development

Experience in software architecture, design and development using Microsoft-based software technologies as well as common JavaScript frameworks.

Information Technology

Software Engineering

Experience in the use of established formal methods and a disciplined approach to software engineering. Experience with lean/agile methods such as SCRUM and DevOps.

Asset Expertise

Function Name Expertise Description

Information Technology

Data Architecture

Experience with data engineering and processing, eg SQL, Analytics/SSAS, ETLs, Azure Data Services

Information Technology

Project Management

Experience in managing software development projects using a recognized Project Management methodology such as PMP or Prince2. Experience working with in-house and external software development teams as well as external suppliers.

Information Technology

Web Development

Experience with cloud-based software development, deployment and operation.

Qualifications, Experience and Language skills

University Degree

in software engineering or a related field (such as computer science, electronic engineering, information management, etc).


Internationally recognized certification of Project Management such as PMP or Prince2 is desirable.


Internationally recognized certification of Information Security is desirable.


Microsoft certification for software development is desirable.

A minimum of five years of experience in Microsoft-based software development, at least 3 of which in implementing .NET-based Web solutions.

Strong client relationship skills and ability to lead client successfully through scoping, statement of work development, requirements gathering and solutioning.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $62692 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 26644*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process

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