Communications Assistant, Ankara, Turkey

Organization: UNDP - United Nations Development Programme

Country: Turkey

City: Ankara

Office: UNDP Turkey

Closing date: Friday, 13 May 2022

Job Identification : 3457

Locations : Ankara, Turkey

Posting Date : 04/28/2022, 11:34 AM

Apply Before : 05/13/2022, 03:59 AM

Degree Level : Secondary School Leaving Certificate

Job Schedule : Full time

Agency : UNDP

Grade : NB2

Vacancy Type : National Personnel Service Agreement

Practice Area : Effectiveness

Bureau : Regional Bureau for Europe and the CIS

Contract Duration : 1 Year with Possibility for extension

Education & Work Experience : Bachelor’s Degree - 1 year(s) experience OR High School certificate- 4 year(s) experience

Other Criteria : Working experience in an international environment is an asset.

Required Languages : English - Turkish

Desired Languages : N/A

Vacancy Timeline

2 Weeks

Mobility required/no mobility

no mobility required

Job Description


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Communications Assistant is responsible for creating and crafting compelling digital content, with a particular focus on video and graphic design, which engages audiences in a dynamic, interactive and meaningful way and sparks conversations around issues related to UNDP’s mandate. She/he will play a key role in producing content for UNDP’s presence in Turkey, on a wide range of social media platforms, as well as helping guide wider digital editorial processes. S/he will also support the creation and coordination of social media strategies and campaigns, digital marketing, monitoring and analysis, and moderation of platforms, working under the direct supervision of the Communications Officer.

Duties and Responsibilities

Create compelling social media content for digital platforms (including but not limited to Twitter, Facebook, Instagram, LinkedIn, TikTok) in a timely manner while regularly coming up with ideas for engaging social media content and campaigns, working with relevant colleagues to assess feasibility.

Monitor and moderate social media channels, flagging risk and opportunities to deepen engagement.

Coordinate social media projects and campaigns as required, working closely with relevant communications colleagues, and other teams to develop joint digital initiatives.

Produce visuals, infographics and animated videos for digital campaigns.

Keep track of efforts and activities of other UN agencies and nonprofits as well as other portfolios/programmes/projects under CO in relevant subjects.

Support other teams in UNDP Turkey Country Office on their social media efforts and develop guidance documents and lead trainings when required.

Institutional Arrangement

The Communications Assistant directly reports to the Communications Officer.


Core Competencies

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical Competencies

Digital & Innovation - Digital Marketing: Knowledge of digital marketing methods and ability to apply them practically

Digital & Innovation - Social Media: Knowledge of social media and ability to advise the use of social media for development outcomes

Digital & Innovation - Story Telling: Ability to empathize with people’s perceptions, motivations, feelings and mental models and craft narratives to build an emotive argument for change accordingly. Ability to present data, insights or information in compelling ways to mobilize resources, talent or action. Ability to choose media and channels that is fit for purpose to reach specific target audiences.

Digital & Innovation - Tech Literacy: Ability to apply new digital tools or adapting their original use to create new insights, fresh perspectives or develop solutions. Understand the potential as well as the limitations of certain technological developments; being able to identify how technology can add value when it’s used as a ""means to an end".

General (across the functions) - Event Planning and Execution: Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP’s overall brand and mandate.

Communications - Digital Asset Management: Ability to use digital asset management (DAM) systems to effectively store, share and organize digital assets such as images, videos and other media.

Communications - Graphic Design: Ability to communicate visually and create appealing UNDP graphic products.

Required Skills and Experience


High School Degree

Bachelor’s Degree in Communications, Design, Public Relations, Social Sciences or a relevant field would be desired


A minimum of 4 years of relevant professional experience is required.

Alternatively, if in possession of Bachelor’s degree, 1 year of relevant experience would be required.

Working experience in an international environment is an asset.


Strong English and Turkish language drafting skills are required.

Knowledge of Microsoft Office, Windows-based applications are required.

Advanced knowledge of Adobe CC Suite is required.


Fluent in English and Turkish

Desired skills in addition to the competencies covered in the Competencies section:

Specific experience in print and digital design is an asset.

Specific experience in video shooting and editing is an asset.

Demonstrated photography skills is an asset.

Specific experience in design of communication and visibility materials in various forms is an asset.

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.

Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.


Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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