Data Governance & Process Improvement Analyst, Vienna, Austria

Organization: IAEA - International Atomic Energy Agency

Country: Austria

City: Vienna

Office: IAEA Vienna, Austria

Grade: P-4

Closing date: Wednesday, 25 May 2022

Data Governance & Process Improvement Analyst(P4)

( 2022/0284 (018656) )

Organization: SGIM-Division of Information Management

Primary Location: Austria-Vienna-Vienna-IAEA Headquarters

Job Posting: 2022-04-27, 6:18:52 AM

Contract Type : Fixed Term


Probation Period : 1 Year

Organizational Setting

The Department of Safeguards carries out the IAEA’s duties and responsibilities as the world’s nuclear inspectorate, supporting global efforts to stop the spread of nuclear weapons. The primary role of the Department is to develop and implement IAEA safeguards to ensure that there is no diversion of declared nuclear material from peaceful activities and no indications of undeclared nuclear material in a State as a whole.

The Department comprises nuclear safeguards inspectors, responsible for carrying out inspections of nuclear facilities in over 180 States; and technical staff, responsible for a wide range of activities including: developing concepts, approaches and methods for implementing safeguards; designing, developing and maintaining safeguards equipment; providing analytical and laboratory services for sample analysis; collecting, processing, evaluating and analysing safeguards-relevant information; and providing information and communication technology infrastructure and services. In addition, the Department benefits from staff providing support in the areas of human resources, finance, communication and administration.

The Division of Information Management (SGIM) implements state of the art methodologies and techniques for the collection, processing and analysis of a range of safeguards-relevant information, including declarations submitted by States, evaluations resulting from the analysis of samples or measurements collected during infield activities, and information from open sources, including nuclear trade-related data and satellite imagery. Staff perform data validation and complex information analysis and evaluation to support infield activities and provide key input to the State evaluation process.

Main Purpose

Reporting to the Team Leader (SGIM), the Data Governance & Process Improvement Analyst drives efforts across the Division to enhance the collection, analysis and evaluation of information through effective data governance, standardization of business processes, and a cohesive analytical approach. He/she contributes to continuous business process improvements by identifying and/or designing the means and tools to promote and evaluate efficiency and effectiveness.


The Data Governance & Process Improvement Analyst is an expert in developing and implementing data governance frameworks for end-to-end data lifecycle management; a specialist in identifying, validating and documenting integrated business processes; and a process architect designing new or improved processes to meet objectives and evolving needs. In addition, the Data Governance & Process Improvement Analyst is an advisor to the Division’s management team and a key contributor to broader efforts to develop and improve information analytical capabilities across the Department.

Functions / Key Results Expected

Lead efforts to develop and maintain a data governance framework to improve the cohesion and effectiveness of collection and analysis processes across the Division.

Define roles, responsibilities and procedures for effective data governance, ensuring clear processes and accountability for information assets.

Define the data flows, data relationships, and data management across various applications, tools and databases in order to improve data literacy.

Lead Divisional review initiatives by analysing business processes, identifying opportunities for improvement, and proposing new or improved processes to optimize data quality, manage information, and protect sensitive data.

Develop and promote the implementation of required standards, guidelines and operating procedures for information analytics processes.

Provide technical expertise and guidance to management on the development and implementation of advanced business process modelling notation for designing and documenting Divisional processes according to international standards.

Develop and maintain effective metrics, key performance indicators and visualizations to support the achievement of results.

Promote awareness and understanding of quality management, process management, and knowledge management within the Division.

Liaise with Departmental counterparts on cross-Departmental initiatives and facilitate the identification of potential solutions for areas of improvement.

Deliver training for management, analysts, evaluators and other stakeholders on data governance and business process improvements.

Competencies and Expertise

Core Competencies

Name Definition


Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions.

Achieving Results

Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned.


Actively contributes to achieving team results. Supports team decisions.

Planning and Organizing

Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans.

Functional Competencies

Name Definition

Client orientation

Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met.

Commitment to continuous process improvement

Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements.

Technical/scientific credibility

Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable.

Required Expertise

Function Name Expertise Description

Management and Programme Analysis

Analysis of Best Practices

Ability to deal with complex analytical challenges and to identify, synthesize and implement best practices through strong analytical and problem-solving skills.

General Services

Quality Management

Thorough knowledge of quality management principles and demonstrated experience in supporting and/or implementing quality management systems. Experience in using BPMN 2.0. or other process modelling notation an asset.

Management and Programme Analysis

Risk Management

Experience in the identification, assessment, prioritization and mitigation of risks.

Asset Expertise

Function Name Expertise Description

Management and Programme Analysis

Project Management

Knowledge of project management and expertise in utilizing a structured methodology such as PMP or PRINCE2.

Qualifications, Experience and Language skills

Master’s Degree

Advanced university degree (or equivalent) in information technology, operations management, business management, systems engineering, or a closely related field

Bachelor’s Degree

A first level university degree in information technology, operations management, business management, systems engineering, or a closely related field with three additional years of relevant experience may be considered in lieu of the advanced degree.

Minimum of seven years of relevant working experience in several of the following fields: data governance, business process management, operations management, business analysis, systems engineering, quality management, continual process improvement.

Demonstrated experience in designing, documenting, modelling, measuring, improving and/or re-engineering business processes.

Experience of managing projects and collaborating with multiple stakeholders.

Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $75602 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 31072*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks‘ annual vacation, home leave, pension plan and health insurance


Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process

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