Liaison Assistant in Syunik (NPSA-5), Yerevan, Armenia

Organization: UNDP - United Nations Development Programme

Country: Armenia

City: Yerevan

Office: UNDP Yerevan, Armenia

Closing date: Wednesday, 25 May 2022

Job Identification : 3579

Locations : Yerevan, Armenia

Posting Date : 05/10/2022, 08:14 AM

Apply Before : 05/25/2022, 03:59 AM

Degree Level : Secondary School Leaving Certificate

Job Schedule : Full time

Agency : UNDP

Grade : NB2

Vacancy Type : National Personnel Service Agreement

Practice Area : Conflict Prevention, Peacebuilding and Responsive Institutions

Bureau : Regional Bureau for Europe and the CIS

Contract Duration : 1 Year

Education & Work Experience : Bachelor’s Degree - 2 year(s) experience OR High School certificate- 5 year(s) experience

Other Criteria : 5 years of relevant experience in community engagement, including leading initiatives and mobilizing local residents for community participation

Required Languages : Armenian and English

Desired Languages : N/A

Vacancy Timeline

2 Weeks

Mobility required/no mobility

no mobility required

Job Description


Due to the armed conflict (started in September 2020) between Nagorno Karabakh and Azerbaijan, the displacement crisis has started with an estimated 100,000 people escaping the conflict zone to Armenia. Although it’s about a year that the cease-fire is established between the conflicting parties, large number of displaced populations is still residing in the communities of Armenia. They are expected to stay longer, given the level of destruction in Nagorno Karabakh. This means that the shelter, food, protection, and livelihood need of the displaced should be addressed both through emergency and durable solutions. The Project will provide support to beneficiaries countrywide, particularly targeting the bordering regions of Syunik, Gegharkunik and Vayots Dzor.

The Project’s designed to deliver sustainable, tangible, and people-centered solutions to support the most vulnerable communities and groups in post-conflict recovery.

The Project’s specific objectives are: 1. Build sustainable emergency livelihoods for the displaced populations in the regions of Armenia.

2. Support socioeconomic integration of the displaced population, war veterans and other vulnerable groups through various job creation mechanisms.

3. Maximize the benefits of socioeconomic recovery for the host communities and the displaced population through sustainable energy solutions.

"Support to Post Conflict Recovery of the Most Vulnerable Communities and Groups in Armenia" project is a part of "Sustainable Communities" programme, which is financed by the Russian Federation and implemented in cooperation with the Ministry of Territorial Administration and Infrastructure of RA.

Duties and Responsibilities

The overall objective is to support the project teams in developing, implementing, monitoring and reporting activities ensuing effective work outreach, communication and direct work with the projects‘ beneficiaries.

The incumbent will be responsible for:

Visit all local government units within the assigned task to establish contacts and necessary networks;
Support the Project team in implementing their plans at local level;
Organize and facilitate structured public consultations, meetings, workshops with various local interest groups;
Moderate conflict/resistance to Project implementation and negotiate solutions in coordination with the Project Coordinator;
Communicate findings of different kinds of surveys and consultations to the Project Coordinator;
Prepare official/progress reports and other documentation as required by the Project management team;
Document consultation/participatory processes through various media and written records;
Jointly with the Project team members, develop necessary information database structure, build and update the database to the benefit of various project activities and decision making;
Provide other logistical, organizational and administrative support to the project activities, as needed.


Core Competencies

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical Competencies

Relationship management: Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.

Negotiation and Influence: Ability to reach an understanding, persuade others, resolve points of difference, gain advantage in the outcome of dialogue, negotiates mutually acceptable solutions through compromise and creates "win-win" situations.

UN policy knowledge-ethics: Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Monitoring: Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.

Required Skills and Experience


Secondary education.

Bachelor’s Degree in Social Sciences, Public Administration, International Relations or relevant field would be desired.


5 years (with Secondary education) relevant experience in community engagement, including leading initiatives and mobilizing local residents for community participation.

Alternatively, if in a possession of Bachelor’s Degree, the 2 years of relevant experience in community engagement, including leading initiatives and mobilizing local residents for community participation would be required.


Proven positive experience with local self-government bodies


Fluency in Armenian and English is required (written and oral).

Desired skills in addition to the competencies covered in the Competencies section

Working experience with international donor organizations is an asset.

Experience in analyzing local context based on local and national documents will be an asset.

Institutional Arrangement

The incumbent will work under the direct supervision of the Project Coordinator and overall guidance of the UNDP Socio-Economic Portfolio Manager.

Required Documents

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.

A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.


Important applicant information

All posts in the NPSA categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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