Programme Analyst (Knowledge Management), Istanbul, Turkey
Organization: UNDP - United Nations Development Programme
Office: UNDP in Istanbul, Turkey
Closing date: Thursday, 19 May 2022
Job Identification : 3632
Locations : Istanbul, Turkey
Posting Date : 05/11/2022, 02:18 PM
Apply Before : 05/19/2022, 03:59 AM
Job Schedule : Full time
Agency : UNDP
Grade : P2
Vacancy Type : Temporary
Practice Area : Health
Bureau : Bureau for Policy and Programme Support
Contract Duration : 1 Year
Education & Work Experience : Master’s Degree - 2 year(s) experience
Required Languages : English
Mobility required/no mobility
no mobility required
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The United Nations Development Programme (UNDP) is the knowledge frontier organization for sustainable development in the UN Development System and serves as the integrator for collective action to realize the Sustainable Development Goals (SDGs). UNDP’s policy work carried out at HQ, Regional Hubs and Country Office levels, forms a contiguous spectrum of deep local knowledge to cutting-edge global perspectives and advocacy. In this context, UNDP invests in the Global Policy Network (GPN), a network of field-based and global technical expertise across a wide range of knowledge domains and in support of the signature solutions and organizational capabilities envisioned in the Strategic Plan.
Within the GPN, the Bureau for Policy and Programme Support (BPPS) has the responsibility for developing all relevant policies and guidance to support the results of UNDP’s Strategic Plan. BPPS’s staff provides technical advice to Country Offices, advocates for UNDP corporate messages, represents UNDP at multi-stakeholder fora including public-private dialogues, government and civil society dialogues, and engages in UN inter-agency coordination in specific thematic areas. BPPS works closely with UNDP’s Crisis Bureau (CB) to support emergency and crisis response. BPPS ensures that issues of risk are fully integrated into UNDP’s development programmes. BPPS assists UNDP and partners to achieve higher quality development results through an integrated approach that links results-based management and performance monitoring with more effective and new ways of working. BPPS supports UNDP and partners to be more innovative, knowledge and data-driven including in its programme support efforts.
The 2030 Agenda for SDGs and the pledge to leave no one behind reflect the interconnectedness of health and sustainable development, including widening economic and social inequalities, the climate crisis, rapid urbanization, the continuing burden of HIV and other infectious diseases (e.g., malaria, tuberculosis), the growing burden of non-communicable diseases and the emergence of health threats. The scope and scale of delivering health and well-being for all demands innovative partnerships and financing. As affirmed in the Political Declaration of the 2019 High-Level Meeting on Universal Health Coverage (UHC), the Global Fund to Fight AIDS, Tuberculosis and Malaria (Global Fund), Gavi, the Vaccine Alliance (Gavi) and others are critical partners for delivering on the health-related goals of the 2030 Agenda. Stronger Collaboration, Better Health: Global Action Plan for Healthy Lives and Well-being for All outlines how a dozen multilateral health, development and humanitarian agencies, including UNDP, the Global Fund, Gavi and others will collaborate to be more efficient and effective in supporting countries to deliver UHC and achieve the health-related SDG targets.
UNDP’s partnership with the Global Fund to fight AIDS, Tuberculosis and Malaria (Global Fund), in line with UNDP’s HIV, Health and Development Strategy 2022-2025: Connecting the Dots, makes a vital contribution to UNDP’s Strategic Plan 2022-2025, the 2030 Agenda for Sustainable Development, the SDGs and the pledge to leave no one behind.
As a long-standing partner of the Global Fund, UNDP’s value proposition lies in providing an integrated package of development solutions to strengthen institutions to deliver health services. Through its contributions as interim Principal Recipient (PR) and provider of technical assistance to Global Fund grants in 53 countries since 2003, UNDP’s provision of the integrated policy, implementation and capacity development support to countries has yielded significant health and development results in challenging operating environments. Proactive risk management and investing in sustainability are the cornerstones of UNDP’s portfolio management approach in supporting countries with significant national capacity constraints to manage large-scale health programmes. By providing technical assistance to national counterparts during all phases of implementation, strengthening legislation, policies and regulatory frameworks, and building capacities across key functional areas, including financial management, health information systems, procurement and supply chain management, UNDP is able to deliver results whilst sustainably transitioning to national entities. UNDP’s track record as PR over the last 15 years and capacity to deliver in challenging operating environments has been critical for strengthening its positioning as a health implementation support partner
Based on demand from Country Offices, and building on the relationships, expertise, systems, partnerships, including across the UN family, and comparative advantage established through the Global Fund partnership, the GPN/BPPS/Global Fund Partnership/Health Implementation Support Team (GF/HIST, Global Fund Partnership Team) is providing support to Country Offices through three overarching modalities: 1) the Global Fund portfolio, 2) health procurement and supply chain management support, and 3) other health implementation support beyond the Global Fund, including Gavi-funded activities and Solar for Health. The GF/HIST provides its support through a country team approach to strengthen and integrate the different functional capacities (e.g. programmatic, procurement/SCM strengthening, finance, capacity development), leveraging technical assistance and policy support from the HHD Group and other GPN teams. A critical role of the Global Fund Partnership Team is knowledge building and management focusing on communication and information sharing across Country Offices and regions and with UNDP’s health and development partners.
Under the overall guidance of the Policy Specialist/Partnerships (Geneva), the Programme Analyst (KM) will support, the planning, design and implementation of health development programmes with a focus on resource mobilization efforts and support the planning, design and implementation of knowledge management, mobilization, dialogue, exchange, training and networking initiatives. To foster learning, raise awareness and improve client-services, the Programme Analyst (KM) will analyze and consolidate statistics, lessons learned, good practices and guidelines on knowledge management, mobilization, dialogue, exchange, training and networking initiatives. The Programme Analyst (KM) will contribute to the country team approach and will analyze and consolidate the reporting of results and the impact of the UNDP’s Partnership with the Global Fund and other partners in coordination with the HIV, Health and Development Group, internal and external partners.
Key Duties and Accountabilities
Support the planning, design and implementation of health development programmes through each stage of the grant lifecycle (e.g., Global Fund, Gavi), with a focus on resource mobilizations efforts, with the following key responsibilities
Under the guidance of the Policy Specialist/Partnerships (Geneva) supports Country Offices (COs), to design, develop and implement health and development programmes in coordination with donors and technical partners;
Prepares comprehensive, analytical and substantive briefs, reports, statistics and other communications and knowledge management materials from various resources / UNDP business units in support of resource mobilization efforts by the Global Fund Partnership Team and COs;
Under the guidance of the Policy Specialist/Partnerships (Geneva), prepares formal proposals in support of resource mobilization effects by Global Fund Partnership Team, COs and render support (e.g., submit answers/ explanations) during all phases/stages of the assessment, as needed; and
Develops and maintains a repository of Global Fund Partnership Team and COs resource mobilization efforts and conducts after-action reviews with internal and external clients and stakeholders to draw lessons to reflect in resource mobilization efforts.
Support the planning, design and execution, management of knowledge management, mobilization, dialogue, exchange, training and networking initiatives, with the following key responsibilities
In consultation with internal and external clients, conducts needs analysis with all stakeholders (e.g., Global Fund Partnership Team, Country Offices (COs), UNDP business units) to develop an engagement process, then define tasks and develop the project and/or work plans for knowledge management, mobilization, dialogue, exchange and networking initiatives;
Supports the interactions between Global Fund Partnership Team, COs, and UNDP business units as well as between UNDP, donors and technical partners, regarding planning and implementation of knowledge management, mobilization, dialogue, exchange and networking initiatives through meetings, videoconferences, and bilateral follow-up with regular meetings, and monitor the progress of project implementation;
Under the guidance of the Policy Specialist/Partnerships (Geneva), support the development and maintenance of knowledge management platforms (e.g., Yammer) and service membership drives targeting UNDP staff, and on-line technical platforms (e.g., Implementation Manuel) in coordination with technical advisers, COs, and UNDP business units, donors (e.g., Gavi, Global Fund), and other partners (e.g., Stop TB, UNV, WFP);
Develops and delivers training activities (online and offline) and supports external facilitators of online collaboration spaces and encourages their members‘ participation; and
Act as primary client-service focal point for all questions, queries and issues raised by end-users, relating to knowledge management platforms (e.g., Yammer) and online technical platforms (e.g., Implementation Manuel) and liaises with internal and external information technology (IT) advisers to ensure technical support of IT platforms, tools and implementation of client requirements.
Support the analysis and consolidation of statistics, lessons, good practices and guidelines on knowledge management, mobilization, dialogue, exchange, training and networking initiatives to foster learning, raise awareness and improve client-services, with the following key responsibilities
Conducts after-action reviews with internal and external clients and stakeholders at various stages of knowledge management, mobilization, dialogue, exchange, training and networking initiatives;
Identifies innovative practices and solutions emerging from the implementation and management of knowledge management, mobilization, dialogue, exchange, training and networking initiatives;
Analyzes and aggregates reports on activities, outputs and outcomes and support the development of communication materials (e.g., fact sheets, stories and case studies) for effective reporting of UNDP’s achievements;
In coordination with Programme Specialist/Communications (Geneva) develops communication, advocacy and guidance materials based on results, lessons and good practices and promote them internally and externally using a variety of channels; and
Under the guidance of the Policy Specialist/Partnerships (Geneva), leverage ideas to foster engagement with other organizations to create business opportunities and increase the impact of UNDP’s work on its beneficiaries
Support the analysis, consolidation and the reporting of results and impact of UNDP’s partnership with the Global Fund, with the following key responsibilities
Under the guidance of the Policy Specialist/Partnerships (Geneva), and in coordination with Programme Specialist (Data and M&E) Istanbul, contributes to results harmonization in collaboration with the Global Fund, with integration and utilization of data from other partners including Roll Back Malaria, Stop TB, UNAIDS, WHO;
Ensures harmonized results are current and accessible for inclusion in the internal and external reports, reviews, case studies;
Supports creating a strong evidence base of results and impact including, through conducting surveys, research, case studies, crowdsourcing through online portals; and
Supports the achievement of the Global Fund Partnership Teamwork plan with a focus on enhanced communication of results and impact in collaboration with HIV, Health and Development Group, other UNDP business units, donors and technical partners
Any other activity assigned by the Policy Specialist/Partnerships (Geneva).
Supervisory/Managerial Responsibilities: N/A
Master’s Degree in International Development, Social Science, Knowledge Management, Management, Communication, or related area.
Experience, Knowledge, and Skills
Minimum 2 years of previous knowledge of management and/or communications experience working with an international organization.
Experience in drafting communications, including reports, press releases, and funding proposals in a style appropriate for the UN.
Demonstrated international experience working with multiple stakeholders.
Experience working with an international organization in the area of communications is an asset.
Work experience from a developing country is an asset.
Experience in the development of knowledge management platforms is an asset.
Experience in the development of training materials is an asset.
Familiarity with Global Fund’s role, functions and processes is an asset.
Familiarity with UN or UNDP’s role, functions and processes is an asset.
Fluency in English.
Working knowledge of another UN language is an asset.
Expected Demonstration of Competencies
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
UNDP People Management Competencies can be found in the dedicated site.
Cross-Functional & Technical competencies
Knowledge Generation - Ability to research and turn information into useful knowlestge, relevant for context, or responsive to a stated need
Knowledge Facilitation - Ability to animate individuals and communities of contributors to participate and share, particularly externally
Communications - Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Communications - Ability to manage communications internally and externally, through media, social media and other appropriate channels
General (across the functions)
Event planning and execution - Ability to plan, manage and execute of public and private events to ensure that they support and amplify individual communications and advocacy initiatives, as well as UNDP’s overall brand and mandate
Social Media management - Ability to represent and promote the UNDP brand in virtual communities and networks.
HIV/AIDs - Knowledge of access to treatment and quality services, policy and principles and strategic and/or practical situations for communicable and non-communicable diseases
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Link to the organization’s job posting: https://unjobs.org/vacancies/1652358102784