Senior ICT Assistant, The Hague

Organization: OSCE - Organization for Security and Co-operation in Europe

Country: Netherlands

City: The Hague

Office: OSCE, The Hague

Closing date: Thursday, 28 July 2022


The Office of the OSCE High Commissioner on National Minorities (HCNM) was established in 1992 to identify and seek early resolution of ethnic tensions that might endanger peace, stability, or friendly relations between OSCE participating States.

HCNM is seeking a self-motivated individual to join as the local ICT focal point to support the work of the institution and its workforce.

Under the overall supervision of the "Title_Supervisor", the successful candidate will be tasked with the following duties:

Proposes ICT operational priorities and implements agreed plans;
Maintaining the Local Area Network (LAN) and ensuring its continued and uninterrupted operation and regular backup;
Implementing upgrades for optimal network performance;
Configuring and installing new servers in the LAN environment;
Testing, installing, and deploying hardware and software;
Implementing necessary security measures and related updates;
Maintaining orderly data records and supply stocks;
Reporting actual or potential security liabilities;
Establishing and maintaining contacts with ICT counterparts within OSCE;
Participating in efforts to further harmonise and enhance the HCNM ICT environment;
Responding to local user inquiries and providing solutions; Assisting users in accessing ICT services and supporting their continued usage;
Providing briefings on software usage to send-users;
Continued monitoring of IT and communications systems for optimal functionality.

Recommending and carrying out required changes and updates to IT and communications systems.

Organising first-line repairs to ICT equipment;
Liaison with (local) ICT companies in cooperation with procurement colleagues;
Creating and maintaining user access accounts

Other duties as required.

For more detailed information on the structure and work of the OSCE High Commissioner on National Minorities, please see:

Necessary Qualifications:

Completed secondary education;
Six years of relevant ICT and/or Information Management experience (a relevant first level degree can serve as a subsitute for two of the required years of work experience);
Advanced computer literacy with practical experience supporting the functionality of a LAN and other relevant ICT functions.

Professional fluency in English with excellent communication (both oral and written) skills; a Working Knowledge of Dutch or another OSCE language would be an asset;
Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
Ability and willingness to work as a member of team, with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity.

Remuneration Package:

Monthly remuneration is approximately EUR 3,510. OSCE salaries are exempt from taxation in The Netherlands. Social benefits include the possibility of participation in Cigna medical insurance and the OSCE Provident Fund.

Appointments are normally made at step 1 of the applicable OSCE Salary Scale.

If you wish to apply for this position, please use the OSCE’s online application link found under

The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration.

Only those candidates who are selected to participate in the subsequent stages of recruitment will be contacted.

Please note that vacancies in the OSCE are open for competition only amongst nationals of participating States, please see

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see

Please note that for this position the OSCE does not reimburse expenses such as travel in connection with interviews, tests, visas and relocation.

Please be aware that the OSCE does not request payment at any stage of the application and review process.

Additional Information

Issued by: OSCE High Commissioner on National Minorities

Requisition ID: FUN00003T

Contract Type: Local Contracted

Grade: G6

Job Level: General Services

Job Type: Contracted

Number of posts: 1

Location: OSCE High Commissioner on National Minorities, The Hague

Issue Date: Jul 6, 2022

Closing Date: Jul 28, 2022

Employee Status: Fixed Term

Schedule: Full-time

Education Level: High School Diploma / (GED)

Job Field: Information Technology and Information Management

Target Start Date: As soon as possible

Link to the organization’s job posting: