Human Resources Associate, Budapest, Hungary

Organization: Food and Agriculture Organization of the United Nations (FAO)

Country: Hungary

City: Budapest

Office: FAO Regional Office for Europe and Central Asia

Closing date: Tuesday, 10 January 2023


Human Resources Associate

Job Posting: 23/Dec/2022

Closure Date: 10/Jan/2023, 10:59:00 PM

Organizational Unit : CSLC

Job Type: Staff position

Type of Requisition : General Service

Grade Level : G-6

Primary Location: Hungary-Budapest

Duration : Fixed-term: One year with possibility of extension

Post Number : 2009340

CCOG Code : 2106

Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located.

FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture

Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply

Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO’s values

FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination

All selected candidates will undergo rigorous reference and background checks

All applications will be treated with the strictest confidentiality

FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

Organizational Setting

The Shared Services Centre (SSC) recommends and administers process management and procedures that need to be executed effectively; ensures the management of quality assurance activities associated with the transactional processes and implementation of service delivery; continuously improves the satisfaction of its customers, internal or external, while pursuing a continuous improvement agenda that will drive up service excellence while driving down the costs of service delivery through process standardization, process automation and self-service capabilities. This position is located in the FAO Shared Services Centre and based in Budapest, Hungary.

Main Purpose

The Human Resources Associate undertakes high-level and specialized human resources support activities including post actions as part of the corporate position management as instructed by Human Resources Division at headquarters. He/she coordinates the human resources support work of the unit and ensures quality, transparency and consistency of functions and processes. The job role requires in-depth knowledge and interpretation of human resources policies, procedures and practices. The incumbent provides procedural guidance to managers and staff in and outside the work unit.

Supervision Received/Exercised

The Human Resources Associate reports to a Human Resources Officer in the SSC and receives overall guidance from the Human Resources Division at headquarters in Rome. Work is performed autonomously and upon request, showing a high degree of initiative, judgment and liability. Supervision received is focused on facilitating service delivery and on meeting client requirements. The incumbent effectively organizes and supervises other human resources support staff and provides relevant guidance and training.

Working Relationships

The Human Resources Associate maintains a wide range of contacts with managers and staff within and outside the Organization. He/she works closely with colleagues at a senior level in human resources teams in the handling of specialized processes and the provision of experienced human resources support.

Key Functions/Results

Provide and coordinate the delivery of comprehensive human resources support services; ensure compliance with relevant policies and regulations as well as transparency and consistency of transactions and procedures.

Coordinate a wide range of personnel actions including appointments, extensions, transfers, etc.; process requests and provide advice on entitlements; review, maintain and update confidential personnel information records and files in the area of responsibility.

Provide briefing and debriefing to staff members including answering queries on benefits and entitlements and personnel-related procedures.

Handle non-routine and complex cases; undertake research and analysis of entitlements and employment conditions and draft correspondence for Human Resources Officers.

Analyse requests and distribute work to more junior colleagues.

Perform post transactions including extension and funding/budget change in a timely manner and update the electronic filing systems (e.g. Casefile Management) for all matters related to position management, both at headquarters and in the Regional/Country Offices; provide assistance to users on post extension and change of budget code.

Upon instruction, ensure that new and revised job descriptions and generic job profiles are uploaded in the corporate ERP software.

Upon instruction, update the Common Classification of Occupational Groups (CCOG), organizational acronyms and organizational units in the position management system; update existing and establish new job titles.

Support the system implementation of corporate structural changes in the ERP system including the creation of hierarchies, new organizational units and related acronyms, the preparation of the mapping of positions to new org units as well as the transfer of positions, incumbents and budget through "Bulk Transfer feature".

Produce Transfer of Position reports to identify pending transactions.

Produce the "After transfer" report for re processing of pending transactions (i.e. fall outs).

Process the Fall-outs of Mass Position Transfer and Send Confirmation to the Division of Human Resources as well as concerned clients.

Recommend improvements to human resources systems and processes, draft or amend existing procedures and ensure that Standard Operating Procedures are up to date and in line with HR policies.

Take an active lead role in corporate ERP software (i.e. Taleo) testing to coordinate the testing by HR teams and document issues.

Supervise, train and provide guidance to other human resources support staff in the work unit.

Perform other duties as required.

Impact Of Work

The incumbent’s work affects the efficiency, effectiveness, accuracy and timeliness of the human resources services provided by the work unit. He/she plays a lead role in the coordination and provision of the human resources support services for the successful achievement of the Centre’s mandate.


Minimum Requirements

Education: Secondary School Education. Experience: Five years of relevant experience in administrative and human resources support work. Languages: Working knowledge (proficient - level C) of English. IT Skills: Very good knowledge of the MS Office applications, Internet and office technology equipment.

Residency: General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application. "Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.


Results Focus



Building Effective Relationships

Knowledge Sharing and Continuous Improvement

Technical Skills

Thorough knowledge of corporate computerized administrative systems such as Oracle, SAP, etc.

Thorough knowledge of communication and documentation standards.

Desirable Qualifications And Skills

Thorough knowledge of the essential elements of human resources activities and transactions, including FAO’s corporate policies, rules and procedures.

Experience in a global service centre.

Knowledge of position management principles and procedures.

Limited knowledge (intermediate - level B) of other FAO official languages (French, Spanish, Arabic, Russian or Chinese).

FAO staff are expected to adhere to FAO Values of Commitment to FAO,

Respect for All and Integrity and Transparency


FAO does not charge a fee at any stage of the recruitment process (application, interview, processing)

Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at

The length of the appointment for internal FAO candidates will be established in accordance with applicable policies pertaining to extension of appointments

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

General Service Staff are recruited locally. To be eligible for this position, candidates must be nationals of the country of the duty station or possess an existing visa/work permit, and reside within commuting distance of the duty station at the time of the application."Commuting distance" means the distance within which staff members can travel daily between their place of work and their residence.

No international benefits will be payable as selected candidates are recruited locally and paid in the local currency of the office location

Other similar positions may be filled from this vacancy notice

For additional information visit the FAO employment website:

REMUNERATION A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, click on the following link: allowances/salary.htm


To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, please apply and submit your application, with language certificates as attachments. Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications. FAO reserves the right to request candidates to undertake a language test in the future, as appropriate

Incomplete applications will not be considered

Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications

Incomplete applications will not be considered

Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application

Only applications received through the recruitment portal will be considered

Your application will be screened based on the information provided in your online profile

We encourage applicants to submit the application well before the deadline date.

If you need assistance please contact:

Link to the organization’s job posting: