Communications Analyst, Jordan

Organization: UNDP - United Nations Development Programme

Country: Jordan


Office: UNDP - United Nations Development Programme in

Closing date: Thursday, 12 January 2023

Job Identification : 7706

Locations : Jordan

Posting Date : 12/28/2022, 10:02 PM

Apply Before : 01/12/2023, 04:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : NOB

Vacancy Type : Fixed Term

Practice Area : Management

Bureau : Regional Bureau for Arab States

Contract Duration : 1 Year with Possibility for extension

Education & Work Experience : Master’s Degree - 2 year(s) experience OR Bachelor’s Degree - 4 year(s) experience

Required Languages : Arabic and English

Vacancy Timeline

2 Weeks

Mobility required/no mobility

no mobility required

Job Description


Standard information on key Unit priorities/challenges from drop-down centrally managed list of Unit TORs UNDP’s Country Programme supports Jordan’s efforts in further developing a more inclusive and resilient nation, to deliver on national priorities and commitments to the 2030 Agenda: The Jordan Country Office Programme is focused on the following Unit Priorities: Governance and Peace (including PVE and Social Cohesion), Inclusive Growth and Sustainable Livelihoods, Environment, Renewable Energy and Climate change, SDG impact.

The Country Office is trying to address the main development challenges, mainly: Weak decentralized government, Violent Extremism, Weak institutional capacities at national and local levels, Data availability challenges, shortage of water and energy resources, climate change, desertification, poverty, and unemployment, Weak Financial Literacy, Weak women contribution to the labor market and in decision making positions, weak Youth empowerment, high refugees‘ presence within host communities.

Key priorities that govern or provide direction for the work of the position to demonstrate the link between the Unit priorities and position priorities/expected outcomes of the incumbent.

The Communication Analyst will be the focal point for the country office results communication, partnership management and part of the Central Team and Resource mobilization teams and a key staff on the development, implementation, and management of the UNDP/Jordan programme in the different areas of practice, and communicate results and stories from the field. He/She will be expected to work in close coordination with programme portfolios and the AccLab team.

The Communications Analyst works in close collaboration with the Programme and Operations teams, staff of other UN Agencies, and the UN Communication Group.

Position Purpose:

The Communications Analyst participates in the implementation of the corporate partnership and communications strategy, as well as in the design, management, and implementation of the Country Office communications and publication strategies, with a focus on equipping teams to communicate, which are geared toward influencing the development agenda, promoting public and media outreach, and mobilizing political and financial support for UNDP. The Communications Analyst works in close collaboration with the Programme and Operations teams, staff of other UN Agencies, and the UN Communication Group.

The Communications Analyst supervises the Communication Team at the CO and endeavours to facilitate and provide capacity to programme staff on communication strategies that benefit and promote their thematic interventions and activities and enhance the visibility of UNDP and ensure communicating programme results.


Ensure planning and design of internal and external strategies for communications and outreach:

Put in place CO communication and Resource mobilization plan.

Conduct communications needs assessments for CO (portfolio, projects, country programme, etc.);
Analysis of strategic positioning for the elaboration of the CO communications and outreach strategy based on corporate strategic priorities and the UNDP External Communications Action Plan;
Analyze and understand trends pertaining to the social, economic and political landscape and report to senior management weekly.

Development/production of communication and advocacy instruments and materials for marketing and awareness-raising campaigns, including briefing materials and media materials in coordination with the different CO portfolios.

Develop and synthesize proposals for project formulations to integrate advocacy and communication strategies into all aspects of UNDP’s development programme;
Implementation of the internal communication strategy to allow for an uninterrupted flow of information while reinforcing UNDP’s high-performance culture and values.

Represent and lead UNDP’s contributions to the UN Country Team’s communications strategies

Reinforce the linkages between partnerships and resource mobilization through the use of communication tools and strategies.

Ensure the implementation of the CO publications strategy and plan:

Provision of support to programme teams in publishing results and human centred stories.

Management of CO publication activities, such as drafting articles, content management, norms for publishing, design, maintenance of regular contact with printers and other suppliers to ensure production and publications dissemination.

Ensure the use of innovative tools and resources for the dissemination of UNDP programme products and the promotion of the organization’s value proposition.

Ensure implementation of digital communications strategy and maintenance of the UNDP website, intranet, CO web-based knowledge management system:

Management of the office websites based on corporate requirements.

Preparation of the content for the websites and social media platforms to ensure consistency of the materials and messaging.

Ensure linking the CO website with other CO programmes platforms.

Support the corporate advocacy and outreach efforts:

Promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications, such as the Human Development Report.

Help to promote the outcomes of the Accelerator Lab within UNDP and with stakeholders in the country, as well as HQ and the wider AccLab community in coordination with the AccLab staff

Promotion and maintenance of public information campaigns on issues including UNDP activities, Sustainable Development Goals, and UN Reform.

Provision of support to programme teams in reporting.

Preparation/Review and dissemination of newsletter to donors, donor reports, and civic education and community awareness, where appropriate, to support CO Programme.

Promotion and maintenance of public information campaigns on results of SDGs;
Packaging and submission of programme initiatives for donor review in collaboration with programme staff and supervisor.

Support Programme staff on focused Podcasts, and UN days and campaigns.

Maintenance of increased coverage and understanding of the UNDP’s work in practice areas through regular media contacts and provision of newsworthy information to national public and, where possible, donors;
organization of round-table discussions, press conferences, briefing sessions, interviews, launches, etc;
forging of a "One UN" image through publicizing the significance of local UN reform efforts, joint programmes, common services.

Ensure briefings of journalists in collaboration with the concerned Portfoluio.

Ensure access for journalists to subject matter experts on other thematic areas within the country office.

Preparation of donor reports, civic education and community awareness where appropriate to support projects.

Facilitation of knowledge building and management:

Allow for and nurture a culture of debate and knowledge sharing within the office, especially fostering discussions on relevant, cutting-edge development issues.

Identification and synthesis of best practices and lessons learned directly linked to programme country goals and activities.

Contribution to knowledge networks and communities of practice, including corporate communications repositories.

Provision of trainings and clinics for UNDP staff on internal and external communications for development, with a focus on photography, video, blogging, managing social media, working with press, etc.;
Professional growth through active learning.

Quality assurance of IEO publications:

Monitor and perform quality control of the editorial, graphic design and printing services, ensuring timely delivery and professional quality.

Ensure adherence to UN editorial standards, UNDP publications policy and branding

Ensure quality assurance for publications and other publishing products prior to release and distribution, including technical specifications of printed publications.

Supervisory/Managerial Responsibilities:

The Programme Analyst/Communication will lead a team working for the CO and different UNDP projects; this includes NPSA contract holders, UNVs, and interns.


Core Competencies:

Achieve Results - LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work

Think Innovatively - LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking

Learn Continuously - LEVEL 2: Go outside comfort zone, learn from others and support their learning

Adapt with Agility - LEVEL 2: Adapt processes/approaches to new situations, involve others in change process

Act with Determination - LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously

Engage and Partner - LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships

Enable Diversity and Inclusion - LEVEL 2: Facilitate conversations to bridge differences, considers in decision making

People Management:

Manage Performance and Ensure Accountability:Ensure regular conversations with people about work. Provide positive and constructive feedback. Discuss poor performance in a timely manner. Provide praise and recognition, as well as ensure accountability

Functional & Technical competencies:

Business Development - Knowledge generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

Business Management - Communications: Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.

Communications - Creative direction and copywriting: Ability to creatively communicate concepts in an engaging and simple way.

Communications - Crisis and reputational risk: Ability to prepare for and respond to potential issues that may negatively impact UNDP’s reputation.

Communications - Multimedia writing/editing: Ability to create and/or edit written content for multimedia.

Communications - Social Media management: Ability to represent and promote the UNDP brand in virtual communities and networks.

Communications - Writing and editing : Ability to create and/or edit written content in different UN languages.



Master’s Degree in Communication, Journalism, Social Sciences, International Politics, Business, Public Administration or another relevant field, or A Bachelor’s degree) Communication, Journalism, Social Sciences, International Politics, , Business, Public Administration or another relevant field.


Minimum of two years of professional experience with a Master’s degree or a minimum of four years of professional experience with a Bachelor’s degree at the national or international level in public relations, communications, or advocacy.

Demonstrated experience in writing, editing, proofreading and quality-assuring technical documents or reports is required.

Knowledge of and familiarity with global development issues/trends is required.

Experience with project management software and tools (MS Project) is desirable.

Experience with social media platforms is required.

Experience in the use of computer and office software packages, including design and publication apps, and good knowledge and experience in handling web-based management systems are desirable.

Excellent organizational, team building, and planning skills.

Demonstrated ability to work effectively in a team, delivering through and with others.

Design Thinking experience an asset.

Proven analytical and strategic thinking required.

Advanced knowledge of and experience with photography and video will be an asset.

Advanced knowledge of and experience with blogging and social media will be an asset.

Good knowledge and experience in handling of web-based management systems.

Extensive experience in presenting in public forums, including high-level national stakeholders.

Strong communication and interpersonal skills demonstrated ability to build trust.

Excellent organizational, team building and planning skills.

Demonstrated working effectively in a team, delivering through and with others.

Desired Additional Skills and Competencies:

Newsletter Design

Public Relations



Language Criteria:

Fluency in both written and spoken Arabic and English is required.


Candidates selected pursuant to this vacancy may be subject to UNDP’s policy on Probation upon assignment.

Link to the organization’s job posting: