Communications and Graphic Design Officer, Sana’a

Organization: UNDP - United Nations Development Programme

Country: Yemen

City: Sana’a

Office: UNDP Yemen

Closing date: Tuesday, 24 January 2023


Description of assignment title: Communications and Graphic Design Officer

Assignment country: Yemen

Expected start date: 02/01/2023

Sustainable Development Goal: 17. Partnerships for the goals

Volunteer category: National UN Volunteer Specialist

DoA reserved for persons with disabilities: No

Host entity: UNDP

Type: Onsite

Duration: 12 months (with possibility of extension)

Number of assignments: 1

Duty stations: Sana’a


Mission and objectives

UNDP’s mandate is to end poverty, build democratic governance, rule of law, and inclusive institutions. We advocate for change, and connect countries to knowledge, experience and resources to help people build a better life. UNDP’s overall goal is to contribute to sustainable human development. UNDP has four focus areas in its mandate: poverty reduction, democratic governance, environment and energy, and crisis prevention and recovery


Yemen is facing an unprecedented political, humanitarian, and development crisis. Yemen’s transition that started in 2011 with the support of the international community tragically unravelled after the conclusion of the National Dialogue Conference in January 2014 and spiralled into a full-blown conflict by March 2015 with uncertain prospects of a peaceful political solution. Yemen has long been a Least Developed Country and the poorest in the Arab region. Before the conflict, more than half of the 25 million population were already below the poverty line and 8 million people were receiving humanitarian assistance. Now it is estimated that more than 82% of the population are in need of assistance. With civilian casualties rising, Yemenis are suffering from multiple and entrenched hardships. The incumbent will play a key role in supporting planning and implementing of communicating the successes of UNDP across UNDP Country Office, working in close collaboration with Country Office and project-based Communications Officers and their partners. S/he will report directly to the UNDP Team Lead for Communications and Advocacy based in Sana’a and will be expected to maintain close relationships with programme/project staff in Hodeidah, Aden, other sub-offices, and at the CO level.

Task description

The Communications and Graphic Design Associate will, under the direct supervision of the Team Lead for Communications and Advocacy - and in collaboration with the rest of the Country Office Communications Team, provide real-time support for the preparation and designing of communication materials (Reports, Factsheets, multimedia products...etc.). S/he will take pro-active lead in creating visual content related to relevant country efforts to develop communication materials for dissemination through social and traditional media channels; the Communications and Graphic Design Associate will provide support in general communications tasks and maintaining close collaboration with organizations and individuals whose support is essential to promote UNDP’s cross-sectoral efforts in Yemen; the incumbent will assist in achieving the Communications Unit overall strategy and contributing to the Country Office’s overarching goals. Here is a list of key duties and accountabilities: - Maintains Quality Visual Presentation of UNDP CO in both Traditional and social media: o Representing the brand correctly within UNDP Unified Brand Manual. o Applying knowledge of process and branding to successfully execute and complete various types of visual materials (static and animated): social cards, brochures, newsletters, factsheets, PowerPoint presentations, and any other material. o Delivering creative and innovative ideas for print, electronic, web-based and Design and layout of reports and other products. o Improve and edit artwork, photos, charts, and other graphic elements. o Custom photo editing. o Executing document layout, design, and revisions. o Reviewing final layouts and suggesting improvements, as needed. o Generating designs from concepts to final delivery and actively contributing to the creative process. o Maintaining archive of all produced products, including editable and final files, ensuring files are accurate, organized, and available for others to access. o Ensuring that the production of communication products and materials is timely executed and followed up to supporting the Country Office overall strategy. - Contributes to General Communications tasks: o Performing specialized communications processes and activities, to support staff in the development, preparation, execution, and dissemination of campaigns for target audiences. o Developing plans for specific communications requirements. o Helping in evaluating communication campaigns designed for the Country Office. o Performing communications research and analysis to ensure timely preparation and distribution of information products to target audiences. o Maintaining and updating a database of media outlets ensuring reputational risks are identified and managed by reporting critical information to the supervisor for development and/or evaluation purposes. o Composing, editing, and translating media content upon request while striving for "zero tolerance" of errors when editing, proofreading, spell checking documents, when applicable. o Developing and gathering of communication content during missions on the field as required. o Providing overall support to the country office communication strategy. - Other duties: o Providing support to the team by maintain the Country Office website and social media accounts when the assigned officer is on leave. o Attending team meetings and communicating work status and availability of support materials for projects in their related work. o In coordination with project communications officers, supporting communications tasks including reviewing draft publications and recommend revisions, as needed. o Performing ad-hoc job-related duties as assigned.

Eligibility criteria

Age: 27 - 80


Candidate must be a national or legal resident of the country of assignment.


Required experience

3 years of experience in media relations, journalism, public policy, or related area of study. A Bachelor’s degree with at least four years of experience

Relevant experience at the national or international level in public relations, communications, advocacy or a related field.

Proven experience in general communications and using design programmes (e.g. Creative Cloud Suit).

Experience in developing and implementing information campaigns will be a strong asset.

Strong story writing and drafting skills in English and Arabic is mandatory.

Experience using computers and office software packages, good knowledge and experience in handling of web-based management systems is required.

Fluency in English and Arabic is required, both written and spoken.

Area(s) of expertise


Driving license



Arabic, Level: Mother tongue, Required English, Level: Fluent, Required

Required education level

Bachelor degree or equivalent in Communication

Competencies and values

Professionalism: demonstrated understanding of operations relevant to UNDP; technical capabilities or knowledge relevant or transferrable to UNDP procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
Integrity: demonstrate the values and ethical standards of the UN and UNDP in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority;
Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.

Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary;
Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards [Insert name of Host Agency]‘s mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks

The post is a national post. n/a

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

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